Provision of Brand Ambassador and Event Management Services

National Transport Authority

The Authority wishes to appoint a suitably qualified Service Provider for the provision of brand ambassador and event management services for a series of public transport launches and public consultations. The purpose of the activity shall be to provide members of the public with information about each launch/consultation and to answer their questions relating to the changes. This may include handing out leaflets and/or other relevant merchandise as well as talking to members of the public and providing information. The scope of the Services required by the Authority involves providing Brand ambassador and event management services to assist in informing the public about route launches, service changes and public consultations. Brand ambassadors will be responsible for representing the Authority, delivering a positive customer experience, distributing information leaflets and answering queries from members of the public. Further details are in the RFT document.

Deadline

The time limit for receipt of tenders was 2023-01-05. The procurement was published on 2022-11-30.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2022-11-30 Contract notice
2023-03-13 Contract award notice
Contract notice (2022-11-30)
Object
Scope of the procurement
Title: Public relations services
Short description:
The Authority wishes to appoint a suitably qualified Service Provider for the provision of brand ambassador and event management services for a series of public transport launches and public consultations. The purpose of the activity shall be to provide members of the public with information about each launch/consultation and to answer their questions relating to the changes. This may include handing out leaflets and/or other relevant merchandise as well as talking to members of the public and providing information. The scope of the Services required by the Authority involves providing Brand ambassador and event management services to assist in informing the public about route launches, service changes and public consultations. Brand ambassadors will be responsible for representing the Authority, delivering a positive customer experience, distributing information leaflets and answering queries from members of the public. Further details are in the RFT document.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Public relations services 📦
Additional CPV: Advertising and marketing services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: National Transport Authority
Postal address: Dun Sceine, Iveagh Court Harcourt Lane
Postal code: D02WT20
Postal town: Dublin 2
Contact
Internet address: http://www.nationaltransport.ie 🌏
E-mail: carolyn.keegan@nationaltransport.ie 📧
Phone: +353 18798300 📞
Fax: +353 18798333 📠
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=229842&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=229842&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2022-11-30 📅
Submission deadline: 2023-01-05 📅
Publication date: 2022-12-05 📅
Identifiers
Notice number: 2022/S 234-674675
OJ-S issue: 234
Additional information
The NTA will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to any of the contract award procedures irrespective of the outcome the competition, or if the competition is postponed or cancelled. Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland. The contracting authority may terminate this competition (or any part thereof), or change the basis of, and the procedures for, the bidding process, at any time, or procure the services by alternative means if it appears that the services can thereby be more advantageously procured. The most economically advantageous or any tender will not automatically be accepted.
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Object
Scope of the procurement
Estimated total value: 1 248 000 EUR 💰
Short description:
The Authority wishes to appoint a suitably qualified Service Provider for the provision of brand ambassador and event management services for a series of public transport launches and public consultations. The purpose of the activity shall be to provide members of the public with information about each launch/consultation and to answer their questions relating to the changes. This may include handing out leaflets and/or other relevant merchandise as well as talking to members of the public and providing information.
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The scope of the Services required by the Authority involves providing Brand ambassador and event management services to assist in informing the public about route launches, service changes and public consultations. Brand ambassadors will be responsible for representing the Authority, delivering a
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positive customer experience, distributing information leaflets and answering queries from members of the public. The successful Tenderer will need to provide these services during weekdays and weekends, including early mornings, throughout the day and late evenings. For the purposes of this Tender there
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are two distinctive types of Brand ambassador activity.
Estimated value excluding VAT: 1 248 000 EUR 💰
Duration: 36 months
Description of renewals:
If the Services are deemed to be satisfactory, the Contract may be renewed for a period or periods of up to a maximum of one (1) year after the end of the third year. The extension of the Contract shall be at the full discretion of the Authority and will be dependent on service requirements, performance and continued funding availability.
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Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As per the Request for Tender Documentation
Contract execution
Contract performance conditions: As per the Request for Tender Documentation

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2023-07-05 📅
Tender opening date: 2023-01-05 📅
Tender opening time: 12:00

Contracting authority
Identity
National registration number: 0000
Contact
Contact point: Carolyn Keegan
Internet address: www.nationaltransport.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=229842&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
The NTA will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to any of the contract award procedures irrespective of the outcome the competition, or if the competition is postponed or cancelled.
Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland. The contracting authority may terminate this competition (or any part thereof), or change the basis of, and the procedures for, the bidding process, at any time, or procure the services by alternative means if it appears that the services can thereby be more advantageously procured. The most economically advantageous or any tender will not automatically be accepted.
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Complementary information
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Postal town: Dublin
Postal code: D7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Fax: +353 18886125 📠
Internet address: https://www.courts.ie 🌏
Information about review deadlines:
Precise information on deadline(s) for review procedures:
As set out in S.I. No. 130/2010 European Communities (Award of Public Sector Contracts)(Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).
Source: OJS 2022/S 234-674675 (2022-11-30)
Contract award notice (2023-03-13)
Object
Scope of the procurement
Total value of the procurement: 1 248 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Awarding authority type: Regional or local authority
Contact
E-mail: bolanle.ajayi@nationaltransport.ie 📧

Reference
Dates
Date dispatched: 2023-03-13 📅
Publication date: 2023-03-17 📅
Identifiers
Notice number: 2023/S 055-162140
Refers to notice: 2022/S 234-674675
OJ-S issue: 55

Procedure
Award criteria
Quality criterion (name): Quality of Approach to Service Delivery
Quality criterion (weighting): 35
Quality criterion (name): Quality of Approach to Contract Management
Quality criterion (weighting): 15
Price (weighting): 50

Award of contract
Date of contract conclusion: 2023-03-09 📅
Name: Brandtactics Ltd
National registration number: IE9789014R
Postal address: First Floor Suite Park Heights, Colpe Dr, Grange Rath.
Postal town: Cross
Postal code: Meath
Country: Ireland 🇮🇪
Phone: +353 17780110 📞
E-mail: eugene@brandtactics.ie 📧
Internet address: http://www.brandtactics.ie 🌏
Total value of the procurement: 835 300 EUR 💰
Information about tenders
Number of tenders received: 6

Contracting authority
Contact
Contact point: Bolanle Ajayi
Source: OJS 2023/S 055-162140 (2023-03-13)
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