Kildare and Wicklow Education and Training board (KWETB) requires a suitably qualified contractor for the provision of ICT Managed Services. The successful Managed Service Provider will be responsible for all server infrastructure including backups in KWETB, they will also provide a hosted managed helpdesk with first level support. In addition, KWETB expect the successful tenderer to provide third level support for issues not resolved by (2nd level) on-site support technicians.
Deadline
The time limit for receipt of tenders was 2022-07-07.
The procurement was published on 2022-06-02.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Provision of ICT Managed Services
KW 05/2022
Products/services: Computer network services📦
Short description:
“Kildare and Wicklow Education and Training board (KWETB) requires a suitably qualified contractor for the provision of ICT Managed Services. The successful...”
Short description
Kildare and Wicklow Education and Training board (KWETB) requires a suitably qualified contractor for the provision of ICT Managed Services. The successful Managed Service Provider will be responsible for all server infrastructure including backups in KWETB, they will also provide a hosted managed helpdesk with first level support. In addition, KWETB expect the successful tenderer to provide third level support for issues not resolved by (2nd level) on-site support technicians.
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Estimated value excluding VAT: EUR 480 000 💰
Kildare and Wicklow Education and Training board (KWETB) requires a suitably qualified contractor for the provision of ICT Managed Services. The successful Managed Service Provider will be responsible for all server infrastructure including backups in KWETB, they will also provide a hosted managed helpdesk with first level support. In addition, KWETB expect the successful tenderer to provide third level support for issues not resolved by (2nd level) on-site support technicians.
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Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 480 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals: 2 x 12 month extensions
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-07-07
23:59 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Conditions for opening of tenders: 2022-07-07
23:59 📅
Complementary information Information about recurrence
This is a recurrent procurement ✅
Estimated timing for further notices to be published: after all extensions are used subject to satisfactory performance
Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886000📞
E-mail: highcourtcentraloffice@courts.ie📧
Source: OJS 2022/S 108-305416 (2022-06-02)
Contract award notice (2022-11-22) Object Scope of the procurement
Total value of the procurement (excluding VAT): EUR 480 000 💰
Award criteria
Quality criterion (name): Methodology and approach for delivery of the services and requirements
Quality criterion (weighting): 30%
Quality criterion (name): Approach to Service Continuity including Reliability and Continuity of Supply
Quality criterion (weighting): 10%
Quality criterion (name): Contract and Service Level /Support Management
Quality criterion (weighting): 15%
Quality criterion (name): Sustainability
Price (weighting): 35%
Procedure Administrative information
Previous publication concerning this procedure: 2022/S 108-305416
Award of contract
1️⃣
Contract Number: 1
Title: Provision of ICT Managed Services
Date of conclusion of the contract: 2022-11-17 📅
Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: MJ Flood Technology Ltd
Postal address: Baldonnell Business Park
Postal town: Dublin
Country: Ireland 🇮🇪
Region: Éire/Ireland🏙️
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 480 000 💰
Currency code: EUR 💰
Lowest offer: 110810.00
Highest offer: 123465.00
Source: OJS 2022/S 228-657625 (2022-11-22)