This competition is to fulfill current Customer and Support Services requirements in UCD Estates Services and UCD Library, as well as any future requirements throughout the University identified during the term of any Services Contract awarded.
Full details of the requirements are available in Appendix 1: Requirements and Specifications in this RFT.
Deadline
The time limit for receipt of tenders was 2023-01-16.
The procurement was published on 2022-12-08.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Customer and Support Services to University College Dublin
UCDOPP5313
Products/services: Office-support services📦
Short description:
“This competition is to fulfill current Customer and Support Services requirements in UCD Estates Services and UCD Library, as well as any future...”
Short description
This competition is to fulfill current Customer and Support Services requirements in UCD Estates Services and UCD Library, as well as any future requirements throughout the University identified during the term of any Services Contract awarded.
Full details of the requirements are available in Appendix 1: Requirements and Specifications in this RFT.
Show more
Estimated value excluding VAT: EUR 3 300 000 💰
This competition is to fulfill current Customer and Support Services requirements in UCD Estates Services and UCD Library, as well as any future requirements throughout the University identified during the term of any Services Contract awarded.
Full details of the requirements are available in Appendix 1: Requirements and Specifications in this RFT.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 3 300 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals: on expiry of existing contract
Additional information:
“Please note Clarification and Tender Submission Dates. All correspondence regarding tenders must be through the message box on www.etenders.gov.ie.”
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-01-16
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2023-01-16
12:00 📅
Complementary information Information about recurrence
This is a recurrent procurement ✅
Estimated timing for further notices to be published: 36 months
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: Central Office of the High Court
Postal town: Dublin
Country: Ireland 🇮🇪
URL: www.courts.ie🌏
Source: OJS 2022/S 240-691526 (2022-12-08)
Additional information (2023-01-10)
Complementary information Original notice reference
Notice number in the OJ S: 2022/S 240-691526
Changes Text to be corrected in the original notice
Section number: IV.2.2
Place of text to be modified: IV 2.2
Old value
Date: 2023-01-16 📅
Time: 12:00
New value
Date: 2023-01-23 📅
Time: 12:00
Text to be corrected in the original notice
Section number: IV 2.7
Place of text to be modified: 1V 2.7
Old value
Date: 2023-01-16 📅
Time: 12:00
New value
Date: 2023-01-23 📅
Time: 12:00
Source: OJS 2023/S 010-021679 (2023-01-10)
Contract award notice (2023-03-23) Object Scope of the procurement
Total value of the procurement (excluding VAT): EUR 3 300 000 💰
Award criteria
Quality criterion (name): Quality
Quality criterion (weighting): 60%
Cost criterion (name): Cost
Cost criterion (weighting): 40%
Procedure Administrative information
Previous publication concerning this procedure: 2022/S 240-691526
Award of contract
1️⃣
Contract Number: 1
Title: Customer and Support Services to University College Dublin
Date of conclusion of the contract: 2023-03-23 📅
Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
Name and address of the contractor
Name: ISS Facility Services
National registration number: IE9/F/47490F
Postal address: 4-6 Riverwalk, Citywest Businesss Campus
Postal town: Dublin
Postal code: Dublin 24
Country: Ireland 🇮🇪
Phone: +44 7795263967📞
E-mail: nichola.sheehan@uk.issworld.com📧
Region: Eastern and Midland🏙️
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 3 300 000 💰
Total value of the contract/lot: EUR 3 300 000 💰
Source: OJS 2023/S 062-184375 (2023-03-23)