The provision of Employee Assistance Services and Critical Incident Stress Management support on behalf of CIÉ and two of its operating companies; Bus Éireann and Iarnród Eireann for its workforce

Iarnrod Eireann-Irish Rail

This is a call to competition by IE on behalf of Córas Iompair Éireann and two of its operating companies; Bus Éireann and Iarnród Éireann, for the provision of employee assistance services for its workforce of approximately 8000 employees located throughout Ireland. The Employee Assistance Programme service is for the provision of a short-term, focused, confidential, counselling service for employees of CIE Group companies to help them resolve personal and/or work-related problems that may affect health, well-being, and performance at work in accordance with the further requirements below. It also involves the provision of Critical Incident Stress Management (CISM) support for Iarnród Éireann and, Bus Éireann in the event of a critical incident on the rail or bus network.

Deadline

The time limit for receipt of tenders was 2023-09-22. The procurement was published on 2023-08-23.

Who? What? Where?
Procurement history
Date Document
2023-08-23 Contract notice
Contract notice (2023-08-23)
Object
Scope of the procurement
Title: Counselling services
Short description:
This is a call to competition by IE on behalf of Córas Iompair Éireann and two of its operating companies; Bus Éireann and Iarnród Éireann, for the provision of employee assistance services for its workforce of approximately 8000 employees located throughout Ireland. The Employee Assistance Programme service is for the provision of a short-term, focused, confidential, counselling service for employees of CIE Group companies to help them resolve personal and/or work-related problems that may affect health, well-being, and performance at work in accordance with the further requirements below. It also involves the provision of Critical Incident Stress Management (CISM) support for Iarnród Éireann and, Bus Éireann in the event of a critical incident on the rail or bus network.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Counselling services 📦
Additional CPV: Crisis management services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Iarnród Eireann-Irish Rail
Postal address: Inchicore
Postal code: Dublin 8
Postal town: Dublin
Contact
Internet address: https://www.etenders.gov.ie 🌏
E-mail: lynda.archbold@irishrail.ie 📧
URL for documents: https://www.etenders.gov.ie 🌏

Reference
Dates
Date dispatched: 2023-08-23 📅
Submission deadline: 2023-09-22 📅
Publication date: 2023-08-28 📅
Identifiers
Notice number: 2023/S 164-516986
OJ-S issue: 164

Object
Scope of the procurement
Duration: 36 months
Description of renewals:
The Contract the subject of this competition is a contract for three(3) years with an option to extend by a further two (2) years on a year by year basis at CIE’s discretion

Legal, economic, financial and technical information
Conditions for participation
List and brief description of rules and criteria: See attached PQQ

Procedure
Legal basis: 32014L0025
Time of receipt of tenders: 18:00
Languages in which tenders or requests to participate may be submitted: English 🗣️

Contracting authority
Contact
Address of the buyer profile: https://www.etenders.gov.ie 🌏
Documents URL: https://www.etenders.gov.ie 🌏

Reference
Additional information
Estimated timing for further notices: 5 years

Complementary information
Review body
Name: The High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2023/S 164-516986 (2023-08-23)
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