Provision of Onsite Technical Support

Mayo, Sligo and Leitrim ETB

MSLETB proposes to engage in a competitive process for the award of a contract for the provision of onsite and remote technical support for all schools and Further Education Centres in MSLETB.

Deadline
The time limit for receipt of tenders was 2019-09-26. The procurement was published on 2019-08-21.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2019-08-21 Contract notice
2019-11-26 Contract award notice
Contract notice (2019-08-21)
Contracting authority
Name and addresses
Name: Mayo, Sligo and Leitrim ETB
National registration number: N/a
Postal address: Newtown, Mayo
Postal town: Castlebar
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Martina Doyle
Phone: +353 949024188 ๐Ÿ“ž
E-mail: martinadoyle@msletb.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.msletb.ie/ ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1692 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=152596&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=152596&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title: Provision of Onsite Technical Support CS 07/2019
Products/services: Technical computer support services ๐Ÿ“ฆ
Short description:
โ€œMSLETB proposes to engage in a competitive process for the award of a contract for the provision of onsite and remote technical support for all schools and...โ€    Show more
Estimated value excluding VAT: EUR 400 ๐Ÿ’ฐ

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Additional products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional products/services: Computer-related services ๐Ÿ“ฆ
Additional products/services: Computer-related professional services ๐Ÿ“ฆ
Additional products/services: Computer support and consultancy services ๐Ÿ“ฆ
Additional products/services: Computer support services ๐Ÿ“ฆ
Additional products/services: Computer network services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Description of the procurement:
โ€œMSLETB proposes to engage in a competitive process for the award of a contract for the provision of onsite and remote technical support for all schools and...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 400 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals:
โ€œThe contracting authority reserves the right at its sole discretion to extend the contract, subject to satisfactory performance, business needs and...โ€    Show more
Information about variants
Variants will be accepted โœ…

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: See tender documents.
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-09-26 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 24
Conditions for opening of tenders: 2019-09-26 12:00 ๐Ÿ“…

Complementary information
Information about electronic workflows
Electronic payment will be used
Review body
Name: To be confirmed
Postal town: N/a
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2019/S 162-398523 (2019-08-21)
Contract award notice (2019-11-26)
Object
Scope of the procurement
Short description:
โ€œMSLETB proposes to engage in a competitive process for the award of a contract for the provision of onsite and remote technical support for all schools and...โ€    Show more
Total value of the procurement (excluding VAT): EUR 450 000 ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œMSLETB proposes to engage in a competitive process for the award of a contract for the provision of onsite and remote technical support for all schools and...โ€    Show more
Award criteria
Quality criterion (name): Methodology for delivery of the service addressing the scope of the services
Quality criterion (weighting): 25 %
Quality criterion (name): Service level/support
Quality criterion (weighting): 15 %
Price (weighting): 60 %

Procedure
Administrative information
Previous publication concerning this procedure: 2019/S 162-398523

Award of contract

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Contract Number: 1
Title: Provision of Onsite Technical Support
Date of conclusion of the contract: 2019-10-23 ๐Ÿ“…
Information about tenders
Number of tenders received: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
Name and address of the contractor
Name:
โ€œCapita Business Support Services Ireland Ltd acting via Capita Managed IT Solutions Ltdโ€
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 450 000 ๐Ÿ’ฐ

Complementary information
Review body
Name: High Court
Postal town: Dublin
Source: OJS 2019/S 230-564507 (2019-11-26)