Single-Party Framework Agreement for Provision of Maintenance and Support Services for Audio Visual and Video Conferencing Systems including System Upgrades to Pobal

Short description

The Contracting Authority seeks to establish a single party framework agreement with a suitably qualified tenderer for the provision of maintenance and support services for existing Audio Visual and Video Conferencing Systems to include the supply, installation and maintenance of replacement and additional equipment and invites submissions from suitably qualified economic entities to provide these services and supplies. Full details of the specific requirements are as set out in the tender documents.

Additional information

Please consult the associated documentation, which contains full
instructions regarding the submission of tenders and is available to download from www. using
eTenders Resource ID – 5789817 Interested parties must associate etenders.gov.ie their
organisation with this competition on the eTenders web site in (www.etenders.gov.ie) order to
be included on the mailing list for clarifications and to upload tender responses. To do this you
must do the following: Log-in to the eTenders portal; Locate the competition using the
Advanced Search by searching under the Contracting Authority or Resource ID. Click on the
hyperlink for the competition which will bring you to the CfT Workspace. In the Show CfT Menu
for the competition click on the “Expression of Interest in the drop-down menu. Complete the
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Association with the CfT tab. This will then provide you with a link to Tender under the Show
CfT Menu where you can prepare your submission. (1) When finalising your tender submission
please upload your final response as a ZIP file as individual documents may lose their titles if
uploaded individually. Also ensure that you receive a message under the status header called
Submitted, as the percentage tab does not necessarily imply you have successfully submitted
your response. (2) There is a maximum upload limit of 250MB per file and 500MB per tender
submission. (3) Suppliers should note the following when making their submission suppliers
must ensure that they give themselves sufficient time to upload & submit all required
documentation before the submission deadline. Suppliers should consider the fact that upload
speeds vary and that the new eTenders system operates in a different manner to the previous
platform operated by EU-Supply. The submit button will be disable automatically upon the
expiration of the response deadline. (4) If you experience difficulty when uploading documents,
please contact the eTenders Support Desk for technical assistance. Email irish-eproc or
Telephone: +353(0)818 001459 (09:00 – 17:00 hours). (5) helpdesk@eurodym.com Tenders
submitted by any other means (including but not limited to email, post, messaging system on
etenders or hand delivery) will not be accepted. (6) All information relating to attachments,
including clarifications and changes, will be published on the Irish Government Procurement
Opportunities Portal only. Registration is free of charge. (www.etenders.gov.ie) The
contracting authority will not accept responsibility for information relayed (or not relayed) via
third parties. (7) All queries regarding this tender requirement or process must be submitted
through the Irish Government Procurement Opportunities Portal www.etenders.gov. as a
specific question. Responses will be circulated to those tenderers that have registered ie an
interest in this notice on The details of the person making a query will www.etenders.gov.ie.
not be disclosed when circulating the response (8) The contracting authority will not be
responsible for any costs, charges or expenses incurred by candidates or tenderers. Contract
award will be subject to the approval of the competent authorities. (9) Without prejudice to the
principle of equal treatment, the contracting authority is not obliged to engage in a clarification
process in respect of the procurement documents with missing or incomplete information.
Therefore, respondents are advised to ensure that they return completed documentation in
order to avoid the risk of elimination from the competition. (10) Where applicable, please note
in relation to all documents, that where reference is made to a particular standard, make,
source, process, trademark, type, or patent, that this is not to be regarded as a de facto
requirement. In all such cases it should be understood that such indications are to be treated
strictly and solely for reference purposes only, to which the words "or equivalent" will always
be appended. (11) At its absolute discretion, the contracting authority may elect to terminate
this procurement process, the framework agreement or any contract awarded under the
framework agreement at any time.