13062 - SMS & IVR Managed Service
Raidio Teilifis Eireann ( RTÉ )
RTÉ Digital operates and manages telecoms-related interactive services on behalf of RTÉ and is now seeking to select 1 or more preferred service providers for the provision of high volume SMS and/or IVR services, across a variety of media platforms, with key emphasis on TV and Radio.
DeadlineThe time limit for receipt of tenders was 2013-11-18. The procurement was published on 2013-10-07.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Data equipment › Data and voice media
- • Mobile-telephone services › Enhanced Messaging Service (EMS) services
- • Mobile-telephone services › Multimedia Message Service (MMS) services
- • Mobile-telephone services › Short Message Service (SMS) services
- • Dublin
Procurement history
| Date | Document |
|---|---|
| 2013-10-07 | Contract notice |
| 2015-01-07 | Contract award notice |
Contract notice (2013-10-07)
Object
Scope of the procurement
Title: Data and voice media
Total value of the procurement: 500 000 💰
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Data and voice media 📦
Procedure
Procedure type: Open procedure
Type of bid: Submission for one or more lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Raidio Teilifis Eireann ( RTÉ )
Postal address: Donnybrook
Postal code: 4
Postal town: Dublin
Contact
Internet address: http://www.rte.ie 🌏
E-mail: colette.orourke@rte.ie 📧
Phone: +353 12082820 📞
Reference
Dates
Date dispatched: 2013-10-07 📅
Submission deadline: 2013-11-18 📅
Publication date: 2013-10-10 📅
Identifiers
Notice number: 2013/S 197-340772
OJ-S issue: 197
Additional information
Object
Scope of the procurement
Short description:
Lot number: 1
Title of the lot: SMS Services
Short description:
Lot number: 2
Title of the lot: IVR Services
Lot number: 3
Title of the lot: Special/Innovative/Other/Project Services
Short description:
Variants will be accepted ✅
Duration: 24 months
Place of performance
Main site or place of performance: Dublin
Procedure
Duration of the framework agreement in years: 2
Tender validity period: 90 days
Languages
Language: English 🗣️
Contracting authority
Contact
Contact point: Colette O'Rourke
Complementary information
Review body
Name: The Court Services
Postal address: 175-24 Phoenix Street, Smithfield
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Source: OJS 2013/S 197-340772 (2013-10-07)
Object
Scope of the procurement
Title: Data and voice media
Total value of the procurement: 500 000 💰
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Data and voice media 📦
Procedure
Procedure type: Open procedure
Type of bid: Submission for one or more lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Raidio Teilifis Eireann ( RTÉ )
Postal address: Donnybrook
Postal code: 4
Postal town: Dublin
Contact
Internet address: http://www.rte.ie 🌏
E-mail: colette.orourke@rte.ie 📧
Phone: +353 12082820 📞
Reference
Dates
Date dispatched: 2013-10-07 📅
Submission deadline: 2013-11-18 📅
Publication date: 2013-10-10 📅
Identifiers
Notice number: 2013/S 197-340772
OJ-S issue: 197
Additional information
To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site: https://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=70808&B=ETENDERS_SIMPLE
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Object
Scope of the procurement
Short description:
RTÉ Digital operates and manages telecoms-related interactive services on behalf of RTÉ and is now seeking to select 1 or more preferred service providers for the provision of high volume SMS and/or IVR services, across a variety of media platforms, with key emphasis on TV and Radio.
Show more
Title of the lot: SMS Services
Short description:
Two companies will be chosen to provide the services for each Lot. One company will be the Primary Service Provider and the second company will be the Secondary Service Provider as dictated by the outcome of the Tender Evaluation Process for each Lot.
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Title of the lot: IVR Services
Lot number: 3
Title of the lot: Special/Innovative/Other/Project Services
Short description:
Up to four companies will be chosen to provide the Special/Innovative/Other/Project services. For Special/Innovative/Other/Project services activities RTÉ will request a proposal from the four companies as a mini-tender. These mini-tenders will have a very short turn around (typically a couple of days). RTÉ will evaluate the submissions using the framework Award Criteria and award this activity to the preferred supplier form the mini-tender.
Show more
Duration: 24 months
Place of performance
Main site or place of performance: Dublin
Procedure
Duration of the framework agreement in years: 2
Tender validity period: 90 days
Languages
Language: English 🗣️
Contracting authority
Contact
Contact point: Colette O'Rourke
Complementary information
Review body
Name: The Court Services
Postal address: 175-24 Phoenix Street, Smithfield
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Source: OJS 2013/S 197-340772 (2013-10-07)
Contract award notice (2015-01-07)
Object
Scope of the procurement
Total value of the procurement: 500 000 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Awarding authority name: Raidio Teilifis Eireann (RTÉ)
Postal code: 7
Reference
Dates
Date dispatched: 2015-01-07 📅
Publication date: 2015-01-09 📅
Identifiers
Notice number: 2015/S 006-006870
Refers to notice: 2013/S 197-340772
OJ-S issue: 6
Object
Place of performance
Main site or place of performance: Dublin.
Procedure
Award criteria
Criterion: 1. Commercial terms (25)
2. Campaign management and support (25)
3. Technical architecture (20)
4. Account management (10)
5. Company experience and background (10)
6. NPD and innovation (10)
Award of contract
1️⃣
Date of contract conclusion: 2015-01-07 📅
Name: Oxygen8 Communications Ireland Ltd
Postal address: 4th Floor, Malt House North, Grand Canal Quay
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: david.walton@oxygen8.com 📧
Internet address: http://www.oxygen8.ie 🌏
2️⃣
Name: Phonovation Ltd
Postal address: 8 Calrinda Park North, Co. Dublin
Postal town: Dun Laoghaire
E-mail: paddy@phonovation.com 📧
Internet address: http://phonovation.com/ 🌏
3️⃣
4️⃣
5️⃣
Postal address: 4th Floor, Malt House North
Postal code: Grand Canal Quay
6️⃣
Complementary information
Review body
Name: The Courts Services
Postal address: Phoenix Street, Smithfield
Source: OJS 2015/S 006-006870 (2015-01-07)
Object
Scope of the procurement
Total value of the procurement: 500 000 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Awarding authority name: Raidio Teilifis Eireann (RTÉ)
Postal code: 7
Reference
Dates
Date dispatched: 2015-01-07 📅
Publication date: 2015-01-09 📅
Identifiers
Notice number: 2015/S 006-006870
Refers to notice: 2013/S 197-340772
OJ-S issue: 6
Object
Place of performance
Main site or place of performance: Dublin.
Procedure
Award criteria
Criterion: 1. Commercial terms (25)
2. Campaign management and support (25)
3. Technical architecture (20)
4. Account management (10)
5. Company experience and background (10)
6. NPD and innovation (10)
Award of contract
1️⃣
Date of contract conclusion: 2015-01-07 📅
Name: Oxygen8 Communications Ireland Ltd
Postal address: 4th Floor, Malt House North, Grand Canal Quay
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: david.walton@oxygen8.com 📧
Internet address: http://www.oxygen8.ie 🌏
2️⃣
Name: Phonovation Ltd
Postal address: 8 Calrinda Park North, Co. Dublin
Postal town: Dun Laoghaire
E-mail: paddy@phonovation.com 📧
Internet address: http://phonovation.com/ 🌏
3️⃣
4️⃣
5️⃣
Postal address: 4th Floor, Malt House North
Postal code: Grand Canal Quay
6️⃣
Complementary information
Review body
Name: The Courts Services
Postal address: Phoenix Street, Smithfield
Source: OJS 2015/S 006-006870 (2015-01-07)
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