Request for The provision of Comprehensive Pension Administration Services on an Outsourced Basis to the Higher Education Authority (HEA)
The Higher Education Authority
The objective of this contract is to appoint a competent and experienced service provider to deliver a comprehensive outsourced pension administration service that ensures compliance, accuracy, and operational efficiency. The successful tenderer will assume full responsibility for the administration and management of the HEAโs pension arrangements, encompassing all aspects of member lifecycle from enrolment to pension payments. The service must cover both of the HEAโs pension schemes - The Superannuation Scheme and the Single Public Service Pension Scheme โ and be delivered in accordance with all relevant Irish Public Sector Pension legislation, Department of Public Expenditure, NDP Delivery and Reform (DPENDR) circulars and applicable pension policy payments.
DeadlineThe time limit for receipt of tenders was 2026-01-26. The procurement was published on 2025-11-26.
Who? What?- โข Compulsory social security services โบ Government employee pension schemes
- โข Insurance and pension services โบ Pension services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-11-26 | Contract notice |
Contract notice (2025-11-26)
Object
Scope of the procurement
Title: Request for The provision of Comprehensive Pension Administration Services on an Outsourced Basis to the Higher Education Authority (HEA)
Short description:
โThe objective of this contract is to appoint a competent and experienced service provider to deliver a comprehensive outsourced pension administration...โ
Show more
Type of contract: Services
Products/services: Pension services ๐ฆ
Estimated value excluding VAT: 400 000 EUR ๐ฐ
Description
Internal identifier: 0
Estimated value excluding VAT: 400 000 EUR ๐ฐ
Description of the procurement:
โThe objective of this contract is to appoint a competent and experienced service provider to deliver a comprehensive outsourced pension administration...โ
Show more
Type of contract: Services
Products/services: Pension services ๐ฆ
Additional products/services: Government employee pension schemes ๐ฆ
Insurance and pension services ๐ฆ
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 60 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Government employee pension schemes ๐ฆ
Insurance and pension services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-01-26 00:00:00 ๐
Conditions for opening of tenders: 2026-01-26 00:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7075788
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-01-26 00:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7075788โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2026-01-19 00:00:00 ๐
Contracting authority
Name and addresses
Name: The Higher Education Authority
National registration number: 001
Postal address: 3 Shelbourne Buildings, Crampton Avenue
Postal code: D04 C2Y6
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: info@hea.ie ๐ง
Phone: 001 ๐
URL: www.hea.ie ๐
Address of the buyer profile: www.hea.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Education
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7075788 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7075788 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 229-788615 (2025-11-26)
Object
Scope of the procurement
Title: Request for The provision of Comprehensive Pension Administration Services on an Outsourced Basis to the Higher Education Authority (HEA)
Short description:
โThe objective of this contract is to appoint a competent and experienced service provider to deliver a comprehensive outsourced pension administration...โ
Type of contract: Services
Products/services: Pension services ๐ฆ
Estimated value excluding VAT: 400 000 EUR ๐ฐ
Description
Internal identifier: 0
Estimated value excluding VAT: 400 000 EUR ๐ฐ
Description of the procurement:
โThe objective of this contract is to appoint a competent and experienced service provider to deliver a comprehensive outsourced pension administration...โ
Type of contract: Services
Products/services: Pension services ๐ฆ
Additional products/services: Government employee pension schemes ๐ฆ
Insurance and pension services ๐ฆ
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 60 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Government employee pension schemes ๐ฆ
Insurance and pension services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-01-26 00:00:00 ๐
Conditions for opening of tenders: 2026-01-26 00:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7075788
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-01-26 00:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7075788โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2026-01-19 00:00:00 ๐
Contracting authority
Name and addresses
Name: The Higher Education Authority
National registration number: 001
Postal address: 3 Shelbourne Buildings, Crampton Avenue
Postal code: D04 C2Y6
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: info@hea.ie ๐ง
Phone: 001 ๐
URL: www.hea.ie ๐
Address of the buyer profile: www.hea.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Education
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7075788 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7075788 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 229-788615 (2025-11-26)
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