The Authority is tendering for Azure cloud consumption services. It is a requirement that the proposer is a Microsoft Azure direct bill Cloud Service Provider (CSP) authorised to operate as a Microsoft direct CSP Provider in Ireland. Additionally, the CSP provider must hold Azure Expert MSP (Managed Service Provider) credentials. The Authority currently maintains 17 "Azure Plan" CSP subscriptions within a single Azure Active Directory (Azure AD) tenant. To streamline the invoicing and billing process, these CSP subscriptions have been consolidated under a single CSP provider. This competition is solely for the provision of Azure cloud consumption only. The CSP must be located in the EEA, or in a country which has an adequacy decision from The European Commission in relation to regulation 2016/679. The CSP must provide English based support 24 hours a day, 7 days a week. Note that this support is for the purpose of escalation of tickets to Microsoft on Azure fabric specific issues. Tenderers must provide their Service Level Agreements (SLAs) and their processes for Priority 1 and Priority 2 tickets. The estimated contract value for the duration, including any extensions is €4.8m. However, the Authority reserves the right to expend up to €6m.
Deadline
The time limit for receipt of tenders was 2023-07-27.
The procurement was published on 2023-06-22.
Object Scope of the procurement
Title: Provision of Azure Cloud Consumption
Products/services: Software package and information systems📦
Short description:
“The Authority is tendering for Azure cloud consumption services. It is a requirement that the proposer is a Microsoft Azure direct bill Cloud Service...”
Short description
The Authority is tendering for Azure cloud consumption services. It is a requirement that the proposer is a Microsoft Azure direct bill Cloud Service Provider (CSP) authorised to operate as a Microsoft direct CSP Provider in Ireland. Additionally, the CSP provider must hold Azure Expert MSP (Managed Service Provider) credentials. The Authority currently maintains 17 "Azure Plan" CSP subscriptions within a single Azure Active Directory (Azure AD) tenant. To streamline the invoicing and billing process, these CSP subscriptions have been consolidated under a single CSP provider. This competition is solely for the provision of Azure cloud consumption only. The CSP must be located in the EEA, or in a country which has an adequacy decision from The European Commission in relation to regulation 2016/679. The CSP must provide English based support 24 hours a day, 7 days a week. Note that this support is for the purpose of escalation of tickets to Microsoft on Azure fabric specific issues. Tenderers must provide their Service Level Agreements (SLAs) and their processes for Priority 1 and Priority 2 tickets. The estimated contract value for the duration, including any extensions is €4.8m. However, the Authority reserves the right to expend up to €6m.
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Estimated value excluding VAT: EUR 4 800 000 💰
The Authority is tendering for Azure cloud consumption services. It is a requirement that the proposer is a Microsoft Azure direct bill Cloud Service Provider (CSP) authorised to operate as a Microsoft direct CSP Provider in Ireland. Additionally, the CSP provider must hold Azure Expert MSP (Managed Service Provider) credentials. The Authority currently maintains 17 "Azure Plan" CSP subscriptions within a single Azure Active Directory (Azure AD) tenant. To streamline the invoicing and billing process, these CSP subscriptions have been consolidated under a single CSP provider. This competition is solely for the provision of Azure cloud consumption only. The CSP must be located in the EEA, or in a country which has an adequacy decision from The European Commission in relation to regulation 2016/679. The CSP must provide English based support 24 hours a day, 7 days a week. Note that this support is for the purpose of escalation of tickets to Microsoft on Azure fabric specific issues. Tenderers must provide their Service Level Agreements (SLAs) and their processes for Priority 1 and Priority 2 tickets. The estimated contract value for the duration, including any extensions is €4.8m. However, the Authority reserves the right to expend up to €6m.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 4 800 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“This Section details the Services required of the successful Tenderer. The list of service elements forming the Services are indicative only, are not...”
Description of renewals
This Section details the Services required of the successful Tenderer. The list of service elements forming the Services are indicative only, are not exhaustive and are subject to change. The expected term of the contract will be for an initial period of three years. The Contract may be renewed annually, at the option of the Authority, up to a maximum of two years after the end of the third year
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions: As per procurement documents
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-07-27
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2023-07-27
12:30 📅
Conditions for opening of tenders (place): etenders
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
“The contracting authority will not be responsible for any costs, charges or expenses incurred by tenderers relating to this contract award procedure...”
The contracting authority will not be responsible for any costs, charges or expenses incurred by tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them.. Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland. The contracting authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured.. The most economically advantageous or any tender will not automatically be accepted.. Refer to procurement documents for further information.
Show more Review body
Name: High Court of Ireland
Postal town: Four Courts, Ground Floor East Wing, Inns Quay
Country: Ireland 🇮🇪 Review procedure
Precise information on deadline(s) for review procedures:
“As set out in S.I. No. 130/2010 European Communities (Public Authorities' Contracts) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).”
Source: OJS 2023/S 121-383513 (2023-06-22)