Technical, Commercial, Financial and Procurement Advice for an agreement to operate, manage and maintain the Emergency Call Answering Service (ECAS)

Department of the Environment Climate and Communications

The Contracting Authority wishes to appoint external advisors to provide technical, commercial, financial and procurement advisory services in relation to the procurement, contracting and implementation of an Emergency Call Answering Service Operator. It is envisaged that the successful Tenderer will be required to advise and assist the Contracting Authority, to include for the purposes of this RFT: DECC and/or other personnel or entities that may be involved, as required. These Services include but are not necessarily limited to conducting a detailed analysis of requirements for Service (including but not limited to the design, procurement, installation, testing, commissioning, maintenance, support and operation of all hardware and software, interconnections with public networks and services and the Emergency Services, facilities and building infrastructure and the requirements of all relevant legislation and the impact this will have with regards to technical requirements of the ECAS), preparation of supporting documentation, consulting and liaising with key stakeholders including the Emergency Services, ComReg and telecommunications industry throughout the process, business continuity management, cyber security management, financial and commercial parameters and specification of management information reporting requirements. Full details can be found in the Request for Tender document.

Deadline

The time limit for receipt of tenders was 2023-09-12. The procurement was published on 2023-08-09.

Who? What? Where?
Procurement history
Date Document
2023-08-09 Contract notice
2023-08-21 Contract award notice
Contract notice (2023-08-09)
Object
Scope of the procurement
Title: Procurement consultancy services
Short description:
The Contracting Authority wishes to appoint external advisors to provide technical, commercial, financial and procurement advisory services in relation to the procurement, contracting and implementation of an Emergency Call Answering Service Operator. It is envisaged that the successful Tenderer will be required to advise and assist the Contracting Authority, to include for the purposes of this RFT: DECC and/or other personnel or entities that may be involved, as required. These Services include but are not necessarily limited to conducting a detailed analysis of requirements for Service (including but not limited to the design, procurement, installation, testing, commissioning, maintenance, support and operation of all hardware and software, interconnections with public networks and services and the Emergency Services, facilities and building infrastructure and the requirements of all relevant legislation and the impact this will have with regards to technical requirements of the ECAS), preparation of supporting documentation, consulting and liaising with key stakeholders including the Emergency Services, ComReg and telecommunications industry throughout the process, business continuity management, cyber security management, financial and commercial parameters and specification of management information reporting requirements. Full details can be found in the Request for Tender document.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Procurement consultancy services 📦
Additional CPV: Financial consultancy services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of the Environment Climate and Communications
Postal address: 29-31 Adelaide Road
Postal code: D02 X285
Postal town: Dublin
Contact
Internet address: https://www.etenders.gov.ie 🌏
E-mail: susan.fleming@decc.gov.ie 📧
URL for documents: https://www.etenders.gov.ie 🌏
URL for participation: https://www.etenders.gov.ie 🌏

Reference
Dates
Date dispatched: 2023-08-09 📅
Submission deadline: 2023-09-12 📅
Publication date: 2023-08-14 📅
Identifiers
Notice number: 2023/S 155-493727
OJ-S issue: 155

Object
Scope of the procurement
Estimated total value: 480 000 EUR 💰
Estimated value excluding VAT: 480 000 EUR 💰
Duration: 36 months
Description of renewals:
The Contracting Authority reserves the right to extend the Term for a period or periods of up to 6 months with a maximum of 2 such extensions on the same terms and conditions, subject to the Contracting Authority's obligations at law.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 17:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2023-09-13 📅
Tender opening time: 00:00

Contracting authority
Contact
Address of the buyer profile: https://www.etenders.gov.ie 🌏
Documents URL: https://www.etenders.gov.ie 🌏

Complementary information
Review body
Name: High Court of Ireland
Postal town: Dublin
Country: Ireland 🇮🇪
Information about review deadlines: Please consult your own legal advisors.
Source: OJS 2023/S 155-493727 (2023-08-09)
Contract award notice (2023-08-21)
Object
Scope of the procurement
Short description:
The Contracting Authority wishes to appoint external advisors to provide technical, commercial, financial and procurement advisory services in relation to the procurement, contracting and implementation of an Emergency Call Answering Service Operator. It is envisaged that the successful Tenderer will be required to advise and assist the Contracting Authority, to include for the purposes of this RFT: DECC and/or other personnel or entities that may be involved, as required. These Services include but are not necessarily limited to conducting a detailed analysis of requirements for Service, preparation of supporting documentation, consulting and liaising with key stakeholders including the Emergency Services, ComReg and telecommunications industry throughout the process, business continuity management, cyber security management, financial and commercial parameters and specification of management information reporting requirements. Full details can be found in the RFT document.
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Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Contact
E-mail: karen.bannon@decc.gov.ie 📧

Reference
Dates
Date dispatched: 2023-08-21 📅
Publication date: 2023-08-25 📅
Identifiers
Notice number: 2023/S 163-515351
Refers to notice: 2023/S 155-493727
OJ-S issue: 163

Procedure
Award criteria
Quality criterion (name): Price is not the only award criterion and all criteria are stated only in the procurement documents
Quality criterion (weighting): 0
Price (weighting): Price is not the only award

Contracting authority
Contact
Contact point: Karen Bannon

Complementary information
Review body
Name: High Court
Source: OJS 2023/S 163-515351 (2023-08-21)
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