RFP 1212 - PQQ – Integrated telecommunications platform solution

Irish Bank Resolution Corporation Limited

IBRC wishes to replace its existing disparate telephony and communications services with an integrated communications platform that provides for high quality, full feature, low capital renewal costs, lower operating costs and low call costs. In doing so, we wish to rationalise the technology footprint within IBRC by making use of our internal IP network and dispensing with the need for a separate telephone PBX. Features such as telephone conferencing, call recording, call groups etc. must be an integrated part of this new system so that from a telephony system perspective it is a complete, integrated and self-contained. This system must be linked through to a full call management system whereby all inbound and outbound calls are handled at low call rates. IBRC wishes to take advantage of the latest technology developments in hosted PBX telephony and related services which best support our requirements to lower on-going costs, remove all hardware etc. from IBRC premises.
As part of this solution the successful tenderer must provide and maintain services associated with the provision of an integrated communications platform for the all IBRC offices on both the island of Ireland and the United Kingdom.

Deadline

The time limit for receipt of tenders was 2013-01-21. The procurement was published on 2012-12-20.

Who? What?
Procurement history
Date Document
2012-12-20 Contract notice
2013-02-25 Additional information
Contract notice (2012-12-20)
Object
Scope of the procurement
Title: Networks
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Networks 📦

Procedure
Procedure type: Competitive dialogue
Type of bid: Submission for all lots
Award criteria
Lowest price

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Other
Awarding authority name: Irish Bank Resolution Corporation Limited
Postal address: Stephen Court, 18/21 St. Stephen's Green
Postal town: Dublin
Contact
E-mail: davidmcdonough@ibrc.ie 📧
Phone: +353 16191783 📞

Reference
Dates
Date dispatched: 2012-12-20 📅
Submission deadline: 2013-01-21 📅
Publication date: 2012-12-27 📅
Identifiers
Notice number: 2012/S 248-410923
OJ-S issue: 248
Additional information
To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site: https://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=61163&B=ETENDERS_SIMPLE
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Object
Scope of the procurement
Short description:
IBRC wishes to replace its existing disparate telephony and communications services with an integrated communications platform that provides for high quality, full feature, low capital renewal costs, lower operating costs and low call costs. In doing so, we wish to rationalise the technology footprint within IBRC by making use of our internal IP network and dispensing with the need for a separate telephone PBX. Features such as telephone conferencing, call recording, call groups etc. must be an integrated part of this new system so that from a telephony system perspective it is a complete, integrated and self-contained. This system must be linked through to a full call management system whereby all inbound and outbound calls are handled at low call rates. IBRC wishes to take advantage of the latest technology developments in hosted PBX telephony and related services which best support our requirements to lower on-going costs, remove all hardware etc. from IBRC premises.
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As part of this solution the successful tenderer must provide and maintain services associated with the provision of an integrated communications platform for the all IBRC offices on both the island of Ireland and the United Kingdom.
Variants will be accepted ✅
Duration: 36 months

Procedure
Languages
Language: English 🗣️

Contracting authority
Identity
Other type of contracting authority: Other
Contact
Contact point: David McDonough

Complementary information
Review body
Name: High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2012/S 248-410923 (2012-12-20)
Additional information (2013-02-25)
Object
Notice metadata
Document type: Additional information
Nature of contract: Supplies

Reference
Dates
Date dispatched: 2013-02-25 📅
Publication date: 2013-02-27 📅
Identifiers
Notice number: 2013/S 041-064776
Refers to notice: 2012/S 248-410923
OJ-S issue: 41
Source: OJS 2013/S 041-064776 (2013-02-25)
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