Manager of Managers Solution

Iarnrod Eireann-Irish Rail

Iarnród Éireann (IÉ) is seeking to implement a network resource management hardware and software platform. The applications front end will exist in a Network Maintenance Centre (NMC) environment. The solution backend will exist in a data centre type environment.
The system will co-exist in a heterogeneous, multi-vendor environment and will be implemented in the role of parent NMS and primary interface for NMC staff who work in the Network supervisory Role
The current NMC Operation consists of staff in the role of Level 1 Triage for multiple technologies and network elements, monitoring Individual screens for each system. The NMC staff watch for faults/alarms by status change on individual NMS screens with a typical day resulting in 40+ faults. The NMC staff log faults assigning the suitable priority for resolution and consult on call system experts for further analysis.

Deadline
The time limit for receipt of tenders was 2021-03-03. The procurement was published on 2021-02-01.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2021-02-01 Contract notice
2023-01-03 Contract award notice
Contract notice (2021-02-01)
Contracting authority
Name and addresses
Name: Iarnród Eireann-Irish Rail
National registration number: IE 4812851 O
Postal address: Connolly Station
Postal town: Dublin
Country: Ireland 🇮🇪
Contact person: Stephen Walsh
Phone: +353 17033721 📞
E-mail: stephen.walsh2@irishrail.ie 📧
Region: Éire/Ireland 🏙️
URL: http://www.irishrail.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/433 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=182043&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=182043&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title: Manager of Managers Solution 7540
Products/services: Telecommunications services 📦
Short description:
“Iarnród Éireann (IÉ) is seeking to implement a network resource management hardware and software platform. The applications front end will exist in a...”    Show more

1️⃣
Additional products/services: Networks 📦
Additional products/services: Telecommunications equipment and supplies 📦
Additional products/services: Telecommunications system 📦
Additional products/services: Communications control system 📦
Place of performance: Éire/Ireland 🏙️
Description of the procurement:
“Iarnród Éireann (IÉ) is seeking to implement a network resource management hardware and software platform. The applications front end will exist in a...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 120

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
“For full details, please download a copy of the attached pre-qualification questionnaire.”
Economic and financial standing
List and brief description of selection criteria:
“The economic and financial capacity of the entity must be established to the satisfaction of IE. Applicants will be invited to complete a questionnaire...”    Show more
Technical and professional ability
List and brief description of selection criteria:
“The technical competence of the entity, its employees and processes must be established to the satisfaction of IE. Applicants will be invited to complete a...”    Show more
Conditions related to the contract
Contract performance conditions:
“For full details, please download a copy of the attached pre-qualification questionnaire.”

Procedure
Type of procedure
Negotiated procedure with prior call for competition
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-03-03 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️

Complementary information
Review body
Name: Central Office of the High Court
Postal address: Four Courts
Postal town: Dublin 7
Postal code: D07 N972
Country: Ireland 🇮🇪
Phone: +353 18886511 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Fax: +353 18886125 📠
URL: http://www.courts.ie 🌏
Body responsible for mediation procedures
Name: Central Office of the High Court
Postal town: Dublin 7
Country: Ireland 🇮🇪
Service from which information about the review procedure may be obtained
Name: Central Office of the High Court
Postal address: Four Courts
Postal town: Dublin 7
Postal code: D07 N972
Country: Ireland 🇮🇪
Phone: +353 18886511 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Fax: +353 18886125 📠
URL: http://www.courts.ie 🌏
Source: OJS 2021/S 025-062628 (2021-02-01)
Contract award notice (2023-01-03)
Contracting authority
Name and addresses
Postal address: Connolly Station,
Postal code: Dublin

Object
Scope of the procurement
Short description:
“Iarnród Éireann (IÉ) is seeking to implement a Network Resource Management Hardware and Software platform. The Applications front end will exist in a...”    Show more
Description
Description of the procurement:
“Iarnród Éireann (IÉ) is seeking to implement a Network Resource Management Hardware and Software platform. The Applications front end will exist in a...”    Show more

Procedure
Administrative information
Previous publication concerning this procedure: 2021/S 025-062628

Award of contract

1️⃣
Contract Number: 1
Title: Manager of Managers Solution
Date of conclusion of the contract: 2022-07-19 📅
Name and address of the contractor
Name: Enghouse Networks UK limited
Postal town: Reading
Country: United Kingdom 🇬🇧
Region: United Kingdom 🏙️
The contractor is an SME
Source: OJS 2023/S 005-007243 (2023-01-03)