Provision of Web Conferencing Service

Electricity Supply Board

Electricity Supply Board (ESB) wishes to put in place a contract for the supply, commissioning, training and support of a Web Conferencing service that incorporates standard web conferencing features such as file sharing, application sharing and voice conferencing.

Deadline

The time limit for receipt of tenders was 2011-11-25. The procurement was published on 2011-10-26.

Who?

• Electricity Supply Board

What?

• Telecommunication services except telephone and data transmission services › Teleconferencing services

Where?

• Dublin

Procurement history

Date	Document
2011-10-26	Contract notice

Contract notice (2011-10-26)
Object
Scope of the procurement
Title: teleconferencing services
Quantity or scope:

Electricity Supply Board (ESB) wishes to put in place a contract for the supply, commissioning, training and support of a Web Conferencing service that incorporates standard features such as file sharing, application sharing, voice conferencing, recording and playback of meeting, online chat, and video sharing.The web conferencing and audio conferencing components should be accessible from ESB and non-ESB locations in Ireland and worldwide. The scope of the proposed service offering should include all aspects of the service (e.g. the service should include all aspects of system initialisation, commissioning, ongoing 24 x 7 support during the lifetime of the contract, ongoing training and “on-boarding” of new hosts during the lifetime of the contract.The proposed service must be Citrix compliant and must support VOIP. Ideally the service should be compatible with Tandberg and Polycom video conferencing technology currently in use in ESB.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Teleconferencing services 📦

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Electricity Supply Board
Postal address: 27 Lower Fitzwilliam Street
Postal town: Dublin 2
Contact
Internet address: http://www.esb.ie 🌏
E-mail: ssprocurement@esb.ie 📧
Phone: +353 17027390 📞
Fax: +353 16384797 📠

Reference
Dates
Date dispatched: 2011-10-26 📅
Submission deadline: 2011-11-25 📅
Publication date: 2011-10-28 📅
Identifiers
Notice number: 2011/S 208-339242
OJ-S issue: 208

Object
Scope of the procurement
Service category: 5
Short description:

Quantity or scope:

The web conferencing and audio conferencing components should be accessible from ESB and non-ESB locations in Ireland and worldwide. The scope of the proposed service offering should include all aspects of the service (e.g. the service should include all aspects of system initialisation, commissioning, ongoing 24 x 7 support during the lifetime of the contract, ongoing training and “on-boarding” of new hosts during the lifetime of the contract.

The proposed service must be Citrix compliant and must support VOIP. Ideally the service should be compatible with Tandberg and Polycom video conferencing technology currently in use in ESB.

Description of options:

ESB reserves the right to renew the contract for up to 2 additional periods of up to 12 months each.

Number of possible renewals: 2
Time frame for subsequent contracts: 12 months
Duration: 12 months
Reference number: SS/CON/1505
Place of performance
Main site or place of performance: Dublin.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:

Candidates should provide the following information to ESB via email:

1. Candidate's Name & Address;

2. Full contact details (phone, fax, email) of the representative handling this expression of interest;

3. A brief profile of the Candidate's organisation (date of establishment, overall structure, number of employees per function/location and principal activities in terms of both services & products);

4. Where a candidate intends to engage with other suppliers for delivery and/or implementation of the service, the candidate should submit a similar company profile for each of these suppliers together with details of previous experience of having worked in conjunction with these suppliers;

5. Details of quality assurance systems and company accreditations;

6. Details of the Candidate's Health & Safety Policy (Safety Statement if available).

Economic and financial standing:

Candidates should provide the following information to ESB via email:

1. Current Bankers Reference;

2. Evidence of overall turnover and profitability for the last 3 years (audited accounts or statement from Vendor's auditor);

3. Evidence of Insurances (Minimum levels anticipated: Employer's Liability €13m, Public Liability 2 500 000 EUR).

Technical and professional ability:

Candidates should provide the following information to ESB via email:

1. A brief summary of the Candidate's experience of supplying, commissioning, training and supporting Web Conferencing and Audio conferencing services including:

(a) length of time Candidate has been in the business of supplying and commissioning these services;

(b) length of time Candidate has been in the business of supporting Web and Audio Conferencing services;

(c) indicate if the Candidate is a Web or Audio Conferencing product owner, product reseller or an implementation service provider of these services;

(d) indicate the range of Web and Audio Conferencing services supported by the Candidate.

2. Details of 3 recent, relevant examples of projects undertaken for Web and Audio Conferencing services (with a similar scope as outlined in Section II.2.1). Candidate's should provide name of client, duration of contract, and name, email address & phone number of reference contact (unless otherwise stated ESB will assume that contact may be made with these references without further reference to the candidate).

3. In relation to one of the above reference companies, please provide:

(a) An outline of the scope of the commissioning, training and on-going support, identifying whether or not third party systems were implemented or third party providers were engaged to provide parts of this work.

Contract execution
Deposits and guarantees required: Will be stated in the Tender documents.
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: Will be stated in the Tender documents.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded: Will be stated in the Tender documents.

Procedure
Candidates have been selected ✅
Languages
Language: English 🗣️

Contracting authority
Contact
Contact point: Procurement, Shared Services
Brendan Kennedy

Complementary information
Review body
Name: Chief Registrar, The High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: www.courts.ie 🌏
Service from which information about the review procedure may be obtained
Name: Suppliers own legal advisor
Source: OJS 2011/S 208-339242 (2011-10-26)

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