Supply of ICT help desk and Support Staff from September 2016 to May 2019

Institute of Technology Carlow

The Computing Services Department are looking for a contractor to provide suitably qualified and experienced staff to provide a help desk service and other related duties. In addition The Computing Services Department are looking for the same contractor to provide a suitably qualified resource to provide a Technical Administration service to the Department. An existing contract to provide these services expires at the end of May 2016. 4 staff are currently employed under this contract. 3 have been employed for the full duration of the contract and 1 since September 2015.

Deadline

The time limit for receipt of tenders was 2016-06-03. The procurement was published on 2016-05-04.

Who? What? Where?
Procurement history
Date Document
2016-05-04 Contract notice
Contract notice (2016-05-04)
Object
Scope of the procurement
Title: Computer support services
Reference number: ITC-CSD-03052016-Helpdesk
Short description:
โ€œThe Computing Services Department are looking for a contractor to provide suitably qualified and experienced staff to provide a help desk service and other...โ€    Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Computer support services ๐Ÿ“ฆ
Additional CPV: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: Institute of Technology Carlow
Postal address: Kilkenny Road
Postal town: Carlow
Contact
Internet address: http://www.itcarlow.ie ๐ŸŒ
E-mail: bernie.tallon@itcarlow.ie ๐Ÿ“ง
Phone: +353 599175119 ๐Ÿ“ž
Fax: +353 599175005 ๐Ÿ“ 
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=98656&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2016-05-04 ๐Ÿ“…
Submission deadline: 2016-06-03 ๐Ÿ“…
Publication date: 2016-05-06 ๐Ÿ“…
Start date: 2016-09-01 ๐Ÿ“…
End date: 2019-05-31 ๐Ÿ“…
Identifiers
Notice number: 2016/S 088-154774
Refers to notice: 2016/S 057-096151
OJ-S issue: 88
Additional information

โ€œAttached as document.โ€

Object
Scope of the procurement
Estimated total value: 400 000 EUR ๐Ÿ’ฐ
Short description:
โ€œThe Institute of Technology Carlow (IT Carlow) is a Higher Education Institute that offers courses at HETAC level 6-10 to approximately 7 000 students. The...โ€    Show more
Estimated value excluding VAT: 400 000 EUR ๐Ÿ’ฐ
Additional information:
โ€œAttached as document.โ€
Place of performance
Main site or place of performance:
โ€œCarlow.โ€

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
โ€œQualification Questionnaire and Declaration of Bonafides are all contained in main tender document.โ€
Contract execution
Contract performance conditions:
โ€œThe contract will be subject to ongoing review, carried out by The Institute of Technology Carlow management. The Institute of Technology Carlow...โ€    Show more

Procedure
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 3 months
Tender opening date: 2016-06-10 ๐Ÿ“…
Tender opening time: 12:00
Place: Institute of Technology Carlow, Kilkenny Road, Carlow, Ireland.
Additional information:
โ€œVice President for Corporate Affairs (or his nominee);โ€

โ€œProcurements Officer (or her nominee);โ€
Show more (1)
โ€œIT Manager.โ€

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Bernie Tallon
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/352 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=98656&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: Procurements Officer
Postal address: Institute of Technology
Postal town: Carlow
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2016/S 088-154774 (2016-05-04)