This tender encompasses two elements:
1) Plain English writing services including developing and editing a variety of customer and corporate communications including but not limited to: letters, emails, reports, forms, booklets, reports, newsletters, customer guides, online content and other such written customer communications as required by sections of the Department on both an ad hoc, and planned project basis; and
2) Training of DSP staff in Plain English communication/writing to help to continually improve the clarity, quality and readability of customer communications by the Department.
The tenderer must be capable of producing documents in accordance with recognised Plain English standard, be capable or providing a recognised accreditation mark, and be familiar with the Universal Design Standards that apply in the Irish public sector.
Deadline
The time limit for receipt of tenders was 2021-08-20.
The procurement was published on 2021-07-21.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“Provision of Plain English Writing, Editing and Training Services to the Department of Social Protection”
Products/services: Writing agency services📦
Short description:
“This tender encompasses two elements:
1) Plain English writing services including developing and editing a variety of customer and corporate communications...”
Short description
This tender encompasses two elements:
1) Plain English writing services including developing and editing a variety of customer and corporate communications including but not limited to: letters, emails, reports, forms, booklets, reports, newsletters, customer guides, online content and other such written customer communications as required by sections of the Department on both an ad hoc, and planned project basis; and
2) Training of DSP staff in Plain English communication/writing to help to continually improve the clarity, quality and readability of customer communications by the Department.
The tenderer must be capable of producing documents in accordance with recognised Plain English standard, be capable or providing a recognised accreditation mark, and be familiar with the Universal Design Standards that apply in the Irish public sector.
Show more
Estimated value excluding VAT: EUR 320 000 💰
This tender encompasses two elements:
1) Plain English writing services including developing and editing a variety of customer and corporate communications including but not limited to: letters, emails, reports, forms, booklets, reports, newsletters, customer guides, online content and other such written customer communications as required by sections of the Department on both an ad hoc, and planned project basis; and
2) Training of DSP staff in Plain English communication/writing to help to continually improve the clarity, quality and readability of customer communications by the Department. This is a service for drawdown as required, and is not linked to any specific individual project and the Departments requirements will vary from month to month.
The tenderer must be capable of producing documents in accordance with recognised Plain English standard, be capable or providing a recognised accreditation mark, and be familiar with the Universal Design Standards that apply in the Irish public sector
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 320 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The Contracting Authority reserves the right to extend the term for a period or periods of up to twelve (12) months with a maximum of two (2) such extension...”
Description of renewals
The Contracting Authority reserves the right to extend the term for a period or periods of up to twelve (12) months with a maximum of two (2) such extension or extensions on the same terms and conditions, subject to the Contracting Authority’s obligations at law.
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-08-20
17:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2021-08-20
17:00 📅
Complementary information Review body
Name: High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2021/S 142-377971 (2021-07-21)
Additional information (2021-08-16) Object Scope of the procurement
Short description:
“This tender encompasses two elements:
1) Plain English writing services including developing and editing a variety of customer and corporate communications...”
Short description
This tender encompasses two elements:
1) Plain English writing services including developing and editing a variety of customer and corporate communications including but not limited to: letters, emails, reports, forms, booklets, reports, newsletters, customer guides, online content and other such written customer communications as required by sections of the Department on both an ad hoc, and planned project basis; and
2) Training of DSP staff in Plain English communication/writing to help to continually improve the clarity, quality and readability of customer communications by the Department.
The tenderer must be capable of producing documents in accordance with recognised Plain English standard, be capable or providing a recognised accreditation mark, and be familiar with the Universal Design Standards that apply in the Irish public sector.
Complementary information Original notice reference
Notice number in the OJ S: 2021/S 142-377971
Changes Text to be corrected in the original notice
Section number: IV.2.2
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2021-08-20 📅
Time: 17:00
New value
Date: 2021-08-25 📅
Time: 17:00
Text to be corrected in the original notice
Section number: IV.2.7
Place of text to be modified: Conditions for opening of tenders
Old value
Date: 2021-08-20 📅
Time: 17:00
New value
Date: 2021-08-25 📅
Time: 17:00
Source: OJS 2021/S 161-425015 (2021-08-16)
Contract award notice (2022-02-16) Object Scope of the procurement
Total value of the procurement (excluding VAT): EUR 320 000 💰
Description
Description of the procurement:
“This tender encompasses two elements:
1) Plain English writing services including developing and editing a variety of customer and corporate communications...”
Description of the procurement
This tender encompasses two elements:
1) Plain English writing services including developing and editing a variety of customer and corporate communications including but not limited to: letters, emails, reports, forms, booklets, reports, newsletters, customer guides, online content and other such written customer communications as required by sections of the Department on both an ad hoc, and planned project basis; and
2) Training of DSP staff in Plain English communication/writing to help to continually improve the clarity, quality and readability of customer communications by the Department. This is a service for drawdown as required, and is not linked to any specific individual project and the Departments requirements will vary from month to month.
The tenderer must be capable of producing documents in accordance with recognised Plain English standard, be capable or providing a recognised accreditation mark, and be familiar with the Universal Design Standards that apply in the Irish public sector
Show more Award criteria
Quality criterion (name): Quality of the proposal
Quality criterion (weighting): 30%
Quality criterion (name): Quality of Proposed Team
Price (weighting): 40%
Procedure Administrative information
Previous publication concerning this procedure: 2021/S 142-377971
Award of contract
1️⃣
Contract Number: 1
Title:
“Provision of Plain English Writing, Editing and Training Services to the Department of Social Protection”
Date of conclusion of the contract: 2022-02-11 📅
Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: National Adult Literacy Agency
National registration number: 4723827V
Postal address: Sandford Lodge, Sandford Close, Sandford Road
Postal town: Dublin
Postal code: Ranelagh
Country: Ireland 🇮🇪
Phone: +353 1014127900📞
E-mail: cmcnally@nala.ie📧
Fax: +353 1018555475 📠
Region: Éire/Ireland🏙️
URL: http://www.nala.ie🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 320 000 💰
Total value of the contract/lot: EUR 320 000 💰
Complementary information Review body
Postal town: Dublin
Phone: +353 18886000📞
Source: OJS 2022/S 036-093676 (2022-02-16)