Provision of Web Content Management Platform and Intranet Solution
Office of the Ombudsman
The Office is undertaking a number of new initiatives in order to enhance its
services to citizens and to public bodies. One of these undertakings is to provide
a customer-centric, device agnostic content platform driven and influenced by
the needs and behaviours of an increasingly digital savvy customer base. The
Office is committed to pursuing an agenda of eGovernment, within which the
Content Management System will play an important role.
The Office wishes to provide a Content Management Platform which will ensure
that the provision and the maintenance of websites can be performed on a
standard platform. The current sites have a high level of interaction with the
public and traffic is expected to grow further as we develop new initiatives.
Additionally, the devices used to access our websites have also changed in line
with modern Internet browsing practices.
The Office will use its websites as a gateway to the organisation, providing a
single point of access for various stakeholder groups who are seamlessly
directed to information and functionality associated with their specific needs. The
primary or home page of a site will continue to act as a broadcast and general
information page. Users may be directed to a sub-site or portal area depending
on the stakeholder group to which they belong and their specific needs in
interacting with the Office.
This RFT is for the provision of a Web Content Management System (WCMS) to
manage and publish content to websites, intranet and future portal based
systems.
The time limit for receipt of tenders was 2016-03-16. The procurement was published on 2016-02-05.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Internet development services › Internet or intranet server application development services
- • Internet development services › Internet or intranet client application development services
- • Provider services › Application service providers
- • Provider services › Web search engine providers
- • Provider services › World wide web (www) site design services
| Date | Document |
|---|---|
| 2016-02-05 | Contract notice |
| 2016-05-19 | Contract award notice |
Object
Scope of the procurement
Title: Internet development services
Quantity or scope:
“The following are the high level requirements of the services that may be required over the duration of this contract:i. Web Content Management System...”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Internet development services 📦
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Office of the Ombudsman
Postal address: 18 Lower Leeson Street
Postal code: 2
Postal town: Dublin
Contact
E-mail: liam.duffy@ombudsman.gov.ie 📧
Phone: +353 16395730 📞
Fax: +353 16395674 📠
Reference
Dates
Date dispatched: 2016-02-05 📅
Submission deadline: 2016-03-16 📅
Publication date: 2016-02-09 📅
Identifiers
Notice number: 2016/S 027-043798
OJ-S issue: 27
Object
Scope of the procurement
Short description:
“The Office is undertaking a number of new initiatives in order to enhance its”
“services to citizens and to public bodies. One of these undertakings is to provide”
Show more (20)
“a customer-centric, device agnostic content platform driven and influenced by”
“the needs and behaviours of an increasingly digital savvy customer base. The”
“Office is committed to pursuing an agenda of eGovernment, within which the”
“Content Management System will play an important role.”
“The Office wishes to provide a Content Management Platform which will ensure”
“that the provision and the maintenance of websites can be performed on a”
“standard platform. The current sites have a high level of interaction with the”
“public and traffic is expected to grow further as we develop new initiatives.”
“Additionally, the devices used to access our websites have also changed in line”
“with modern Internet browsing practices.”
“The Office will use its websites as a gateway to the organisation, providing a”
“single point of access for various stakeholder groups who are seamlessly”
“directed to information and functionality associated with their specific needs. The”
“primary or home page of a site will continue to act as a broadcast and general”
“information page. Users may be directed to a sub-site or portal area depending”
“on the stakeholder group to which they belong and their specific needs in”
“interacting with the Office.”
“This RFT is for the provision of a Web Content Management System (WCMS) to”
“manage and publish content to websites, intranet and future portal based”
“systems.”
“The following are the high level requirements of the services that may be required over the duration of this contract:”
“i. Web Content Management System Solution.”
Show more (7)
“ii. Intranet Solution.”
“iii. Re-design of existing websites.”
“iv. Migration of existing websites and / or content to new solution.”
“v. Design and development of portal solutions for capture of data to business systems.”
“vi. Training of key content publishers and ICT Staff for technical support and system administration.”
“vii. Maintenance and Support (3 Years).”
“viii. Delivery of upgrades & enhancements over the life of the contract.”
Maximum number of possible renewals: 2
Time frame for subsequent contracts: 36 months
Place of performance
Main site or place of performance:
“18 Lower Leeson Street.”
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“See attached RFT.”
Economic and financial standing:
“See attached RFT.”
Technical and professional ability:
“See attached RFT.”
Contract execution
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“See attached RFT.”
Other particular conditions:
“See attached RFT.”
Names and professional qualifications of the staff ✅
Procedure
Tender validity period: 012 months
Tender opening date: 2016-03-21 📅
Place of opening (organisation): Liam Duffy
Information about authorised persons and opening procedure:
“Eoin Keaveny.”
Languages
Language: English 🗣️
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Liam Duffy
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/464 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=96295&B=ETENDERS_SIMPLE 🌏
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=96295&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Start date: 2016-05-02 📅
End date: 2019-04-30 📅
Source: OJS 2016/S 027-043798 (2016-02-05)
Object
Scope of the procurement
Reference number: 102795
Short description:
“Web Content Management System.”
Total value of the procurement: 110 000 EUR 💰
Notice metadata
Document type: Contract award notice
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Type of bid: Not applicable
Contracting authority
Contact
Internet address: http://www.ombudsman.ie 🌏
Reference
Dates
Date dispatched: 2016-05-19 📅
Publication date: 2016-05-24 📅
Identifiers
Notice number: 2016/S 098-175210
Refers to notice: 2016/S 027-043798
OJ-S issue: 98
Procedure
Award criteria
Quality criterion (name): Technical solution and fit
Quality criterion (weighting): .15
Quality criterion (name): Method statement
Quality criterion (weighting): .35
Quality criterion (name): Quality of proposed support and maintenance
Quality criterion (weighting): .05
Quality criterion (name): Quality of proposed licensing model
Quality criterion (weighting): .1
Quality criterion (name): Track record
Cost criterion: Ultimate cost
Cost weighting: .25
Award of contract
Date of contract conclusion: 2016-05-13 📅
Complementary information
Review body
Name: Office of the Ombudsman
Postal address: 18 Lower Leeson Street
Postal town: Dublin
Postal code: 2
Country: Ireland 🇮🇪
Source: OJS 2016/S 098-175210 (2016-05-19)