For the Provision of the My Options Freephone and Webchat Information, Counselling and Nursing Service

Health Service Executive HSE

The HSE Sexual Health and Crisis Pregnancy Programme funds the HSE MyOptions service in addition a to unplanned pregnancy counselling services in over 20 locations nationwide. The My Options service has been operational since late 2018. It is a free phone line operating for women and people affected by an unplanned pregnancy. It provides information about abortion provision; offers counselling and listening support; signposts to services; and also provides a 24/7 nursing service. My Options is a HSE free phone line currently operating for women and people affected by an unplanned pregnancy. The Information and Counselling Service will operate from 9am to 8pm Monday to Thursday, 9am to 7pm on Friday and Saturday from10am to2pm. The service is staffed by qualified accredited Counsellors. The nursing service is will operate 24/7 and will be staffed by nurses or midwives. My Options is a first point of contact for those seeking support and information or counselling for unplanned pregnancy related queries. If a caller decides that a termination is their best option and they meet the legislative requirements, My Options shall provide details of the doctors (with the consent of the doctors) providing termination of pregnancy (ToP) services, in their preferred location.

Deadline

The time limit for receipt of tenders was 2023-09-27. The procurement was published on 2023-08-22.

Who? What? Where?
Procurement history
Date Document
2023-08-22 Contract notice
Contract notice (2023-08-22)
Object
Scope of the procurement
Title: Health and social work services
Short description:
The HSE Sexual Health and Crisis Pregnancy Programme funds the HSE MyOptions service in addition a to unplanned pregnancy counselling services in over 20 locations nationwide. The My Options service has been operational since late 2018. It is a free phone line operating for women and people affected by an unplanned pregnancy. It provides information about abortion provision; offers counselling and listening support; signposts to services; and also provides a 24/7 nursing service. My Options is a HSE free phone line currently operating for women and people affected by an unplanned pregnancy. The Information and Counselling Service will operate from 9am to 8pm Monday to Thursday, 9am to 7pm on Friday and Saturday from10am to2pm. The service is staffed by qualified accredited Counsellors. The nursing service is will operate 24/7 and will be staffed by nurses or midwives. My Options is a first point of contact for those seeking support and information or counselling for unplanned pregnancy related queries. If a caller decides that a termination is their best option and they meet the legislative requirements, My Options shall provide details of the doctors (with the consent of the doctors) providing termination of pregnancy (ToP) services, in their preferred location.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Health and social work services ๐Ÿ“ฆ
Additional CPV: Community health services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: Health Service Executive HSE
Postal address: Oak House, Millennium Park Naas Co. Kildare
Postal code: Re
Postal town: Kildare
Contact
Internet address: https://www.etenders.gov.ie ๐ŸŒ
E-mail: david.toopmey@hse.ie ๐Ÿ“ง
URL for documents: https://www.etenders.gov.ie ๐ŸŒ
URL for participation: https://www.etenders.gov.ie ๐ŸŒ

Reference
Dates
Date dispatched: 2023-08-22 ๐Ÿ“…
Submission deadline: 2023-09-27 ๐Ÿ“…
Publication date: 2023-08-25 ๐Ÿ“…
Identifiers
Notice number: 2023/S 163-515594
OJ-S issue: 163

Object
Scope of the procurement
Duration: 60 months
Description of options: Initial Award 36 Months Optional Extension for a further 24 months

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Irish ๐Ÿ—ฃ๏ธ
Tender opening date: 2023-09-27 ๐Ÿ“…
Tender opening time: 12:30

Contracting authority
Contact
Address of the buyer profile: https://www.etenders.gov.ie ๐ŸŒ
Documents URL: https://www.etenders.gov.ie ๐ŸŒ

Complementary information
Review body
Name: The High Court
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2023/S 163-515594 (2023-08-22)
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