Supply of ICT help desk and Support Staff from September 2016 to May 2019
Institute of Technology Carlow
The Computing Services Department are looking for a contractor to provide suitably qualified and experienced staff to provide a help desk service and other related duties. In addition The Computing Services Department are looking for the same contractor to provide a suitably qualified resource to provide a Technical Administration service to the Department. An existing contract to provide these services expires at the end of May 2016. 4 staff are currently employed under this contract. 3 have been employed for the full duration of the contract and 1 since September 2015.
DeadlineThe time limit for receipt of tenders was 2016-06-03. The procurement was published on 2016-05-04.
Who? What? Where?
Procurement history
| Date | Document |
|---|---|
| 2016-05-04 | Contract notice |
Contract notice (2016-05-04)
Object
Scope of the procurement
Title: Computer support services
Reference number: ITC-CSD-03052016-Helpdesk
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Computer support services 📦
Additional CPV: IT services: consulting, software development, Internet and support 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Institute of Technology Carlow
Postal address: Kilkenny Road
Postal town: Carlow
Contact
Internet address: http://www.itcarlow.ie 🌏
E-mail: bernie.tallon@itcarlow.ie 📧
Phone: +353 599175119 📞
Fax: +353 599175005 📠
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=98656&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2016-05-04 📅
Submission deadline: 2016-06-03 📅
Publication date: 2016-05-06 📅
Start date: 2016-09-01 📅
End date: 2019-05-31 📅
Identifiers
Notice number: 2016/S 088-154774
Refers to notice: 2016/S 057-096151
OJ-S issue: 88
Additional information
Attached as document.
Object
Scope of the procurement
Estimated total value: 400 000 EUR 💰
Short description:
Estimated value excluding VAT: 400 000 EUR 💰
Additional information: Attached as document.
Place of performance
Main site or place of performance: Carlow.
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
Contract performance conditions:
Procedure
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 3 months
Tender opening date: 2016-06-10 📅
Tender opening time: 12:00
Place: Institute of Technology Carlow, Kilkenny Road, Carlow, Ireland.
Additional information:
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Bernie Tallon
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/352 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=98656&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Procurements Officer
Postal address: Institute of Technology
Postal town: Carlow
Country: Ireland 🇮🇪
Source: OJS 2016/S 088-154774 (2016-05-04)
Object
Scope of the procurement
Title: Computer support services
Reference number: ITC-CSD-03052016-Helpdesk
Short description:
The Computing Services Department are looking for a contractor to provide suitably qualified and experienced staff to provide a help desk service and other related duties. In addition The Computing Services Department are looking for the same contractor to provide a suitably qualified resource to provide a Technical Administration service to the Department. An existing contract to provide these services expires at the end of May 2016. 4 staff are currently employed under this contract. 3 have been employed for the full duration of the contract and 1 since September 2015.
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Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Computer support services 📦
Additional CPV: IT services: consulting, software development, Internet and support 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Institute of Technology Carlow
Postal address: Kilkenny Road
Postal town: Carlow
Contact
Internet address: http://www.itcarlow.ie 🌏
E-mail: bernie.tallon@itcarlow.ie 📧
Phone: +353 599175119 📞
Fax: +353 599175005 📠
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=98656&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2016-05-04 📅
Submission deadline: 2016-06-03 📅
Publication date: 2016-05-06 📅
Start date: 2016-09-01 📅
End date: 2019-05-31 📅
Identifiers
Notice number: 2016/S 088-154774
Refers to notice: 2016/S 057-096151
OJ-S issue: 88
Additional information
Attached as document.
Object
Scope of the procurement
Estimated total value: 400 000 EUR 💰
Short description:
The Institute of Technology Carlow (IT Carlow) is a Higher Education Institute that offers courses at HETAC level 6-10 to approximately 7 000 students. The Institute has campus locations at Kilkenny Road, Carlow, Summerhill Road, Wexford and Rathnew, Co. Wicklow. The Computing Service Department is responsible for the development and upkeep of the Institutes ICT infrastructure, comprising a 3 000 node Cisco network, within excess of 1 800 PC's connected. Computing Services also manage the Institutes comprehensive media facilities, incorporating both radio and TV studios as well as a high-performance media production lab. The Computing Services Centre is located in the Carlow Campus, on the 2
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Additional information: Attached as document.
Place of performance
Main site or place of performance: Carlow.
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
Qualification Questionnaire and Declaration of Bonafides are all contained in main tender document.
Contract execution
Contract performance conditions:
The contract will be subject to ongoing review, carried out by The Institute of Technology Carlow management. The Institute of Technology Carlow unconditionally reserves the right at any time to terminate without penalty any contract awarded on foot of this RFT by giving 30 days written notice should service levels required not be adhered to.
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Procedure
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 3 months
Tender opening date: 2016-06-10 📅
Tender opening time: 12:00
Place: Institute of Technology Carlow, Kilkenny Road, Carlow, Ireland.
Additional information:
Vice President for Corporate Affairs (or his nominee);
Procurements Officer (or her nominee);
IT Manager.
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Bernie Tallon
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/352 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=98656&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Procurements Officer
Postal address: Institute of Technology
Postal town: Carlow
Country: Ireland 🇮🇪
Source: OJS 2016/S 088-154774 (2016-05-04)
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