Provision of a Telephone Moves, Adds and Changes Support Service to UCD

University College Dublin ( UCD )

UCD invites tenders for the installation and maintenance of telephone instruments, the rectification of telephone and telephone line faults, the first level diagnosis of PABX and public network link issues and the management of the telephone instrument inventory at the following UCD campus sites:
โ€ข Belfield, Dublin 4
โ€ข Belfield Office Park, Clonskeagh, Dublin 4
โ€ข Blackrock, Carysfort Avenue, Dublin 4
โ€ข Lyons Estate, Celbridge, Co Kildare
โ€ข Mater Hospital, Eccles Street, Dublin 7
โ€ข Newman House, St Stephenโ€™s Green, Dublin 2
โ€ข St Vincentโ€™s Hospital, Elm Park, Dublin 4

Deadline
The time limit for receipt of tenders was 2022-03-02. The procurement was published on 2022-01-25.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2022-01-25 Contract notice
2023-01-25 Contract award notice
Contract notice (2022-01-25)
Contracting authority
Name and addresses
Name: University College Dublin ( UCD )
National registration number: IE6517386K
Postal address: Procurement Office, UCD Agriculture & Food Science Building
Postal town: Dublin 4
Postal code: Belfield
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Turlough Kieran
Phone: +353 7167618 ๐Ÿ“ž
E-mail: turlough.kieran1@ucd.ie ๐Ÿ“ง
Region: Dublin ๐Ÿ™๏ธ
URL: http://www.ucd.ie/ ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1222 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=205927&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=205927&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œProvision of a Telephone Moves, Adds and Changes Support Service to UCD UCDOPP5188โ€
Products/services: Telephone network maintenance services ๐Ÿ“ฆ
Short description:
โ€œUCD invites tenders for the installation and maintenance of telephone instruments, the rectification of telephone and telephone line faults, the first level...โ€    Show more
Estimated value excluding VAT: EUR 450 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment ๐Ÿ“ฆ
Additional products/services: Maintenance services of telecommunications equipment ๐Ÿ“ฆ
Additional products/services: Repair and maintenance services of telecommunications lines ๐Ÿ“ฆ
Additional products/services: Telecommunications-infrastructure maintenance services ๐Ÿ“ฆ
Additional products/services: Repair and maintenance services of line telephony equipment ๐Ÿ“ฆ
Additional products/services: Communications system maintenance services ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Main site or place of performance: Dublin and Kildare
Description of the procurement:
โ€œUCD invites tenders for the installation and maintenance of telephone instruments, the rectification of telephone and telephone line faults, the first level...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 450 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 60
Additional information: Please refer to the tender documentation

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: Please refer to the tender documentation
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: Please refer to the tender documentation

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-03-02 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender must be valid until: 2022-09-09 ๐Ÿ“…
Conditions for opening of tenders: 2022-03-02 12:00 ๐Ÿ“…

Complementary information
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
Please refer to the tender documentation
Review body
Name: Courts Service
Postal address: Four Courts
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2022/S 020-048544 (2022-01-25)
Contract award notice (2023-01-25)
Object
Scope of the procurement
Total value of the procurement (excluding VAT): EUR 450 000 ๐Ÿ’ฐ
Award criteria
Quality criterion (name): Quality of Support Service
Quality criterion (weighting): 35
Quality criterion (name): Technical Merit of Human Resources Proposed
Quality criterion (weighting): 10
Quality criterion (name): Account Management
Quality criterion (name): Reliability & Continunity
Quality criterion (weighting): 5
Price (weighting): 40

Procedure
Administrative information
Previous publication concerning this procedure: 2022/S 020-048544

Award of contract

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Contract Number: 1
Title: Provision of a Telephone Moves, Adds and Changes Support Service to UCD
Date of conclusion of the contract: 2022-03-30 ๐Ÿ“…
Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: Eureka Electrical Ltd
Postal address: Admiral Park, Baldoyle,
Postal town: Dublin
Postal code: 13
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Region: Dublin ๐Ÿ™๏ธ
The contractor is an SME โœ…
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 201 576 ๐Ÿ’ฐ
Source: OJS 2023/S 021-057819 (2023-01-25)