Request for Tenders for Support and Maintenance of VoIP Telephony Software and Hardware

Courts Service

Tenders invited for the support and maintenance of Cisco Unified Communications Manager v11.5 VoIP telephony installation and associated network equipment. The services will include provision of helpdesk services, software licencing and support and network hardware support.

Deadline
The time limit for receipt of tenders was 2018-11-09. The procurement was published on 2018-09-28.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2018-09-28 Contract notice
2019-04-01 Contract award notice
Contract notice (2018-09-28)
Contracting authority
Name and addresses
Name: Courts Service
National registration number: N/a
Postal address: Phoenix House
Postal town: Dublin
Postal code: 15/24 Phoenix St. No
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: John O Neill
Phone: +353 18886374 ๐Ÿ“ž
E-mail: joneill@courts.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: www.courts.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/378 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=135893&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œRequest for Tenders for Support and Maintenance of VoIP Telephony Software and Hardwareโ€
Products/services: Telecommunications services ๐Ÿ“ฆ
Short description:
โ€œTenders invited for the support and maintenance of Cisco Unified Communications Manager v11.5 VoIP telephony installation and associated network equipment....โ€    Show more
Estimated value excluding VAT: EUR 300 000 ๐Ÿ’ฐ

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Additional products/services: Telecommunications equipment and supplies ๐Ÿ“ฆ
Additional products/services: Telephone equipment ๐Ÿ“ฆ
Additional products/services: Communications equipment ๐Ÿ“ฆ
Additional products/services: Maintenance services of telecommunications equipment ๐Ÿ“ฆ
Additional products/services: Telephone and data transmission services ๐Ÿ“ฆ
Additional products/services: IP telephone services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Dublin 7
Description of the procurement:
โ€œTenders invited for the support and maintenance of Cisco Unified Communications Manager v11.5 VoIP telephony installation and associated network equipment....โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 300 000 ๐Ÿ’ฐ
Duration
Start date: 2019-01-01 ๐Ÿ“…
End date: 2021-12-31 ๐Ÿ“…
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals:
โ€œContract may be extended at the sole discretion of the Contracting Authority for a period or periods of up to 12 (twelve) months, with a maximum of 2 (two)...โ€    Show more

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2018-11-09 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 10
Conditions for opening of tenders: 2018-11-12 14:30 ๐Ÿ“…
Conditions for opening of tenders (place): Courts Service, Phoenix House, 15/24 Phoenix St. North, Smithfield, Dublin 7

Complementary information
Information about electronic workflows
Electronic payment will be used
Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2018/S 190-429698 (2018-09-28)
Contract award notice (2019-04-01)
Contracting authority
Name and addresses
Postal address: Phoenix House, Phoenix St No
Postal code: 15/24

Object
Scope of the procurement
Total value of the procurement (excluding VAT): EUR 284 767 ๐Ÿ’ฐ
Description
Main site or place of performance: Dublin 7.
Award criteria
Quality criterion (name): Technical merit
Quality criterion (weighting): 45 %
Quality criterion (name): Transition and handover
Quality criterion (weighting): 5 %
Cost criterion (name): Cost of services
Cost criterion (weighting): 50 %

Procedure
Administrative information
Previous publication concerning this procedure: 2018/S 190-429698

Award of contract

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Date of conclusion of the contract: 2019-03-19 ๐Ÿ“…
Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
Name and address of the contractor
Name: Eircom Ltd
Postal address: Heuston South Quarter
Postal town: Dublin 8
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 284 767 ๐Ÿ’ฐ
Source: OJS 2019/S 068-160148 (2019-04-01)