Provision of Telecommunications Management Service and Operational Support Service

University College Dublin (UCD)

UCD invites tenders for
Lot 1: Telecommunications management service to manage the fixed and mobile telecommunications infrastructure and services at UCD; and
Lot 2: Telecommunications operations support service to provide helpdesk support for the Universityโ€™s community of users.
Tenderers are permitted to tenderer for either or both of the above lots. This document relates to both lots of the competition. For the avoidance of doubt, it is hereby stated that each lot of this competition will result in the award of a separate contract. Each lot will be evaluated separately. If applying for both lots of this competition, a separate Tender Response Document (TRD) must be submitted for each lot.

Deadline

The time limit for receipt of tenders was 2021-08-27. The procurement was published on 2021-07-24.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2021-07-24 Contract notice
2023-01-25 Contract award notice
Contract notice (2021-07-24)
Object
Scope of the procurement
Title: Telecommunications services
Reference number: UCDOPP5140
Short description:
UCD invites tenders for Lot 1: Telecommunications management service to manage the fixed and mobile telecommunications infrastructure and services at UCD; and Lot 2: Telecommunications operations support service to provide helpdesk support for the Universityโ€™s community of users. Tenderers are permitted to tenderer for either or both of the above lots. This document relates to both lots of the competition. For the avoidance of doubt, it is hereby stated that each lot of this competition will result in the award of a separate contract. Each lot will be evaluated separately. If applying for both lots of this competition, a separate Tender Response Document (TRD) must be submitted for each lot.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Telecommunications services ๐Ÿ“ฆ
Additional CPV: Maintenance services of telecommunications equipment ๐Ÿ“ฆ
Place of performance
NUTS region: Dublin ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: University College Dublin (UCD)
Postal address: Procurement Office, UCD Agriculture and Food Science Building
Postal code: Belfield
Postal town: Dublin 4
Contact
Internet address: http://www.ucd.ie/ ๐ŸŒ
E-mail: turlough.kieran1@ucd.ie ๐Ÿ“ง
Phone: +353 7167618 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=194154&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=194154&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2021-07-24 ๐Ÿ“…
Submission deadline: 2021-08-27 ๐Ÿ“…
Publication date: 2021-07-29 ๐Ÿ“…
Identifiers
Notice number: 2021/S 145-384464
OJ-S issue: 145
Additional information
Please refer to the tender documentation.

Object
Scope of the procurement
Short description:
UCD invites tenders for
Lot 1: Telecommunications management service to manage the fixed and mobile telecommunications infrastructure and services at UCD; and
Lot 2: Telecommunications operations support service to provide helpdesk support for the Universityโ€™s community of users.
Tenderers are permitted to tenderer for either or both of the above lots. This document relates to both lots of the competition. For the avoidance of doubt, it is hereby stated that each lot of this competition will result in the award of a separate contract. Each lot will be evaluated separately. If applying for both lots of this competition, a separate Tender Response Document (TRD) must be submitted for each lot.
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Estimated total value: 850 000 EUR ๐Ÿ’ฐ
Title of the lot: Provision of Telecommunications Management Service
Lot number: 1
Short description: Please refer to the tender documentation.
Estimated value excluding VAT: 425 000 EUR ๐Ÿ’ฐ
Duration: 60 months
Additional information: Please refer to the tender documentation.
Title of the lot: Provision of Telecommunication Operational Support Service
Lot number: 2
Place of performance
Main site or place of performance: Dublin.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please refer to the tender documentation.
Contract execution
Contract performance conditions: Please refer to the tender documentation.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 2022-02-28 ๐Ÿ“…
Tender opening date: 2021-08-27 ๐Ÿ“…
Tender opening time: 12:00

Contracting authority
Identity
National registration number: IE6517386K
Contact
Contact point: Turlough Kieran
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1222 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=194154&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: Courts Service
Postal address: Four Courts
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2021/S 145-384464 (2021-07-24)
Contract award notice (2023-01-25)
Object
Scope of the procurement
Short description:
UCD invites tenders for Lot 1 - Telecommunications Management Service to manage the fixed and mobile telecommunications infrastructure and services at UCD and Lot 2 - Telecommunications Operations Support Service to provide helpdesk support for the Universityโ€™s community of users. Tenderers are permitted to tenderer for either or both of the above Lots. This document relates to both Lots of the competition. For the avoidance of doubt, it is hereby stated that each Lot of this competition will result in the award of a separate contract. Each Lot will be evaluated separately. If applying for both Lots of this competition, a separate Tender Response Document (TRD) must be submitted for each Lot.
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Total value of the procurement: 850 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Awarding authority name: University College Dublin ( UCD )
Postal address: Procurement Office, UCD Agriculture & Food Science Building

Reference
Dates
Date dispatched: 2023-01-25 ๐Ÿ“…
Publication date: 2023-01-30 ๐Ÿ“…
Identifiers
Notice number: 2023/S 021-060638
Refers to notice: 2021/S 145-384464
OJ-S issue: 21

Object
Scope of the procurement
Short description:
UCD invites tenders for Lot 1 - Telecommunications Management Service to manage the fixed and mobile telecommunications infrastructure and services at UCD and Lot 2 - Telecommunications Operations Support Service to provide helpdesk support for the Universityโ€™s community of users.
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Tenderers are permitted to tenderer for either or both of the above Lots. This document relates to both Lots of the competition. For the avoidance of doubt, it is hereby stated that each Lot of this competition will result in the award of a separate contract. Each Lot will be evaluated separately. If applying for both Lots of this competition, a separate Tender Response Document (TRD) must be submitted for each Lot.
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Place of performance
Main site or place of performance: Dublin

Procedure
Award criteria
Quality criterion (name): Quality of Support Service
Quality criterion (weighting): 35
Quality criterion (name): Technical Merit of Human Resources Proposed
Quality criterion (weighting): 10
Quality criterion (name): Account Management
Reliability & Continunity
Quality criterion (weighting): 5
Price (weighting): 40

Award of contract
Date of contract conclusion: 2021-11-04 ๐Ÿ“…
Name: Norcontel Ireland Ltd
Postal address: Pearse Street
Postal town: Dublin
Postal code: 2
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Dublin ๐Ÿ™๏ธ
Total value of the procurement: 264 960 EUR ๐Ÿ’ฐ
173 190 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 2
Source: OJS 2023/S 021-060638 (2023-01-25)