Employee engagement and listening services
Central Bank of Ireland
The Central Bank is seeking to partner with a suitably qualified provider for the provision of employee engagement and listening services (including a survey mechanism) to support our organisational Engagement and Listening Strategy. The services will support the Central Bank to maximize every opportunity to motivate, value and retain our people through listening, acting and delivering an ever more meaningful, fulfilling and digitally-enabled workplace, and assist the Central Bank in developing more sophistication and effectiveness in how we listen and act on the voice of our people.
The provider will have the associated assessment and benchmarking capability in the area of employee engagement/experience to ensure the Central Bank can best analyse, interpret and translate the survey results/indicators into our People Plans, as well as supporting central actions plans to ensure organisational effectiveness.
The time limit for receipt of tenders was 2022-10-17. The procurement was published on 2022-09-14.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Survey services › Survey design services
- • Survey services › Survey conduction services
- • Business and management consultancy services › Human resources management consultancy services
- • Miscellaneous business and business-related services › Miscellaneous business-related services
Procurement history
| Date | Document |
|---|---|
| 2022-09-14 | Contract notice |
| 2022-10-14 | Additional information |
| 2023-06-21 | Contract award notice |
Contract notice (2022-09-14)
Object
Scope of the procurement
Title: Survey services
Reference number: 2022P039
Short description:
“The Central Bank is seeking to partner with a suitably qualified provider for the provision of employee engagement and listening services (including a...”
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Survey services 📦
Additional CPV: Survey design services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Central Bank of Ireland
Postal address: PO Box 559
Postal code: New Wapping Street,
Postal town: Dublin 1
Contact
Internet address: http://www.centralbank.ie 🌏
E-mail: anthony.flood@centralbank.ie 📧
Phone: +353 012246052 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223246&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223246&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-09-14 📅
Submission deadline: 2022-10-17 📅
Publication date: 2022-09-19 📅
Identifiers
Notice number: 2022/S 180-509786
OJ-S issue: 180
Additional information
“See ITT attached to this eTenders notice for full details of the requirements - RFT ID 222688.”
Object
Scope of the procurement
Short description:
“The Central Bank is seeking to partner with a suitably qualified provider for the provision of employee engagement and listening services (including a...”
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“The provider will have the associated assessment and benchmarking capability in the area of employee engagement/experience to ensure the Central Bank can...”
Show more
Estimated total value: 300 000 EUR 💰
Short description:
“See ITT attached to this eTenders notice for full details of the requirements - RFT ID 222688.”
Estimated value excluding VAT: 300 000 EUR 💰
Duration: 12 months
Description of renewals:
“The duration of the Framework Agreement is intended to be for a period of one year, although the Central Bank has the right to terminate it earlier. The...”
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Additional information:
“See ITT attached to this eTenders notice for full details of the requirements - RFT ID 222688.”
Place of performance
Main site or place of performance:
“Dublin”
Legal, economic, financial and technical information
Contract execution
Contract performance conditions:
“See ITT attached to this eTenders notice for full details of the requirements - RFT ID 222688.”
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2022-10-17 📅
Tender opening time: 12:00
Place: Dublin
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Anthony Flood
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/329 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223246&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin
Postal code: 8
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie/ 🌏
Information about review deadlines:
“As set out at section 7 of the European Communities (Public Authorities’ Contracts) (Review Procedures) Regulations SI 130/2010, as amended”
Source: OJS 2022/S 180-509786 (2022-09-14)
Object
Scope of the procurement
Title: Survey services
Reference number: 2022P039
Short description:
“The Central Bank is seeking to partner with a suitably qualified provider for the provision of employee engagement and listening services (including a...”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Survey services 📦
Additional CPV: Survey design services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Central Bank of Ireland
Postal address: PO Box 559
Postal code: New Wapping Street,
Postal town: Dublin 1
Contact
Internet address: http://www.centralbank.ie 🌏
E-mail: anthony.flood@centralbank.ie 📧
Phone: +353 012246052 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223246&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223246&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-09-14 📅
Submission deadline: 2022-10-17 📅
Publication date: 2022-09-19 📅
Identifiers
Notice number: 2022/S 180-509786
OJ-S issue: 180
Additional information
“See ITT attached to this eTenders notice for full details of the requirements - RFT ID 222688.”
Object
Scope of the procurement
Short description:
“The Central Bank is seeking to partner with a suitably qualified provider for the provision of employee engagement and listening services (including a...”
“The provider will have the associated assessment and benchmarking capability in the area of employee engagement/experience to ensure the Central Bank can...”
Estimated total value: 300 000 EUR 💰
Short description:
“See ITT attached to this eTenders notice for full details of the requirements - RFT ID 222688.”
Estimated value excluding VAT: 300 000 EUR 💰
Duration: 12 months
Description of renewals:
“The duration of the Framework Agreement is intended to be for a period of one year, although the Central Bank has the right to terminate it earlier. The...”
Additional information:
“See ITT attached to this eTenders notice for full details of the requirements - RFT ID 222688.”
Place of performance
Main site or place of performance:
“Dublin”
Legal, economic, financial and technical information
Contract execution
Contract performance conditions:
“See ITT attached to this eTenders notice for full details of the requirements - RFT ID 222688.”
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2022-10-17 📅
Tender opening time: 12:00
Place: Dublin
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Anthony Flood
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/329 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223246&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin
Postal code: 8
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie/ 🌏
Information about review deadlines:
“As set out at section 7 of the European Communities (Public Authorities’ Contracts) (Review Procedures) Regulations SI 130/2010, as amended”
Source: OJS 2022/S 180-509786 (2022-09-14)
Additional information (2022-10-14)
Object
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Miscellaneous business-related services 📦
Reference
Dates
Date dispatched: 2022-10-14 📅
Submission deadline: 2022-10-26 📅
Publication date: 2022-10-19 📅
Identifiers
Notice number: 2022/S 202-576182
Refers to notice: 2022/S 180-509786
OJ-S issue: 202
Additional information
“The Central Bank are extending the Deadline for receipt of Tenders to 12:00 pm on Wednesday 26 October 2022.”
Source: OJS 2022/S 202-576182 (2022-10-14)
Object
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Miscellaneous business-related services 📦
Reference
Dates
Date dispatched: 2022-10-14 📅
Submission deadline: 2022-10-26 📅
Publication date: 2022-10-19 📅
Identifiers
Notice number: 2022/S 202-576182
Refers to notice: 2022/S 180-509786
OJ-S issue: 202
Additional information
“The Central Bank are extending the Deadline for receipt of Tenders to 12:00 pm on Wednesday 26 October 2022.”
Source: OJS 2022/S 202-576182 (2022-10-14)
Contract award notice (2023-06-21)
Object
Scope of the procurement
Short description:
“The Central Bank of Ireland (the “Central Bank”) requires the provision of employee engagement and listening services (including a survey mechanism) to...”
Show more
Total value of the procurement: 350 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2023-06-21 📅
Publication date: 2023-06-26 📅
Identifiers
Notice number: 2023/S 120-381372
OJ-S issue: 120
Additional information
“The contract term is for one year with the option to extend by any period or series of periods up to a total of three years, so that the Framework Agreement...”
Show more
Object
Scope of the procurement
Short description:
“The Central Bank requires the provision of employee engagement and listening services (including a survey mechanism) to support our organisational...”
Show more
“The successful Contractor will provide the associated assessment and benchmarking in the area of employee engagement/experience to ensure the Central Bank...”
Show more
Procedure
Award criteria
Quality criterion (name): Approach, Methodology and Delivery of Proposed Solution
Quality criterion (weighting): 700
Quality criterion (name): Resources
Quality criterion (weighting): 100
Cost criterion (name): Fixed
Cost criterion (weighting): 150
Cost criterion (name): Daily Rate
Cost criterion (weighting): 50
Award of contract
Date of contract conclusion: 2023-06-08 📅
Name: LinkedIn Ireland Unlimited Company
National registration number: IE9740425P
Postal address: 70 Sir John Rogerson's Quay, Grand Canal Dock
Postal town: Dublin
Postal code: Dublin 2
Country: Ireland 🇮🇪
Phone: +353 861647298 📞
E-mail: dormelynch@linkedin.com 📧
Internet address: http://www.linkedin.com 🌏
Total value of the procurement: 350 000 EUR 💰
Information about tenders
Number of tenders received: 6
Source: OJS 2023/S 120-381372 (2023-06-21)
Object
Scope of the procurement
Short description:
“The Central Bank of Ireland (the “Central Bank”) requires the provision of employee engagement and listening services (including a survey mechanism) to...”
Total value of the procurement: 350 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2023-06-21 📅
Publication date: 2023-06-26 📅
Identifiers
Notice number: 2023/S 120-381372
OJ-S issue: 120
Additional information
“The contract term is for one year with the option to extend by any period or series of periods up to a total of three years, so that the Framework Agreement...”
Object
Scope of the procurement
Short description:
“The Central Bank requires the provision of employee engagement and listening services (including a survey mechanism) to support our organisational...”
“The successful Contractor will provide the associated assessment and benchmarking in the area of employee engagement/experience to ensure the Central Bank...”
Procedure
Award criteria
Quality criterion (name): Approach, Methodology and Delivery of Proposed Solution
Quality criterion (weighting): 700
Quality criterion (name): Resources
Quality criterion (weighting): 100
Cost criterion (name): Fixed
Cost criterion (weighting): 150
Cost criterion (name): Daily Rate
Cost criterion (weighting): 50
Award of contract
Date of contract conclusion: 2023-06-08 📅
Name: LinkedIn Ireland Unlimited Company
National registration number: IE9740425P
Postal address: 70 Sir John Rogerson's Quay, Grand Canal Dock
Postal town: Dublin
Postal code: Dublin 2
Country: Ireland 🇮🇪
Phone: +353 861647298 📞
E-mail: dormelynch@linkedin.com 📧
Internet address: http://www.linkedin.com 🌏
Total value of the procurement: 350 000 EUR 💰
Information about tenders
Number of tenders received: 6
Source: OJS 2023/S 120-381372 (2023-06-21)
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