Fundraising & Donation Management Software System and Associated Services

University College Cork ( UCC )

The UCC Alumni and Development office at University College Cork require a cloud-based complete fundraising and supporter management CRM solution that will enable us to operate effectively, reach and engage new supporters and retain and cultivate existing donors.
The software should ideally be custom-built for non-profit organisations and provide advanced technology designed to help grow the Universityโ€™s supporter base, cultivate new revenue streams, and expand our institutions impact.

Deadline
The time limit for receipt of tenders was 2022-11-29. The procurement was published on 2022-10-27.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2022-10-27 Contract notice
2022-12-05 Additional information
2023-05-04 Contract award notice
Contract notice (2022-10-27)
Contracting authority
Name and addresses
Name: University College Cork ( UCC )
National registration number: N/a
Postal address: 6 Elderwood
Postal town: Cork
Postal code: College Rd
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Mark Stephenson
Phone: +353 5166 ๐Ÿ“ž
E-mail: mark.stephenson@ucc.ie ๐Ÿ“ง
Region: South-West ๐Ÿ™๏ธ
URL: http://www.ucc.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1198 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=227631&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=227631&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œFundraising & Donation Management Software System and Associated Services UCC/2022/36โ€
Products/services: Customer Relation Management software package ๐Ÿ“ฆ
Short description:
โ€œThe UCC Alumni and Development office at University College Cork require a cloud-based complete fundraising and supporter management CRM solution that will...โ€    Show more
Estimated value excluding VAT: EUR 450 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Industry specific software package ๐Ÿ“ฆ
Additional products/services: Educational software package ๐Ÿ“ฆ
Additional products/services: Database and operating software package ๐Ÿ“ฆ
Additional products/services: Database software package ๐Ÿ“ฆ
Place of performance: South-West ๐Ÿ™๏ธ
Main site or place of performance: University College Cork, Cork
Description of the procurement:
โ€œThe UCC Alumni and Development office at University College Cork require a cloud-based complete fundraising and supporter management CRM solution that will...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 450 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals:
โ€œExtensions of 2 years on three occassions (total contract length is therefore up to 10 years including renewals)โ€
Information about variants
Variants will be accepted โœ…

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-11-29 12:03 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2022-11-29 12:03 ๐Ÿ“…

Complementary information
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: Irish High Court
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2022/S 210-601271 (2022-10-27)
Additional information (2022-12-05)
Contracting authority
Name and addresses
Phone: +353 214903514 ๐Ÿ“ž

Complementary information
Original notice reference
Notice number in the OJ S: 2022/S 210-601271

Changes
Text to be corrected in the original notice
Section number: IV.2.2
Old value
Date: 2022-11-29 ๐Ÿ“…
Time: 12:03
New value
Date: 2022-12-12 ๐Ÿ“…
Time: 12:00
Text to be corrected in the original notice
Section number: IV.2.7
Old value
Date: 2022-11-29 ๐Ÿ“…
Time: 12:03
New value
Date: 2022-12-12 ๐Ÿ“…
Time: 12:00
Source: OJS 2022/S 238-686715 (2022-12-05)
Contract award notice (2023-05-04)
Object
Scope of the procurement
Total value of the procurement (excluding VAT): EUR 222553.75 ๐Ÿ’ฐ
Award criteria
Quality criterion (name): Technical System Requirements
Quality criterion (weighting): 10%
Quality criterion (name): Data Management
Quality criterion (weighting): 15%
Quality criterion (name): Prospect Research/Due Diligence
Quality criterion (name): Donor/Gift Management
Quality criterion (name): Communications
Quality criterion (weighting): 5%
Quality criterion (name): Event Management
Quality criterion (name): Volunteer Management
Quality criterion (name): Implementation and Management of Service
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 30%

Procedure
Administrative information
Previous publication concerning this procedure: 2022/S 210-601271

Award of contract

1๏ธโƒฃ
Contract Number: 1
Title: Fundraising & Donation Management Software System and Associated Services
Date of conclusion of the contract: 2023-01-31 ๐Ÿ“…
Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: Blackbaud Europe Ltd
National registration number: GB761963012
Postal address: WeWork, 10 York Rd
Postal town: London
Postal code: SE1 7ND
Country: United Kingdom ๐Ÿ‡ฌ๐Ÿ‡ง
E-mail: stephen.oneill@blackbaud.co.uk ๐Ÿ“ง
Region: London ๐Ÿ™๏ธ
URL: http://https://www.blackbaud.co.uk/ ๐ŸŒ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 450 000 ๐Ÿ’ฐ
Currency code: EUR ๐Ÿ’ฐ
Lowest offer: 222553.00
Highest offer: 700600.00
Source: OJS 2023/S 089-271273 (2023-05-04)