Request for The provision of Comprehensive Pension Administration Services on an Outsourced Basis to the Higher Education Authority (HEA)

The Higher Education Authority

The objective of this contract is to appoint a competent and experienced service provider to deliver a comprehensive outsourced pension administration service that ensures compliance, accuracy, and operational efficiency. The successful tenderer will assume full responsibility for the administration and management of the HEAโ€™s pension arrangements, encompassing all aspects of member lifecycle from enrolment to pension payments. The service must cover both of the HEAโ€™s pension schemes - The Superannuation Scheme and the Single Public Service Pension Scheme โ€“ and be delivered in accordance with all relevant Irish Public Sector Pension legislation, Department of Public Expenditure, NDP Delivery and Reform (DPENDR) circulars and applicable pension policy payments.

Deadline
The time limit for receipt of tenders was 2026-01-26. The procurement was published on 2025-11-26.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2025-11-26 Contract notice
Contract notice (2025-11-26)
Object
Scope of the procurement
Title: Request for The provision of Comprehensive Pension Administration Services on an Outsourced Basis to the Higher Education Authority (HEA)
Short description:
โ€œThe objective of this contract is to appoint a competent and experienced service provider to deliver a comprehensive outsourced pension administration...โ€    Show more
Type of contract: services
Products/services: Pension services ๐Ÿ“ฆ
Estimated value excluding VAT: 400 000 EUR ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œThe objective of this contract is to appoint a competent and experienced service provider to deliver a comprehensive outsourced pension administration...โ€    Show more
Additional products/services: Government employee pension schemes ๐Ÿ“ฆ
Additional products/services: Insurance and pension services ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 60 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-01-26 00:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2026-01-26 00:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7075788
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12

Contracting authority
Name and addresses
Name: The Higher Education Authority
National registration number: 001
Postal address: 3 Shelbourne Buildings, Crampton Avenue
Postal code: D04 C2Y6
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: info@hea.ie ๐Ÿ“ง
Phone: 001 ๐Ÿ“ž
URL: www.hea.ie ๐ŸŒ
Address of the buyer profile: www.hea.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Education
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7075788 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7075788 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 229-788615 (2025-11-26)