Fundraising & Donation Management Software System and Associated Services
University College Cork ( UCC )
The UCC Alumni and Development office at University College Cork require a cloud-based complete fundraising and supporter management CRM solution that will enable us to operate effectively, reach and engage new supporters and retain and cultivate existing donors.
The software should ideally be custom-built for non-profit organisations and provide advanced technology designed to help grow the University’s supporter base, cultivate new revenue streams, and expand our institutions impact.
The time limit for receipt of tenders was 2022-11-29. The procurement was published on 2022-10-27.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Industry specific software package › Educational software package
- • Financial analysis and accounting software package › Customer Relation Management software package
- • Database systems › Database software package
- • Southern › South-West
Procurement history
| Date | Document |
|---|---|
| 2022-10-27 | Contract notice |
| 2022-12-05 | Additional information |
| 2023-05-04 | Contract award notice |
Contract notice (2022-10-27)
Object
Scope of the procurement
Title: Customer Relation Management software package
Reference number: UCC/2022/36
Short description:
“The UCC Alumni and Development office at University College Cork require a cloud-based complete fundraising and supporter management CRM solution that will...”
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Supplies
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Customer Relation Management software package 📦
Additional CPV: Industry specific software package 📦
Place of performance
NUTS region: South-West 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: University College Cork ( UCC )
Postal address: 6 Elderwood
Postal code: College Rd
Postal town: Cork
Contact
Internet address: http://www.ucc.ie 🌏
E-mail: mark.stephenson@ucc.ie 📧
Phone: +353 5166 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=227631&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=227631&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-10-27 📅
Submission deadline: 2022-11-29 📅
Publication date: 2022-10-31 📅
Identifiers
Notice number: 2022/S 210-601271
OJ-S issue: 210
Object
Scope of the procurement
Short description:
“The UCC Alumni and Development office at University College Cork require a cloud-based complete fundraising and supporter management CRM solution that will...”
Show more
“The software should ideally be custom-built for non-profit organisations and provide advanced technology designed to help grow the University’s supporter...”
Show more
Estimated total value: 450 000 EUR 💰
Estimated value excluding VAT: 450 000 EUR 💰
Duration: 48 months
Description of renewals:
“Extensions of 2 years on three occassions (total contract length is therefore up to 10 years including renewals)”
Place of performance
Main site or place of performance:
“University College Cork, Cork”
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:03
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months
Tender opening date: 2022-11-29 📅
Tender opening time: 12:03
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Mark Stephenson
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1198 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=227631&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Irish High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2022/S 210-601271 (2022-10-27)
Object
Scope of the procurement
Title: Customer Relation Management software package
Reference number: UCC/2022/36
Short description:
“The UCC Alumni and Development office at University College Cork require a cloud-based complete fundraising and supporter management CRM solution that will...”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Supplies
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Customer Relation Management software package 📦
Additional CPV: Industry specific software package 📦
Place of performance
NUTS region: South-West 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: University College Cork ( UCC )
Postal address: 6 Elderwood
Postal code: College Rd
Postal town: Cork
Contact
Internet address: http://www.ucc.ie 🌏
E-mail: mark.stephenson@ucc.ie 📧
Phone: +353 5166 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=227631&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=227631&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-10-27 📅
Submission deadline: 2022-11-29 📅
Publication date: 2022-10-31 📅
Identifiers
Notice number: 2022/S 210-601271
OJ-S issue: 210
Object
Scope of the procurement
Short description:
“The UCC Alumni and Development office at University College Cork require a cloud-based complete fundraising and supporter management CRM solution that will...”
“The software should ideally be custom-built for non-profit organisations and provide advanced technology designed to help grow the University’s supporter...”
Estimated total value: 450 000 EUR 💰
Estimated value excluding VAT: 450 000 EUR 💰
Duration: 48 months
Description of renewals:
“Extensions of 2 years on three occassions (total contract length is therefore up to 10 years including renewals)”
Place of performance
Main site or place of performance:
“University College Cork, Cork”
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:03
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months
Tender opening date: 2022-11-29 📅
Tender opening time: 12:03
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Mark Stephenson
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1198 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=227631&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Irish High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2022/S 210-601271 (2022-10-27)
Additional information (2022-12-05)
Object
Notice metadata
Document type: Additional information
Contracting authority
Contact
Phone: +353 214903514 📞
Reference
Dates
Date dispatched: 2022-12-05 📅
Submission deadline: 2022-12-12 📅
Publication date: 2022-12-09 📅
Identifiers
Notice number: 2022/S 238-686715
Refers to notice: 2022/S 210-601271
OJ-S issue: 238
Source: OJS 2022/S 238-686715 (2022-12-05)
Object
Notice metadata
Document type: Additional information
Contracting authority
Contact
Phone: +353 214903514 📞
Reference
Dates
Date dispatched: 2022-12-05 📅
Submission deadline: 2022-12-12 📅
Publication date: 2022-12-09 📅
Identifiers
Notice number: 2022/S 238-686715
Refers to notice: 2022/S 210-601271
OJ-S issue: 238
Source: OJS 2022/S 238-686715 (2022-12-05)
Contract award notice (2023-05-04)
Object
Scope of the procurement
Total value of the procurement: 222553.75 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2023-05-04 📅
Publication date: 2023-05-08 📅
Identifiers
Notice number: 2023/S 089-271273
OJ-S issue: 89
Procedure
Award criteria
Quality criterion (name): Technical System Requirements
Quality criterion (weighting): 10%
Quality criterion (name): Data Management
Quality criterion (weighting): 15%
Quality criterion (name): Prospect Research/Due Diligence
Donor/Gift Management
Communications
Quality criterion (weighting): 5%
Quality criterion (name): Event Management
Volunteer Management
Implementation and Management of Service
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 30%
Award of contract
Date of contract conclusion: 2023-01-31 📅
Name: Blackbaud Europe Ltd
National registration number: GB761963012
Postal address: WeWork, 10 York Rd
Postal town: London
Postal code: SE1 7ND
Country: United Kingdom 🇬🇧
E-mail: stephen.oneill@blackbaud.co.uk 📧
Country: London 🏙️
Internet address: http://https://www.blackbaud.co.uk/ 🌏
Information about tenders
Number of tenders received: 3
Source: OJS 2023/S 089-271273 (2023-05-04)
Object
Scope of the procurement
Total value of the procurement: 222553.75 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2023-05-04 📅
Publication date: 2023-05-08 📅
Identifiers
Notice number: 2023/S 089-271273
OJ-S issue: 89
Procedure
Award criteria
Quality criterion (name): Technical System Requirements
Quality criterion (weighting): 10%
Quality criterion (name): Data Management
Quality criterion (weighting): 15%
Quality criterion (name): Prospect Research/Due Diligence
Donor/Gift Management
Communications
Quality criterion (weighting): 5%
Quality criterion (name): Event Management
Volunteer Management
Implementation and Management of Service
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 30%
Award of contract
Date of contract conclusion: 2023-01-31 📅
Name: Blackbaud Europe Ltd
National registration number: GB761963012
Postal address: WeWork, 10 York Rd
Postal town: London
Postal code: SE1 7ND
Country: United Kingdom 🇬🇧
E-mail: stephen.oneill@blackbaud.co.uk 📧
Country: London 🏙️
Internet address: http://https://www.blackbaud.co.uk/ 🌏
Information about tenders
Number of tenders received: 3
Source: OJS 2023/S 089-271273 (2023-05-04)
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