Request for Tenders for the Provision of ICT Support Services
The Digital Hub Development Agency
The DHDA require a service provider for all of its ICT support needs including, but not limited to, the management of the Campus Network, Service Management, Desktop support, management and maintenance of IT equipment. The service provider may be required to provide relevant IT Consultancy advice or project management services to the DHDA. This may include reviewing the current IT strategy and working with the DHDA to provide recommendations for associated implementation. The DHDA also require the service provider to procure IT equipment and related items as and when required. An outline of the Digital Hub ICT requirements is listed within the Request For Tender document.
DHDA anticipates that the service provider will need to provide on-site support technician /engineer, reporting to the DHDA IT Services Contract Manger, providing desktop network support, service management and maintenance of IT equipment and management of the Digital Hub Campus network in accordance with DHDA IT Policies. The DHDA may also require the service provider to provide technical assistance in project work to the DHDA IT Services Contract Manger as and when required during the contract period. Cover should be provided for sickness and holidays.
DHDA requires that the personnel providing the ICT Support to DHDA is professional and demonstrates good business acumen. The service provider will be a representative of the DHDA, therefore suitable attire and manner must be adopted by the successful candidate and maintained throughout the contract period.
The time limit for receipt of tenders was 2014-05-26. The procurement was published on 2014-04-15.
Who? What?- • IT services: consulting, software development, Internet and support
- • Office and computing machinery, equipment and supplies except furniture and software packages
- • Software package and information systems
| Date | Document |
|---|---|
| 2014-04-15 | Contract notice |
Object
Scope of the procurement
Title: Office and computing machinery, equipment and supplies except furniture and software packages
Quantity or scope: 320 000
Total value of the procurement: 320 000 💰
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Office and computing machinery, equipment and supplies except furniture and software packages 📦
Procedure
Procedure type: Open procedure
Type of bid: Submission for one lot only
Award criteria
Lowest price
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Regional or local Agency/Office
Awarding authority name: The Digital Hub Development Agency
Postal address: The Digital Exchange, Crane Street, The Digital Hub
Postal code: 8
Postal town: Dublin
Contact
Internet address: http://www.thedigitalhub.com 🌏
E-mail: cpadden@thedigitalhub.com 📧
Phone: +353 14806200 📞
Reference
Dates
Date dispatched: 2014-04-15 📅
Submission deadline: 2014-05-26 📅
Publication date: 2014-04-19 📅
Identifiers
Notice number: 2014/S 078-136798
OJ-S issue: 78
Additional information
Object
Scope of the procurement
Short description:
Title of the lot: Request for Tenders for the Provision of ICT Support Services
Duration: 48 months
Place of performance
Main site or place of performance: Digital Hub Development Agency
Procedure
Languages
Language: English 🗣️
Contracting authority
Contact
Contact point: Cathy McPadden
Source: OJS 2014/S 078-136798 (2014-04-15)