Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call recording for retention of historical recordings.
It should be noted that while DCC does not consider that this tender will be at EU level expenditure it is voluntarily advertising at this level for transparency and in support of procurement principles.
Deadline
The time limit for receipt of tenders was 2019-10-07.
The procurement was published on 2019-09-06.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Core Telephony Managed Service
Ref: Telephony RFT
Products/services: PABX systems📦
Short description:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call...”
Short description
Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call recording for retention of historical recordings.
It should be noted that while DCC does not consider that this tender will be at EU level expenditure it is voluntarily advertising at this level for transparency and in support of procurement principles.
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Estimated value excluding VAT: EUR 180 000 💰
1️⃣
Additional products/services: Voice-mail system📦
Additional products/services: IP telephone services📦
Place of performance: Dublin🏙️
Description of the procurement:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call...”
Description of the procurement
Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call recording for retention of historical recordings. The CS1K supports approximately 3 400 devices across the civic offices and WAN sites.
It should be noted that while DCC does not consider that this tender will be at EU level expenditure it is voluntarily advertising at this level for transparency and in support of procurement principles.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 180 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The initial contract will run for 1 year with an option to extend the term for a period of up to 1 year with a maximum of 3 such extensions.”
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-10-07
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Languages in which tenders or requests to participate may be submitted: Irish 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2019-10-07
14:30 📅
Conditions for opening of tenders (place):
“Information Systems Department, Dublin City Council, Block 1, Floor 9, Civic Offices, Wood Quay, Dublin 8.”
Complementary information Review body
Name: The High Court
Postal address: Chief Registrar, High Court, Inns Quay
Postal town: Dublin
Postal code: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
E-mail: highcourtcentraloffice@courts.ie📧 Review procedure
Precise information on deadline(s) for review procedures: Please consult your solicitor.
Source: OJS 2019/S 175-426474 (2019-09-06)
Contract award notice (2020-01-29) Contracting authority Name and addresses
Postal town: Dublin
Postal code: Dublin 8
Object Scope of the procurement
Short description:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and nortel call...”
Short description
Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and nortel call recording for retention of historical recordings.
It should be noted that while DCC does not consider that this tender will be at EU level expenditure it is voluntarily advertising at this level for transparency and in support of procurement principles.
Show more
Total value of the procurement (excluding VAT): EUR 120 000 💰
Description
Description of the procurement:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and nortel call...”
Description of the procurement
Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and nortel call recording for retention of historical recordings. The CS1K supports approximately 3 400 devices across the civic offices and WAN sites.
It should be noted that while DCC does not consider that this tender will be at EU level expenditure it is voluntarily advertising at this level for transparency and in support of procurement principles.
Show more Award criteria
Quality criterion (name): Quality of expertise
Quality criterion (weighting): 2000
Quality criterion (name): Quality of proposed processes
Quality criterion (name): Value added services
Quality criterion (weighting): 1000
Cost criterion (name): Annual cost
Cost criterion (weighting): 4000
Cost criterion (name): Daily rate
Cost criterion (weighting): 1000
Information about options
Options ✅
Description of options: 1-year plus option of three such extensions.
Procedure Administrative information
Previous publication concerning this procedure: 2019/S 175-426474
Award of contract
1️⃣
Contract Number: 1
Title: Telephony Managed Service
Date of conclusion of the contract: 2020-01-01 📅
Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: Vodafone
National registration number: 326967
Postal address: Mountainview, Leopardstown
Postal town: Dublin
Postal code: Dublin 18
Country: Ireland 🇮🇪
Phone: +353 879370754📞
E-mail: shelah.mcmahon@vodafone.com📧
Region: Dublin🏙️
URL: http://www.vodafone.com🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 120 000 💰
Source: OJS 2020/S 022-047992 (2020-01-29)