Destination Marketing Services - Austria

Tourism Ireland CLG

Tourism Ireland wishes to procure the services of a suitably qualified Destination Marketing provider. The contract relates to in-market representation of Tourism Ireland in Austria, including provision of consumer marketing services and travel industry engagement. An operational office in Austria is a requirement for these services.
It is anticipated that services under the contract will commence on 1st October 2023. The Contract Period will be for an initial term of two [2] years subject to budget, satisfactory performance review, and other factors. The first year will be treated as a probationary period, and contractor performance will be reviewed after a nine month period. Tourism Ireland may, at its discretion, opt to extend annually for up to three [3] further years, subject to need and satisfactory performance, up to a maximum term of five [5] years in total.

Deadline

The time limit for receipt of tenders was 2023-05-08. The procurement was published on 2023-03-31.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2023-03-31 Contract notice
2023-11-10 Contract award notice
Contract notice (2023-03-31)
Object
Scope of the procurement
Title: Administrative services related to tourism affairs
Reference number: DMS/AUSTRIA/2023
Short description:
Tourism Ireland wishes to procure the services of a suitably qualified Destination Marketing provider. The contract relates to in-market representation of Tourism Ireland in Austria, including provision of consumer marketing services and travel industry engagement. An operational office in Austria is a requirement for these services. It is anticipated that services under the contract will commence on 1st October 2023. The Contract Period will be for an initial term of two [2] years subject to budget, satisfactory performance review, and other factors. The first year will be treated as a probationary period, and contractor performance will be reviewed after a nine month period. Tourism Ireland may, at its discretion, opt to extend annually for up to three [3] further years, subject to need and satisfactory performance, up to a maximum term of five [5] years in total.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Administrative services related to tourism affairs 📦
Additional CPV: Marketing management consultancy services 📦
Place of performance
NUTS region: Österreich 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Tourism Ireland CLG
Postal address: 4th Floor - Bishop's Square, Redmond's Hill
Postal code: D02 TD99
Postal town: Dublin
Contact
Internet address: http://www.ireland.com 🌏
E-mail: hhughes@tourismireland.com 📧
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=238505&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=238505&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2023-03-31 📅
Submission deadline: 2023-05-08 📅
Publication date: 2023-04-05 📅
Identifiers
Notice number: 2023/S 068-203011
OJ-S issue: 68
Additional information
2 authorised Tourism Ireland staff members

Object
Scope of the procurement
Short description:
Tourism Ireland wishes to procure the services of a suitably qualified Destination Marketing provider. The contract relates to in-market representation of Tourism Ireland in Austria, including provision of consumer marketing services and travel industry engagement. An operational office in Austria is a requirement for these services.
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It is anticipated that services under the contract will commence on 1st October 2023. The Contract Period will be for an initial term of two [2] years subject to budget, satisfactory performance review, and other factors. The first year will be treated as a probationary period, and contractor performance will be reviewed after a nine month period. Tourism Ireland may, at its discretion, opt to extend annually for up to three [3] further years, subject to need and satisfactory performance, up to a maximum term of five [5] years in total.
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Estimated total value: 410 000 EUR 💰
Estimated value excluding VAT: 410 000 EUR 💰
Duration: 24 months
Description of renewals:
The Contract Period will be for an initial term of two [2] years subject to budget, satisfactory performance review, and other factors. Tourism Ireland may, at its discretion, opt to extend annually for up to three [3] further years, subject to need and satisfactory performance, up to a maximum term of five [5] years. The first year will be treated as a probationary period.
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Place of performance
Main site or place of performance: Austria market

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
Selection criteria as stated in the procurement documents available for downloading from the Irish Government
procurement portal www.etenders.gov.ie
Economic and financial standing:
Selection criteria as stated in the procurement documents available for downloading from the Irish Government
procurement portal www.etenders.gov.ie
Minimum level(s) of standards:
As stated in the procurement documents available for downloading from the Irish Government
procurement portal www.etenders.gov.ie
Technical and professional ability:
Selection criteria as stated in the procurement documents available for downloading from the Irish Government
procurement portal www.etenders.gov.ie
Contract execution
Contract performance conditions:
It is a requirement that candidates have an operation base in Austria.
As stated in the procurement documents available for downloading from the Irish Government
procurement portal www.etenders.gov.ie

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months
Tender opening date: 2023-05-08 📅
Tender opening time: 12:00
Place: Unlocking of the eTenders automatic tender postbox facility
Additional information: 2 authorised Tourism Ireland staff members
Award criteria
Quality criterion (name): Account Team exclusivity[proportionate availability to work on Ireland account] and back up for Annual Leave and contingency planning
Quality criterion (weighting): 15%
Quality criterion (name): Account Team Knowledge and Expertise including demonstrated understanding of the Ireland Brand
Quality criterion (weighting): 10%
Quality criterion (name): Vision for achieving results in trade, media, and airline commitment to the island of Ireland
Added value
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 50%

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Procurement Officer
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=238505&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties;
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2) This is the sole call for Request for Tenders for this contract/services.
3) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the Board of Tourism Ireland;
5) These services are being procured by Tourism Ireland. Tourism Ireland reserves the right to permit its sister agencies, Fáilte Ireland and Tourism Northern Ireland, to draw down services under any agreement resulting from this procurement process;
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6) Award of this contract will be subject to selected candidate obtaining a Tax Clearance Certificate as required by the Irish Revenue Commissioners;
7) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words “or equivalent” will always be appended;
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9) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition;
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10) Tenders must be delivered as per the instructions;
11) Tourism Ireland will not accept or consider Tenders delivered after this deadline;
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded;
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North/ South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website;
14) To the extent that any Personal Data is processed in connection with the provision of the Services or otherwise, the provisions set out in Tourism Ireland’s ICT and GDPR guidelines shall apply to such processing;
15) Award of this contract will be subject to selected candidate being qualified for the purposes of the Fair Employment and Treatment (Northern Ireland) Order 1998, if based in Northern Ireland.
16) The contract will be subject to Irish law;
17)If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process; or if having concluded contract the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender
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validity period.
18) Tourism Ireland is committed to purchasing responsibly / Green Procurement.

Complementary information
Review body
Name: The High Court of Ireland
Postal address: The Chief Registrar, The Four Courts
Postal town: Dublin
Postal code: D7
Country: Ireland 🇮🇪
Internet address: https://www.court.ie 🌏
Information about review deadlines:
Precise information on deadline(s) for review procedures: In accordance with Remedies Legislation and S.I. 130. Please consult your own legal advisors.
Source: OJS 2023/S 068-203011 (2023-03-31)
Contract award notice (2023-11-10)
Object
Scope of the procurement
Short description:
Tourism Ireland entered into an EU wide competitive process to procure the services of a suitably qualified Destination Marketing provider. The contract relates to in-market representation of Tourism Ireland in Austria, including provision of consumer marketing services and travel industry engagement. An operational office in Austria is a requirement for these services.
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Total value of the procurement: 410 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2023-11-10 📅
Publication date: 2023-11-15 📅
Identifiers
Notice number: 2023/S 220-692573
Refers to notice: 2023/S 068-203011
OJ-S issue: 220
Additional information
CONTRACT AWARDED - COMPETITION CLOSED

Award of contract
Date of contract conclusion: 2023-10-04 📅
Name: AVIAREPS Ges.m.b.H.
National registration number: ATU44111108
Postal address: Hedwiggasse 4/1-4
Postal town: Vienna
Postal code: 1020
Country: Austria 🇦🇹
Internet address: http://www.aviareps.com 🌏
Total value of the procurement: 410 000 EUR 💰
Information about tenders
Number of tenders received: 1
Source: OJS 2023/S 220-692573 (2023-11-10)
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