The Central Bank is seeking to partner with a suitably qualified provider for the provision of employee engagement and listening services (including a survey mechanism) to support our organisational Engagement and Listening Strategy. The services will support the Central Bank to maximize every opportunity to motivate, value and retain our people through listening, acting and delivering an ever more meaningful, fulfilling and digitally-enabled workplace, and assist the Central Bank in developing more sophistication and effectiveness in how we listen and act on the voice of our people.
The provider will have the associated assessment and benchmarking capability in the area of employee engagement/experience to ensure the Central Bank can best analyse, interpret and translate the survey results/indicators into our People Plans, as well as supporting central actions plans to ensure organisational effectiveness.
Deadline
The time limit for receipt of tenders was 2022-10-17.
The procurement was published on 2022-09-14.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Employee engagement and listening services
2022P039
Products/services: Survey services📦
Short description:
“The Central Bank is seeking to partner with a suitably qualified provider for the provision of employee engagement and listening services (including a...”
Short description
The Central Bank is seeking to partner with a suitably qualified provider for the provision of employee engagement and listening services (including a survey mechanism) to support our organisational Engagement and Listening Strategy. The services will support the Central Bank to maximize every opportunity to motivate, value and retain our people through listening, acting and delivering an ever more meaningful, fulfilling and digitally-enabled workplace, and assist the Central Bank in developing more sophistication and effectiveness in how we listen and act on the voice of our people.
The provider will have the associated assessment and benchmarking capability in the area of employee engagement/experience to ensure the Central Bank can best analyse, interpret and translate the survey results/indicators into our People Plans, as well as supporting central actions plans to ensure organisational effectiveness.
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Estimated value excluding VAT: EUR 300 000 💰
The Central Bank is seeking to partner with a suitably qualified provider for the provision of employee engagement and listening services (including a survey mechanism) to support our organisational Engagement and Listening Strategy. The services will support the Central Bank to maximize every opportunity to motivate, value and retain our people through listening, acting and delivering an ever more meaningful, fulfilling and digitally-enabled workplace, and assist the Central Bank in developing more sophistication and effectiveness in how we listen and act on the voice of our people.
The provider will have the associated assessment and benchmarking capability in the area of employee engagement/experience to ensure the Central Bank can best analyse, interpret and translate the survey results/indicators into our People Plans, as well as supporting central actions plans to ensure organisational effectiveness.
See ITT attached to this eTenders notice for full details of the requirements - RFT ID 222688.
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Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 300 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 12
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The duration of the Framework Agreement is intended to be for a period of one year, although the Central Bank has the right to terminate it earlier. The...”
Description of renewals
The duration of the Framework Agreement is intended to be for a period of one year, although the Central Bank has the right to terminate it earlier. The Central Bank also has the right to extend the duration of the Framework Agreement by any period or series of periods up to a total of three years, so that the Framework Agreement may ultimately have a maximum total duration of four years.
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Additional information:
“See ITT attached to this eTenders notice for full details of the requirements - RFT ID 222688.”
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions:
“See ITT attached to this eTenders notice for full details of the requirements - RFT ID 222688.”
Procedure Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-10-17
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Conditions for opening of tenders: 2022-10-17
12:00 📅
Conditions for opening of tenders (place): Dublin
Complementary information Additional information
“See ITT attached to this eTenders notice for full details of the requirements - RFT ID 222688.” Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin
Postal code: 8
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
URL: http://www.courts.ie/🌏 Review procedure
Precise information on deadline(s) for review procedures:
“As set out at section 7 of the European Communities (Public Authorities’ Contracts) (Review Procedures) Regulations SI 130/2010, as amended”
Source: OJS 2022/S 180-509786 (2022-09-14)
Additional information (2022-10-14)
Complementary information Original notice reference
Notice number in the OJ S: 2022/S 180-509786
Changes Text to be corrected in the original notice
Section number: IV.2.2)
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2022-10-17 📅
New value
Date: 2022-10-26 📅
Other additional information
“The Central Bank are extending the Deadline for receipt of Tenders to 12:00 pm on Wednesday 26 October 2022.”
Source: OJS 2022/S 202-576182 (2022-10-14)
Contract award notice (2023-06-21) Object Scope of the procurement
Short description:
“The Central Bank of Ireland (the “Central Bank”) requires the provision of employee engagement and listening services (including a survey mechanism) to...”
Short description
The Central Bank of Ireland (the “Central Bank”) requires the provision of employee engagement and listening services (including a survey mechanism) to support our organisational Engagement and Listening Strategy. The Central Bank issued an Invitation to Tender (“ITT”) inviting interested parties to participate in a competition for the opportunity to provide those services to the Central Bank. The services will support the Central Bank to maximize every opportunity to motivate, value and retain our people through listening, acting and delivering an ever more meaningful, fulfilling and digitally-enabled workplace, and assist the Central Bank in developing more sophistication and effectiveness in how we listen and act on the voice of our people.
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Total value of the procurement (excluding VAT): EUR 350 000 💰
Description
Description of the procurement:
“The Central Bank requires the provision of employee engagement and listening services (including a survey mechanism) to support our organisational...”
Description of the procurement
The Central Bank requires the provision of employee engagement and listening services (including a survey mechanism) to support our organisational Engagement and Listening Strategy. The Central Bank issued an ITT inviting interested parties to participate in a competition for the opportunity to provide those services to the Central Bank. The services will support the Central Bank to maximize every opportunity to motivate, value and retain our people through listening, acting and delivering an ever more meaningful, fulfilling and digitally-enabled workplace, and assist the Central Bank in developing more sophistication and effectiveness in how we listen and act on the voice of our people.
The successful Contractor will provide the associated assessment and benchmarking in the area of employee engagement/experience to ensure the Central Bank can best analyse, interpret and translate the survey results/indicators into our People Plans, as well as supporting central actions plans to ensure organisational effectiveness.
Show more Award criteria
Quality criterion (name): Approach, Methodology and Delivery of Proposed Solution
Quality criterion (weighting): 700
Quality criterion (name): Resources
Quality criterion (weighting): 100
Cost criterion (name): Fixed
Cost criterion (weighting): 150
Cost criterion (name): Daily Rate
Cost criterion (weighting): 50
Procedure Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2022/S 180-509786
Award of contract
1️⃣
Contract Number: 1
Title: Employee engagement and listening services
Date of conclusion of the contract: 2023-06-08 📅
Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 6
Name and address of the contractor
Name: LinkedIn Ireland Unlimited Company
National registration number: IE9740425P
Postal address: 70 Sir John Rogerson's Quay, Grand Canal Dock
Postal town: Dublin
Postal code: Dublin 2
Country: Ireland 🇮🇪
Phone: +353 861647298📞
E-mail: dormelynch@linkedin.com📧
Region: Éire/Ireland🏙️
URL: http://www.linkedin.com🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 350 000 💰
Complementary information Additional information
“The contract term is for one year with the option to extend by any period or series of periods up to a total of three years, so that the Framework Agreement...”
The contract term is for one year with the option to extend by any period or series of periods up to a total of three years, so that the Framework Agreement may ultimately have a maximum total duration of four years.
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Source: OJS 2023/S 120-381372 (2023-06-21)