The aim of the framework contract resulting from this call for tenders is to enlist a provider that can support Eurofound in the user experience component of its web management programme and in developing online services that add create value for the end users.
Deadline
The time limit for receipt of tenders was 2020-06-26.
The procurement was published on 2020-05-06.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Service Design and User Experience Services
171306/5387
Products/services: Internet or intranet client application development services📦
Products/services: JA21
📦
Short description:
“The aim of the framework contract resulting from this call for tenders is to enlist a provider that can support Eurofound in the user experience component...”
Short description
The aim of the framework contract resulting from this call for tenders is to enlist a provider that can support Eurofound in the user experience component of its web management programme and in developing online services that add create value for the end users.
Show more
Estimated value excluding VAT: EUR 200 000 💰
1️⃣
Additional products/services: World wide web (www) site design services📦
Place of performance: Dublin🏙️
Main site or place of performance:
“The tasks are to be performed at the premises designated by the contractor and agreed by Eurofound.”
Description of the procurement:
“The areas of operations included in this contract are:
— service design,
— user experience.
The overall goal is to contribute to the high-quality,...”
Description of the procurement
The areas of operations included in this contract are:
— service design,
— user experience.
The overall goal is to contribute to the high-quality, scalability, timeliness and effectiveness of Eurofound web products and services.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 200 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Procedure Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-06-26
23:59 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Languages in which tenders or requests to participate may be submitted: Bulgarian 🗣️
Languages in which tenders or requests to participate may be submitted: Danish 🗣️
Languages in which tenders or requests to participate may be submitted: German 🗣️
Languages in which tenders or requests to participate may be submitted: Greek 🗣️
Languages in which tenders or requests to participate may be submitted: Estonian 🗣️
Languages in which tenders or requests to participate may be submitted: Finnish 🗣️
Languages in which tenders or requests to participate may be submitted: French 🗣️
Languages in which tenders or requests to participate may be submitted: Irish 🗣️
Languages in which tenders or requests to participate may be submitted: Croatian 🗣️
Languages in which tenders or requests to participate may be submitted: Hungarian 🗣️
Languages in which tenders or requests to participate may be submitted: Italian 🗣️
Languages in which tenders or requests to participate may be submitted: Latvian 🗣️
Languages in which tenders or requests to participate may be submitted: Lithuanian 🗣️
Languages in which tenders or requests to participate may be submitted: Maltese 🗣️
Languages in which tenders or requests to participate may be submitted: Dutch 🗣️
Languages in which tenders or requests to participate may be submitted: Polish 🗣️
Languages in which tenders or requests to participate may be submitted: Portuguese 🗣️
Languages in which tenders or requests to participate may be submitted: Romanian 🗣️
Languages in which tenders or requests to participate may be submitted: Slovak 🗣️
Languages in which tenders or requests to participate may be submitted: Slovenian 🗣️
Languages in which tenders or requests to participate may be submitted: Spanish 🗣️
Languages in which tenders or requests to participate may be submitted: Swedish 🗣️
Languages in which tenders or requests to participate may be submitted: Czech 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 5
Conditions for opening of tenders: 2020-06-29
11:00 📅
Conditions for opening of tenders (place): Meeting Room No LH4 at Eurofound premises.
Conditions for opening of tenders (Information about authorised persons and opening procedure):
“One person representing the tenderer may be present at the opening, participation will be restricted to an observer role. Please communicate the full name...”
Conditions for opening of tenders (Information about authorised persons and opening procedure)
One person representing the tenderer may be present at the opening, participation will be restricted to an observer role. Please communicate the full name and ID or passport number of your representative to OSUTenders@eurofound.europa.eu at the latest 2 working days in advance by 25 June 2020.
Complementary information Information about electronic workflows
Electronic payment will be used
Additional information
“Please note that English is the working language of Eurofound. We would appreciate if the tender proposal is in English. Calls for tender are open to...”
Please note that English is the working language of Eurofound. We would appreciate if the tender proposal is in English. Calls for tender are open to natural and legal persons from European Union member states and from countries which have signed a special agreement with the European Union in the field of public procurement. For more detailed information, please consult the following link: https://www.eurofound.europa.eu/about-eurofound/procurement
Show more Review body
Name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Postal town: Luxembourg
Postal code: 2925
Country: Luxembourg 🇱🇺
Phone: +352 4303-1📞
E-mail: cfi.registry@curia.europa.eu📧
Fax: +352 4303-2100 📠
URL: http://curia.europa.eu🌏 Review procedure
Precise information on deadline(s) for review procedures:
“Within 2 months of notification of the outcome of the procedure (award decision), tenderers may launch an action for its annulment. Any request tenderers...”
Precise information on deadline(s) for review procedures
Within 2 months of notification of the outcome of the procedure (award decision), tenderers may launch an action for its annulment. Any request tenderers may make and any reply from Eurofound or any complaint for maladministration, will have neither the purpose nor the effect of suspending the time-limit for launching an action for annulment nor open a new period for launching an action for annulment. The body responsible for hearing annulment procedures is indicated under heading VI.4.1) of the contract notice.
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Source: OJS 2020/S 093-221181 (2020-05-06)
Contract award notice (2020-09-28)
Object Scope of the procurement
Short description:
“The aim of the contract resulting from this call for tenders is to enlist a provider that can support Eurofound in the user experience component of its web...”
Short description
The aim of the contract resulting from this call for tenders is to enlist a provider that can support Eurofound in the user experience component of its web management programme and in developing online services that add create value for the end users.
Show more
Total value of the procurement (excluding VAT): EUR 200 000 💰
Award criteria
Quality criterion (name):
“Quality of the proposed methodology regarding user experience and service design”
Quality criterion (weighting): 30
Quality criterion (name):
“Quality of the proposed approach aiming at supporting Eurofound in the area of user experience and service design”
Quality criterion (name):
“Management approach in terms of organisation, workflows, flexibility and service orientation”
Quality criterion (weighting): 20
Quality criterion (name):
“Quality of the assurance measures proposed to be employed to assure the quality of deliverables under this contract”
Price (weighting): 50
Procedure Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2020/S 093-221181
Award of contract
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Contract Number: 20-3000-04
Title: Service Design and User Experience services
Date of conclusion of the contract: 2020-09-27 📅
Information about tenders
Number of tenders received: 11
Number of tenders received from tenderers from other EU Member States: 10
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 11
Name and address of the contractor
Name: Trinidad Wiseman OÜ
National registration number: 11244225
Postal address: Akadeemia tee 21/4
Postal town: Tallinn
Postal code: 12618
Country: Estonia 🇪🇪
Phone: +372 5263652📞
E-mail: ander.tenno@twn.ee📧
Region: Eesti 🏙️
URL: www.twn.ee🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 200 000 💰
Total value of the contract/lot: EUR 200 000 💰
Source: OJS 2020/S 193-465346 (2020-09-28)