Real-Time Customer Information (RTCI) project
Iarnrod Eireann-Irish Rail
The Real-Time Customer Information (RTCI) project is a foundational project for improving the provision of real time service information to IÉ customers and staff and is included in the CIS Strategy recommendations. The project will support the creation of real time data services utilizing onboard equipment, the latest data management tools and will include the delivery of occupancy information and real time train location information, improved arrival time calculations and a vastly more reliable IT infrastructure. The RTCI project supports the Traffic Management System project in becoming the ‘single source of truth’ for real time customer information.
DeadlineThe time limit for receipt of tenders was 2023-05-10. The procurement was published on 2023-04-11.
Who? What?- • Passenger information system › Real-time passenger information system
- • Sextants › Global navigation and positioning systems (GPS or equivalent)
Procurement history
| Date | Document |
|---|---|
| 2023-04-11 | Contract notice |
| 2023-04-28 | Additional information |
| 2023-06-23 | Additional information |
Contract notice (2023-04-11)
Object
Scope of the procurement
Title: Real-time passenger information system
Reference number: 8320
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Supplies
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Real-time passenger information system 📦
Additional CPV: Global navigation and positioning systems (GPS or equivalent) 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Iarnród Eireann-Irish Rail
Postal address: Connolly Station,
Postal code: Dublin
Postal town: Dublin
Contact
Internet address: http://www.irishrail.ie 🌏
E-mail: juliana.marinho@irishrail.ie 📧
Phone: +353 17030000 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=235786&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=235786&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2023-04-11 📅
Submission deadline: 2023-05-10 📅
Publication date: 2023-04-14 📅
Identifiers
Notice number: 2023/S 074-224219
OJ-S issue: 74
Object
Scope of the procurement
Estimated total value: 3 000 000 EUR 💰
Estimated value excluding VAT: 3 000 000 EUR 💰
Duration: 60 months
Description of renewals:
Description of options:
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
Technical and professional ability:
Contract execution
Contract performance conditions:
Procedure
Legal basis: 32014L0025
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Contracting authority
Identity
National registration number: IE 4812851 O
Contact
Contact point: Juliana Marinho
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/433 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=235786&B=ETENDERS_SIMPLE 🌏
Reference
Additional information
Estimated timing for further notices: 2030
Complementary information
Review body
Name: Central Office of the High Court
Postal address: Four Courts
Postal town: Dublin 7
Postal code: D07 N972
Country: Ireland 🇮🇪
Phone: +353 18886511 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Fax: +353 18886125 📠
Internet address: http://www.courts.ie 🌏
Service from which information about the review procedure may be obtained
Same as: Review body
Source: OJS 2023/S 074-224219 (2023-04-11)
Object
Scope of the procurement
Title: Real-time passenger information system
Reference number: 8320
Short description:
The Real-Time Customer Information (RTCI) project is a foundational project for improving the provision of real time service information to IÉ customers and staff and is included in the CIS Strategy recommendations. The project will support the creation of real time data services utilizing onboard equipment, the latest data management tools and will include the delivery of occupancy information and real time train location information, improved arrival time calculations and a vastly more reliable IT infrastructure. The RTCI project supports the Traffic Management System project in becoming the ‘single source of truth’ for real time customer information.
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Original language: English 🗣️
Document type: Contract notice
Nature of contract: Supplies
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Real-time passenger information system 📦
Additional CPV: Global navigation and positioning systems (GPS or equivalent) 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Iarnród Eireann-Irish Rail
Postal address: Connolly Station,
Postal code: Dublin
Postal town: Dublin
Contact
Internet address: http://www.irishrail.ie 🌏
E-mail: juliana.marinho@irishrail.ie 📧
Phone: +353 17030000 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=235786&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=235786&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2023-04-11 📅
Submission deadline: 2023-05-10 📅
Publication date: 2023-04-14 📅
Identifiers
Notice number: 2023/S 074-224219
OJ-S issue: 74
Object
Scope of the procurement
Estimated total value: 3 000 000 EUR 💰
Estimated value excluding VAT: 3 000 000 EUR 💰
Duration: 60 months
Description of renewals:
If no extension option is exercised, the contract will be re-advertised in 2028.
If the extension option is exercised, the contract will be re-advertised in 2030.
IÉ may, in its absolute discretion, without any obligation, decide to extend the term of this contract by up to 24 months from the initial 5 year term of this contract
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
For full details, please download a copy of the attached Pre-Qualification Questionnaire.
Economic and financial standing:
The economic and financial capacity of the entity must be established to the satisfaction of IE.
Applicants will be invited to complete a questionnaire (attached) which seeks company details; information on similar contracts undertaken with value, dates, locations and contact names for reference etc; applicants may be requested to provide supporting information such as balance sheets for the past three financial years.
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For full details, please download a copy of the attached Pre-Qualification Questionnaire.
The technical competence of the entity, its employees and processes must be established to the satisfaction of IE. Applicants will be invited to complete a questionnaire which seeks company details to establish the entity’s technical capacity.
For full details, please download a copy of the attached Pre-Qualification Questionnaire.
Contract performance conditions:
For full details, please download a copy of the attached Pre-Qualification Questionnaire.
Procedure
Legal basis: 32014L0025
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Contracting authority
Identity
National registration number: IE 4812851 O
Contact
Contact point: Juliana Marinho
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/433 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=235786&B=ETENDERS_SIMPLE 🌏
Reference
Additional information
Estimated timing for further notices: 2030
Complementary information
Review body
Name: Central Office of the High Court
Postal address: Four Courts
Postal town: Dublin 7
Postal code: D07 N972
Country: Ireland 🇮🇪
Phone: +353 18886511 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Fax: +353 18886125 📠
Internet address: http://www.courts.ie 🌏
Service from which information about the review procedure may be obtained
Same as: Review body
Source: OJS 2023/S 074-224219 (2023-04-11)
Additional information (2023-04-28)
Object
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Information systems and servers 📦
Reference
Dates
Date dispatched: 2023-04-28 📅
Submission deadline: 2023-05-17 📅
Publication date: 2023-05-03 📅
Identifiers
Notice number: 2023/S 086-266014
Refers to notice: 2023/S 074-224219
OJ-S issue: 86
Source: OJS 2023/S 086-266014 (2023-04-28)
Object
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Information systems and servers 📦
Reference
Dates
Date dispatched: 2023-04-28 📅
Submission deadline: 2023-05-17 📅
Publication date: 2023-05-03 📅
Identifiers
Notice number: 2023/S 086-266014
Refers to notice: 2023/S 074-224219
OJ-S issue: 86
Source: OJS 2023/S 086-266014 (2023-04-28)
Additional information (2023-06-23)
Object
Scope of the procurement
Short description:
Reference
Dates
Date dispatched: 2023-06-23 📅
Submission deadline: 2023-07-07 📅
Publication date: 2023-06-28 📅
Identifiers
Notice number: 2023/S 122-388171
OJ-S issue: 122
Object
Scope of the procurement
Short description:
Source: OJS 2023/S 122-388171 (2023-06-23)
Object
Scope of the procurement
Short description:
The Real-Time Customer Information (RTCI) project is a foundational project for improving the provision of real time service information to IÉ customers and staff and is included in the CIS Strategy recommendations. The project will support the creation of real time data services utilizing onboard equipment, the latest data management tools and will include the delivery of occupancy information and real time train location information, improved arrival time calculations and a vastly more reliable IT infrastructure.
It is intended to establish:
1. A framework agreement for a period of 5 years for the design, supply and maintenance support of the new system during the installation and roll out stage.
2. To ensure continuity of technical support beyond the initial supply agreement, it is also intended to enter into a separate long term maintenance & support agreement for up to 15 years (initial 5 years with the option to extend it for another 2 periods of 5 years).
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Reference
Dates
Date dispatched: 2023-06-23 📅
Submission deadline: 2023-07-07 📅
Publication date: 2023-06-28 📅
Identifiers
Notice number: 2023/S 122-388171
OJ-S issue: 122
Object
Scope of the procurement
Short description:
The Real-Time Customer Information (RTCI) project is a foundational project for improving the provision of real time service information to IÉ customers and staff and is included in the CIS Strategy recommendations. The project will support the creation of real time data services utilizing onboard equipment, the latest data management tools and will include the delivery of occupancy information and real time train location information, improved arrival time calculations and a vastly more reliable IT infrastructure.
Show more
It is intended to establish:
1. A framework agreement for a period of 5 years for the design, supply and maintenance support of the new system during the installation and roll out stage.
2. To ensure continuity of technical support beyond the initial supply agreement, it is also intended to enter into a separate long term maintenance & support agreement for up to 15 years (initial 5 years with the option to extend it for another 2 periods of 5 years).
Show more
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