Destination Interpretation Planning and Design

Fáilte Ireland-National Tourism Development Authority

Nationally, one of Fáilte Ireland’s five strategic priorities is Destination Development. Having examined where most of Ireland’s visitors stay and where there is a corresponding high level of product and service offering, Fáilte Ireland has prioritised work in a number of key destinations. The vision is to successfully initiate and implement a Destination Development Strategy in each of these areas to positively impact on the growth and sustainability of all businesses and communities through increased visitor numbers, tourism revenue and jobs.
Some destinations and individual tourist sites or experiences have benefitted from capital investment from Fáilte Ireland (and others) into the tangible infrastructure of their tourist experience, to the extent that they now have new state-of-the art physical tourist facilities around which to build their visitor experiences. However, the physical facilities just make up part of the visitor experience, with the intangible elements around the story that’s being told in each location making up the other part. It is important therefore to equally invest into this side of the visitors’ experience, to ensure that it matches the promise and investment already made on the capital side. This can only be done through planning, developing and implementing clear interpretative plans for the destinations, business groupings and/or project sites.
With this in mind, Fáilte Ireland would like to put into place a framework of suppliers within the broad area of.
Lot 1 - Visitor Interpretation Planning.
Vendors will be required to produce a detailed, prioritised and costed Interpretative Plan for a destination, business grouping or site, which identifies its over-arching interpretative theme, stories and content, together with key audience segments, as well as a series of recommendations to bring these to life, which are ready for implementation by interpretative designers, content and script-writers and suppliers of interpretative media and materials.
Lot 2 – Visitor Interpretation Design.
Vendors will be required to conceptualise the themes and recommendations in an Interpretative Plan (to be provided by Failte Ireland) through suggested layout, design, visual presentation, script and content-writing and media for bringing the themes and recommendations of the plan to life for a range of identified audience segments.
NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=389332.

Deadline

The time limit for receipt of tenders was 2012-03-26. The procurement was published on 2012-02-28.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who?

• Fáilte Ireland-National Tourism Development Authority

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2012-02-28	Contract notice
2012-08-24	Contract award notice

Contract notice (2012-02-28)
Object
Scope of the procurement
Title: business and management consultancy and related services
Quantity or scope:
“This is a multi party framework agreeement for a period of 3 years.It is envisaged that the top 5 (but not restricted to) scoring tenderers under each lot...”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Business and management consultancy and related services 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for one or more lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Fáilte Ireland-National Tourism Development Authority
Postal address: 88-95 Amiens Street,
Postal code: 1
Postal town: Dublin
Contact
Internet address: http://www.failteireland.ie 🌏
E-mail: procurement@failteireland.ie 📧
Phone: +353 18847888 📞
Fax: +353 18556821 📠

Reference
Dates
Date dispatched: 2012-02-28 📅
Submission deadline: 2012-03-26 📅
Publication date: 2012-03-01 📅
Identifiers
Notice number: 2012/S 42-068761
Refers to notice: 2011/S 113-187013
OJ-S issue: 42
Additional information

“1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”

Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties.

2) This is the sole call for competition for this service.

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.

4) Establishment of the framework will be subject to the approval of the competent authorities.

5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.

6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return Fully Completed questionnaires in order to avoid the risk of elimination from the competition at the application stage.

(ET Ref:389332).

Source: OJS 2012/S 042-068761 (2012-02-28)

Contract award notice (2012-08-24)
Object
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal town: Dublin 1

Reference
Dates
Date dispatched: 2012-08-24 📅
Publication date: 2012-08-29 📅
Identifiers
Notice number: 2012/S 165-273521
Refers to notice: 2012/S 42-068761
OJ-S issue: 165
Additional information

“Please note that this is a Contract Award Notice and not a call for competition. (ET Ref:491813).”
Source: OJS 2012/S 165-273521 (2012-08-24)

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