Framework for Interpretation Services (excluding Irish Language Services)

The Office of Government Procurement

(The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for the award of four (4) single supplier framework contracts (each a ‘Framework Contract’) for the provision of the services as described in Appendix 1 to this RFT (‘the Services’).
In summary, the Services comprise:
— interpretation services (excluding Irish Language).
The spoken language interpretation services required are:
1) face to face interpretation services,
2) telephone interpretation services,
3) video remote interpretation services.

Deadline
The time limit for receipt of tenders was 2020-07-01. The procurement was published on 2020-05-28.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2020-05-28 Contract notice
2022-02-22 Additional information
2022-03-07 Additional information
2022-11-24 Contract award notice
Contract notice (2020-05-28)
Contracting authority
Name and addresses
Name: The Office of Government Procurement
National registration number: IE3229842HH
Postal address: 3A Mayor Street Upper
Postal town: Dublin 1
Postal code: D01 PF72
Country: Ireland 🇮🇪
E-mail: support@ogp.gov.ie 📧
Region: Éire/Ireland 🏙️
URL: http://www.ogp.gov.ie/ 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/351 🌏
Information about joint procurement
The contract is awarded by a central purchasing body
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=167012&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=167012&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“Framework for Interpretation Services (excluding Irish Language Services) PROJ000005301 EMS051F”
Products/services: Interpretation services 📦
Short description:
“(The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for the award of four (4) single supplier framework contracts...”    Show more
Estimated value excluding VAT: EUR 20 000 000 💰
Information about lots
Tenders may be submitted for all lots

1️⃣
Scope of the procurement
Title: Lot 1: Interpretation Services, The Courts Service
Title
Lot Identification Number: 1
Description
Additional products/services: Interpretation services 📦
Place of performance: Éire/Ireland 🏙️
Main site or place of performance: Dublin 1.
Description of the procurement:
“The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for the award of four (4) single supplier framework contracts...”    Show more
Award criteria
Quality criterion (name): Key account management
Quality criterion (weighting): 250
Quality criterion (name): Quality control processes
Quality criterion (weighting): 125
Quality criterion (name): Complaints procedures
Cost criterion (name): COST proposal
Cost criterion (weighting): 500
Scope of the procurement
Estimated total value excluding VAT: EUR 5 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Information about options
Options
Description of options:
“The contracting authority reserves the right to extend the term for a period or periods of up to twelve (12) months with a maximum of two (2) such extension...”    Show more

2️⃣
Scope of the procurement
Title: Lot 2: Interpretation Services, An Garda Siochana
Title
Lot Identification Number: 2
Description
Description of the procurement:
“The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for the award of four (4) single supplier framework contracts...”    Show more
Award criteria
Cost criterion (name): Cost
Scope of the procurement
Estimated total value excluding VAT: EUR 5 000 000 💰

3️⃣
Scope of the procurement
Title: Lot 3: Interpretation Services, DoJ, LAB, DEASP
Title
Lot Identification Number: 3
Description
Description of the procurement:
“The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for the award of four (4) single supplier framework contracts...”    Show more
Scope of the procurement
Estimated total value excluding VAT: EUR 5 000 000 💰

4️⃣
Scope of the procurement
Title: Lot 4: Interpretation Services, All other FW Clients
Title
Lot Identification Number: 4
Scope of the procurement
Estimated total value excluding VAT: EUR 5 000 000 💰
Information about options
Description of options:
“The contracting authority reserves the right to extend the term for a period or periods of up to twelve (12) months with a maximum of two (2) such extension...”    Show more

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #169692).”
Economic and financial standing
List and brief description of selection criteria:
“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #169692).”
Conditions for participation

“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #169692).”
Technical and professional ability
List and brief description of selection criteria:
“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #169692).”
Conditions for participation
Conditions for participation (technical and professional ability):
“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #169692).”
Conditions related to the contract
Contract performance conditions:
“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #169692).”

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-07-01 15:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Conditions for opening of tenders: 2020-07-01 15:00 📅

Complementary information
Information about recurrence
This is a recurrent procurement
Estimated timing for further notices to be published:
“We would envisage further notice will be published after the completion of thsi contract.”
Additional information

“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #169692).”
Review body
Name: High Court of Ireland
Postal town: Dublin
Country: Ireland 🇮🇪
Review procedure
Precise information on deadline(s) for review procedures: Please consult your own legal advisors.
Source: OJS 2020/S 105-254121 (2020-05-28)
Additional information (2022-02-22)
Contracting authority
Name and addresses
Postal town: Dublin 1. D01 PF72.
Postal code: Dublin

Object
Scope of the procurement
Title:
“Framework for Interpretation Services(excluding Irish Language Services) PROJ000005301 EMS051F”
Short description:
“(The Contracting Authority invites tenders (“Tenders”) from economic operators (“Tenderers”) for the award of four (4) single supplier framework contracts...”    Show more

Complementary information
Original notice reference
Notice number in the OJ S: 2020/S 105-254121

Changes
Text to be corrected in the original notice
Section number: IV.2.2
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2020-07-01 📅
Time: 15:00
New value
Date: 2022-03-25 📅
Time: 15:00
Text to be corrected in the original notice
Section number: IV.2.7
Place of text to be modified: Conditions for opening of tenders
Old value
Date: 2020-07-01 📅
Time: 15:00
New value
Date: 2022-03-25 📅
Time: 15:00
Source: OJS 2022/S 040-104259 (2022-02-22)
Additional information (2022-03-07)

Changes
Text to be corrected in the original notice
Section number: IV.2.2
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2022-03-25 📅
Time: 15:00
New value
Date: 2022-04-08 📅
Time: 15:00
Text to be corrected in the original notice
Section number: IV.2.7
Place of text to be modified: Conditions for opening of tenders
Old value
Date: 2022-03-25 📅
Time: 15:00
New value
Date: 2022-04-08 📅
Time: 15:00
Source: OJS 2022/S 050-130628 (2022-03-07)
Contract award notice (2022-11-24)
Contracting authority
Name and addresses
Postal town: Dublin
Postal code: Dublin 1

Object
Scope of the procurement
Title:
“Framework for Interpretation Services (excluding Irish Language Services) PROJ000005301 EMS051F RFT#169692”
Total value of the procurement (excluding VAT): EUR 20 000 000 💰
Information about lots
This contract is divided into lots
Scope of the procurement
Title: Lot 1 Interpretation Services, The Courts Service
Description
Main site or place of performance: Multiple locations around Ireland
Description of the procurement:
“The Contracting Authority invites tenders (“Tenders”) from economic operators (“Tenderers”) for the award of four (4) single supplier framework contracts...”    Show more
Award criteria
Quality criterion (name): Key Account Management
Quality criterion (name): Quality Control Processes
Quality criterion (name): Complaints Procedures
Cost criterion (name): COST Proposal
Information about options
Description of options:
“The Contracting Authority reserves the right to extend the Term for a period or periods of up to twelve (12) months with a maximum of two (2) such extension...”    Show more
Scope of the procurement
Title: Lot 2 Interpretation Services, An Garda Siochana
Title: Lot 3 Interpretation Services, DoJ, LAB, DEASP
Title: Lot 4 Interpretation Services, All other FW Clients

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2020/S 105-254121

Award of contract

1️⃣
Contract Number: 1
Lot Identification Number: 1
Title: Lot 1 Interpretation Services, The Courts Service
Date of conclusion of the contract: 2022-11-21 📅
Information about tenders
Number of tenders received: 10
Number of tenders received by electronic means: 10
The contract has been awarded to a group of economic operators
Name and address of the contractor
Name: Forbidden City Ltd. t/a translation.ie
Postal address: 46 Mount Street Upper
Postal town: Dublin
Postal code: D02RX88
Country: Ireland 🇮🇪
E-mail: interpretingservicesireland@translation.ie 📧
Region: Éire/Ireland 🏙️
The contractor is an SME
Name: Schedule Intelligence Ltd.
Postal address: 96 The Drumlins
Postal town: Virginia
Postal code: Cavan
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 5 000 000 💰

2️⃣
Contract Number: 2
Lot Identification Number: 2
Title: Lot 2 Interpretation Services, An Garda Siochana
Name and address of the contractor
Postal code: Dublin 2
Phone: +353 16520760 📞
E-mail: ronan@translation.ie 📧
Fax: +353 16520766 📠
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 5 000 000 💰

3️⃣
Contract Number: 3
Lot Identification Number: 3
Title: Lot 3 Interpretation Services, DoJ, LAB, DEASP
Name and address of the contractor
Name: Freelance Providers Ltd (t/a TRANSLIT)
Postal address: 18 Mallow Street Upper
Postal town: Limerick
Postal code: Co. Limerick
Phone: +353 14595158 📞
E-mail: alex@translit.ie 📧
URL: http://https://translit.ie 🌏
Name: Effectiff, llc
Postal address: 275 Commercial Blvd, Ste 301
Postal town: Lauderdale by the Sea
Postal code: Florida
Country: United States 🇺🇸
Region: us 🏙️
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 5 000 000 💰

4️⃣
Contract Number: 4
Lot Identification Number: 4
Title: Lot 4 Interpretation Services, All other FW Clients
Date of conclusion of the contract: 2022-11-18 📅
Name and address of the contractor
Name: Language Training & Translating Ltd.
Postal address: Context
Postal town: Galway
Postal code: Maree, Oranmore
Phone: +353 091790255 📞
E-mail: tenders@context.ie 📧
Fax: +353 091790514 📠
URL: http://www.context.ie 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 5 000 000 💰

Complementary information
Additional information

“Please refer to the Request for Tender documents associated with the notice published on www.etenders.gov.ie (RFT #169692). The successful tenderer for Lot...”    Show more
Review procedure
Precise information on deadline(s) for review procedures: Please consult your own legal advisors
Source: OJS 2022/S 230-664453 (2022-11-24)