ESB intends to procure a Framework Agreement for the support and supply of the IP Network and IP Telephony (IPT) services in ESB. The IP Network and IP Telephony service in ESB is composed of various components. The expectation is that the applicant will be able to supply these services across the island of Ireland and the UK on a 24/7 basis.
Deadline
The time limit for receipt of tenders was 2019-05-20.
The procurement was published on 2019-04-18.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“The Provision of Supply and Support Services of ESB’s Corporate IP Network Infrastructure and ESB’s Corporate IP Telephony Service
SSCON4375”
Products/services: Telecommunications equipment and supplies📦
Short description:
“ESB intends to procure a Framework Agreement for the support and supply of the IP Network and IP Telephony (IPT) services in ESB. The IP Network and IP...”
Short description
ESB intends to procure a Framework Agreement for the support and supply of the IP Network and IP Telephony (IPT) services in ESB. The IP Network and IP Telephony service in ESB is composed of various components. The expectation is that the applicant will be able to supply these services across the island of Ireland and the UK on a 24/7 basis.
Show more Information about lots
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 2
1️⃣ Scope of the procurement
Title: The IP Network Infrastructure
Title
Lot Identification Number: 1
Description
Additional products/services: Communications network📦
Additional products/services: Telecommunications network📦
Additional products/services: Technical computer support services📦
Place of performance: Éire/Ireland🏙️
Main site or place of performance: The island of Ireland and the UK.
Description of the procurement:
“The IP Network Infrastructure in ESB is composed of various components listed below:
— supply and support of Cisco Switches and Routers,
— supply and...”
Description of the procurement
The IP Network Infrastructure in ESB is composed of various components listed below:
— supply and support of Cisco Switches and Routers,
— supply and support of Cisco Wireless Controllers and AP’s,
— supply and support of Cisco Voice Gateways,
— supply and support of Cisco TACACS and Radius Services.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 4
Objective criteria for choosing the limited number of candidates:
“Applicants will be assessed on the quality of their response to the criteria and rules outlined in the pre-qualification questionnaire.
It is anticipated...”
Objective criteria for choosing the limited number of candidates
Applicants will be assessed on the quality of their response to the criteria and rules outlined in the pre-qualification questionnaire.
It is anticipated that at least the top 4 applicants will be invited to tender subject to that number qualifying.
Show more Information about options
Options ✅
Description of options:
“It is envisaged the term of the contract commences on the date when services commence and shall be for a period of up to 36 months with an option to extend...”
Description of options
It is envisaged the term of the contract commences on the date when services commence and shall be for a period of up to 36 months with an option to extend after the initial period exercisable for a further period of up to 24 months and again for up to another 24 month period. Therefore the total contract period will be up to 84 months (7 years).
Show more Description
Additional information:
“Please consult the associate documentation which contains full instructions regarding the submission of tenders and is available to download from...”
Additional information
Please consult the associate documentation which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using RFT ID 149435
2️⃣ Scope of the procurement
Title: The IP Telephony Service
Title
Lot Identification Number: 2
Description
Description of the procurement:
“The IP Telephony service in ESB is composed of various components listed below:
— support and maintenance of Cisco Call Manger,
— support and maintenance of...”
Description of the procurement
The IP Telephony service in ESB is composed of various components listed below:
— support and maintenance of Cisco Call Manger,
— support and maintenance of Cisco Unity,
— support and maintenance of Cisco UCCX,
— support and maintenance of Cisco PCCE,
— support and maintenance of Softex Ringmaster,
— support and maintenance of Redbox Recorder,
— support and maintenance of Informacast Paging,
— support and maintenance of E-Gain – Webchat and e-mail system,
— support and maintenance of PBX TDM to IP Telephony trunks,
— deployment of the services above to new sites,
— commercial agreement for the procurement of goods and services to support the items above.
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions:
“As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 149435” Economic and financial standing
List and brief description of selection criteria:
“As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 149435” Technical and professional ability
List and brief description of selection criteria:
“As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 149435” Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: Will be set out in the RFT.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 149435” Conditions related to the contract
Contract performance conditions:
“As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 149435”
Procedure Type of procedure
Negotiated procedure with prior call for competition
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators
Description
Envisaged maximum number of participants to the framework agreement: 2
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-05-20
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
“1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (http://www.etenders.gov.ie/) only. Registration is free of charge. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the sole call for competition for this service;
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the competent authorities;
5) It will be a condition of award that candidates are tax compliant;
6) If for any reason it is not possible to admit to the Framework Agreement one or more of the tenderers invited following the conclusion of this competitive process, or having awarded a contract under the Framework Agreement, the contracting entity reserves the right to invite the next highest scoring tenderer to join the Framework Agreement and/or deliver the contract as appropriate to the circumstances pertaining to said framework;
7) At its absolute discretion, the contracting entity may elect to terminate this procurement process at any time;
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words “or equivalent” will always be appended;
9) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition;
10) At Section II.2.9) while we have indicated that at least 4 companies will be invited to tender, please note that the contracting entity reserves the right to invite at least 4, subject to that number qualifying.
Show more Review body
Name: Chief Registrar
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
URL: http://www.courts.ie🌏 Service from which information about the review procedure may be obtained
Name: Supplier's own legal advisor
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2019/S 079-190855 (2019-04-18)
Contract award notice (2020-08-26) Object Scope of the procurement
Short description:
“ESB intends to procure a framework agreement for the support and supply of the IP Network and IP Telephony (IPT) services in ESB. The IP Network and IP...”
Short description
ESB intends to procure a framework agreement for the support and supply of the IP Network and IP Telephony (IPT) services in ESB. The IP Network and IP Telephony service in ESB is composed of various components. The expectation is that the applicant will be able to supply these services across the island of Ireland and the UK on a 24/7 basis.
Show more Information about lots
This contract is divided into lots ✅ Description
Description of the procurement:
“The IP Network Infrastructure in ESB is composed of various components listed below
• supply and support of Cisco Switches and Routers,
• supply and support...”
Description of the procurement
The IP Network Infrastructure in ESB is composed of various components listed below
• supply and support of Cisco Switches and Routers,
• supply and support of Cisco Wireless Controllers and AP’s,
• supply and support of Cisco Voice Gateways,
• supply and support of Cisco TACACS and Radius Services.
Show more Scope of the procurement
Title: The IP Telephony service
Description
Description of the procurement:
“The IP Telephony service in ESB is composed of various components listed below:
• support and maintenance of Cisco Call Manger,
• support and maintenance of...”
Description of the procurement
The IP Telephony service in ESB is composed of various components listed below:
• support and maintenance of Cisco Call Manger,
• support and maintenance of Cisco Unity,
• support and maintenance of Cisco UCCX,
• support and maintenance of Cisco PCCE,
• support and maintenance of Softex Ringmaster,
• support and maintenance of Redbox Recorder,
• support and maintenance of Informacast Paging,
• support and maintenance of E-Gain — Webchat and e-mail system,
• support and maintenance of PBX TDM to IP Telephony trunks,
• deployment of the services above to new sites,
• commercial agreement for the procurement of goods and services to support the items above.
Show more
Additional information:
“Please consult the associate documentation which contains full instructions regarding the submission of tenders and is available to download from...”
Additional information
Please consult the associate documentation which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using RFT ID 149435.
Procedure Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2019/S 079-190855
Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Award of contract
1️⃣
Contract Number: 1
Lot Identification Number: 1
Title: The IP Network Infrastructure
Date of conclusion of the contract: 2020-07-31 📅
Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: eircom
National registration number: 98789
Postal address: 1 Heuston South Quarter
Postal town: Dublin
Postal code: St Johns Road
Country: Ireland 🇮🇪
Phone: +353 851744917📞
E-mail: noeline.hogg@eir.ie📧
Fax: +353 14600282 📠
Region: Éire/Ireland🏙️
URL: http://www.eir.ie🌏
The contractor is an SME
2️⃣
Contract Number: 2
Lot Identification Number: 2
Title: The IP Telephony service
Complementary information Additional information
“1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (http://www.etenders.gov.ie/) only. Registration is free of charge. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties.
2) This is the sole call for competition for this service.
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
4) Contract award will be subject to the approval of the competent authorities.
5) It will be a condition of award that candidates are tax compliant.
6) If for any reason it is not possible to admit to the framework agreement one or more of the tenderers invited following the conclusion of this competitive process or having awarded a contract under the framework agreement, the contracting entity reserves the right to invite the next highest scoring tenderer to join the framework agreement and/or deliver the contract as appropriate to the circumstances pertaining to said framework.
7) At its absolute discretion, the contracting entity may elect to terminate this procurement process at any time.
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.
9) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.
10) At section 11.2.9 while we have indicated that at least four companies will be invited to tender, please note that the contracting entity reserves the right to invite at least four, subject to that number qualifying.
Show more
Source: OJS 2020/S 168-407991 (2020-08-26)