Online well-being portal - HR/7479
European Foundation for the Improvement of Living and Working Conditions
As per 2025 procurement plan.
DeadlineThe time limit for receipt of tenders was 2026-02-02. The procurement was published on 2025-12-15.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
- • Kara
- • Business and management consultancy services › Human resources management consultancy services
- • Business services: law, marketing, consulting, recruitment, printing and security › Miscellaneous business and business-related services
- • Miscellaneous services › Physical well-being services
- • Agglomeratie ’s-Gravenhage
- • Bucureşti-Ilfov › Bucureşti
- • Comunidad Foral de Navarra › Navarra
- • Darmstadt › Frankfurt am Main, Kreisfreie Stadt
- • Eastern and Midland › Dublin
- • Eesti › Põhja-Eesti
- • Galicia › Pontevedra
- • Grande Lisboa
- • Ile-de-France › Paris
- • Luxembourg › Luxembourg
- • Malta › Malta
- • Nederland
- • Nord-Pas de Calais › Nord
- • País Vasco › Bizkaia
- • Piemonte › Torino
- • Portugal
- • Praha › Hlavní město Praha
- • Région de Bruxelles-Capitale/ Brussels Hoofdstedelijk Gewest › Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad
- • Sostinės regionas › Vilniaus apskritis
- • Zahodna Slovenija › Osrednjeslovenska
Procurement history
| Date | Document |
|---|---|
| 2025-12-15 | Contract notice |
| 2026-01-06 | Contract notice |
| 2026-02-09 | Contract notice |
| 2026-04-15 | Contract award notice |
Contract notice (2025-12-15)
Object
Scope of the procurement
Title: Online well-being portal - HR/7479
Reference number:
Short description: As per 2025 procurement plan.
Type of contract: Services
Products/services: Physical well-being services 📦
Estimated value excluding VAT: 2 720 924 EUR 💰
Other restrictions on the place of performance: Anywhere
This procurement is also suitable for small and medium-sized enterprises (SMEs) ✅
Description
Internal identifier:
Additional products/services:
Main site or place of performance: Please consult the procurement documents.
Duration: 48 months
Maximum renewals: 3
Other information about renewals:
Quality criterion (name): Please consult the procurement documents.
Quality criterion (weighting): 50
Price ✅
Price (weighting): 50
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure ✅
Legal basis: Regulation (EU, Euratom) 2024/2509
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-02-02 14:00:59 📅
Conditions for opening of tenders: 2026-02-03 10:30:00 📅
Languages in which tenders or requests to participate may be submitted: Bulgarian 🗣️
Czech 🗣️
German 🗣️
Greek 🗣️
English 🗣️
Spanish 🗣️
Estonian 🗣️
Finnish 🗣️
French 🗣️
Irish 🗣️
Croatian 🗣️
Hungarian 🗣️
Italian 🗣️
Lithuanian 🗣️
Latvian 🗣️
Maltese 🗣️
Dutch 🗣️
Polish 🗣️
Portuguese 🗣️
Romanian 🗣️
Slovak 🗣️
Slovenian 🗣️
Swedish 🗣️
Minimum time frame during which the tenderer must maintain the tender: 6 months
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators ✅
Maximum number of participants: 1
Tendering terms
Opening date: 2026-02-03 10:30:00 📅
Electronic invoicing: Allowed
Electronic ordering will be used ✅
Electronic payment will be used ✅
Deadline for requesting additional information: 2026-01-21 📅
Award criteria
Weight type: Weight (percentage, exact)
Contracting authority
Name and addresses
Name: European Foundation for the Improvement of Living and Working Conditions
National registration number:
Department: Ef.adir - agency directorate,ef.adir.re - resources
Postal address: Wyattville Road, Loughlinstown
Postal code: D18 KP65
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: ef-procurement@eurofound.europa.eu 📧
Phone: +353 1 204 31 00 📞
URL: https://www.eurofound.europa.eu/ 🌏
Group leader ✅
Type of the contracting authority
European Institution/Agency or International Organisation
Main activity
General public services
Information about joint procurement
The contract involves joint procurement ✅
The contract is awarded by a central purchasing body ✅
Communication
Documents URL: https://ec.europa.eu/info/funding-tenders/opportunities/portal/screen/opportunities/tender-details/96be6469-8a1f-4e6d-8d81-028e000b3a24-CN?#anchorDocuments 🌏
Participation URL: https://webgate.ec.europa.eu/digit/opsys/esubmission?cftUuid=96be6469-8a1f-4e6d-8d81-028e000b3a24 🌏
Procurement tool URL: https://ec.europa.eu/info/funding-tenders/opportunities/portal/screen/opportunities/tender-details/96be6469-8a1f-4e6d-8d81-028e000b3a24-CN?#anchorDocuments 🌏
Name: Funding and Tenders Portal
Procurement document language: English 🗣️
Electronic submission: Required
Complementary information
Additional information
Review body
Name: Court of Justice of the European Union
National registration number:
Postal address: Rue du Fort Niedergrünewald
Postal code: L-2925
Postal town: Luxembourg
Region: Luxembourg 🏙️
Country: Luxembourg 🇱🇺
E-mail: gc.registry@curia.europa.eu 📧
Phone: +352 4303-1 📞
URL: http://curia.europa.eu 🌏
Service from which information about the review procedure may be obtained
Same as: Name and addresses
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 242-834518 (2025-12-15)
Object
Scope of the procurement
Title: Online well-being portal - HR/7479
Reference number:
EUROFOUND/2025/OP/0029
Short description: As per 2025 procurement plan.
Type of contract: Services
Products/services: Physical well-being services 📦
Estimated value excluding VAT: 2 720 924 EUR 💰
Other restrictions on the place of performance: Anywhere
This procurement is also suitable for small and medium-sized enterprises (SMEs) ✅
Description
Internal identifier:
EUROFOUND/2025/OP/0029
Additional products/services:
Duration: 48 months
Maximum renewals: 3
Other information about renewals:
The framework contract is concluded for an initial period of 12 (twelve) months, renewable 3 (three) time(s). Please consult the draft framework contract in the procurement documents.
Award criteria
Quality criterion (name): Please consult the procurement documents.
Quality criterion (weighting): 50
Price ✅
Price (weighting): 50
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure ✅
Legal basis: Regulation (EU, Euratom) 2024/2509
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-02-02 14:00:59 📅
Conditions for opening of tenders: 2026-02-03 10:30:00 📅
Languages in which tenders or requests to participate may be submitted: Bulgarian 🗣️
Czech 🗣️
+ 22 more
Danish 🗣️German 🗣️
Greek 🗣️
English 🗣️
Spanish 🗣️
Estonian 🗣️
Finnish 🗣️
French 🗣️
Irish 🗣️
Croatian 🗣️
Hungarian 🗣️
Italian 🗣️
Lithuanian 🗣️
Latvian 🗣️
Maltese 🗣️
Dutch 🗣️
Polish 🗣️
Portuguese 🗣️
Romanian 🗣️
Slovak 🗣️
Slovenian 🗣️
Swedish 🗣️
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators ✅
Maximum number of participants: 1
Tendering terms
Opening date: 2026-02-03 10:30:00 📅
Electronic invoicing: Allowed
Electronic ordering will be used ✅
Electronic payment will be used ✅
Deadline for requesting additional information: 2026-01-21 📅
Award criteria
Weight type: Weight (percentage, exact)
Contracting authority
Name and addresses
Name: European Foundation for the Improvement of Living and Working Conditions
National registration number:
EUROFOUND
Department: Ef.adir - agency directorate,ef.adir.re - resources
Postal address: Wyattville Road, Loughlinstown
Postal code: D18 KP65
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: ef-procurement@eurofound.europa.eu 📧
Phone: +353 1 204 31 00 📞
URL: https://www.eurofound.europa.eu/ 🌏
Group leader ✅
Type of the contracting authority
European Institution/Agency or International Organisation
Main activity
General public services
Information about joint procurement
The contract involves joint procurement ✅
The contract is awarded by a central purchasing body ✅
Communication
Documents URL: https://ec.europa.eu/info/funding-tenders/opportunities/portal/screen/opportunities/tender-details/96be6469-8a1f-4e6d-8d81-028e000b3a24-CN?#anchorDocuments 🌏
Participation URL: https://webgate.ec.europa.eu/digit/opsys/esubmission?cftUuid=96be6469-8a1f-4e6d-8d81-028e000b3a24 🌏
Procurement tool URL: https://ec.europa.eu/info/funding-tenders/opportunities/portal/screen/opportunities/tender-details/96be6469-8a1f-4e6d-8d81-028e000b3a24-CN?#anchorDocuments 🌏
Name: Funding and Tenders Portal
Procurement document language: English 🗣️
Electronic submission: Required
Complementary information
Additional information
In case of unavailability or disruptions in the functioning of the electronic means of communication provided in Section 5.1.11 in the last 5 calendar days before the time limit for receipt indicated in Section 5.1.12, the contracting authority reserves the right to extend this time limit and publish the extension at the Internet address provided in Section 5.1.11, without a preceding publication of a corrigendum to this notice. Economic operators interested in this procurement are invited to subscribe to the call for tenders at the address in Section 5.1.11 in order to get notified when new information or documents are published.
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Name: Court of Justice of the European Union
National registration number:
CURIA
Postal address: Rue du Fort Niedergrünewald
Postal code: L-2925
Postal town: Luxembourg
Region: Luxembourg 🏙️
Country: Luxembourg 🇱🇺
E-mail: gc.registry@curia.europa.eu 📧
Phone: +352 4303-1 📞
URL: http://curia.europa.eu 🌏
Service from which information about the review procedure may be obtained
Same as: Name and addresses
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 242-834518 (2025-12-15)
Contract notice (2026-01-06)
Object
Scope of the procurement
Estimated value excluding VAT: 2 720 924 EUR 💰
Procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-02-09 14:00:59 📅
Conditions for opening of tenders: 2026-02-10 10:30:00 📅
Tendering terms
Opening date: 2026-02-10 10:30:00 📅
Deadline for requesting additional information: 2026-01-28 📅
Changes
Other additional information
Extension of the submission deadline by one week
Main reason for change: Information updated
Information about modifications
Version of the previous notice to be changed: 2af54833-9817-4c56-991b-de33fc8d3446-01
Source: OJS 2026/S 004-006492 (2026-01-06)
Object
Scope of the procurement
Estimated value excluding VAT: 2 720 924 EUR 💰
Procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-02-09 14:00:59 📅
Conditions for opening of tenders: 2026-02-10 10:30:00 📅
Tendering terms
Opening date: 2026-02-10 10:30:00 📅
Deadline for requesting additional information: 2026-01-28 📅
Changes
Other additional information
Extension of the submission deadline by one week
Main reason for change: Information updated
Information about modifications
Version of the previous notice to be changed: 2af54833-9817-4c56-991b-de33fc8d3446-01
Source: OJS 2026/S 004-006492 (2026-01-06)
Contract notice (2026-02-09)
Object
Scope of the procurement
Estimated value excluding VAT: 2 720 924 EUR 💰
Procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-02-11 14:00:59 📅
Conditions for opening of tenders: 2026-02-12 10:30:00 📅
Tendering terms
Opening date: 2026-02-12 10:30:00 📅
Changes
Other additional information
Emergency extension of submission deadline
Main reason for change: Information updated
Information about modifications
Version of the previous notice to be changed: 268fe6f2-4b9c-46bf-80cf-8073ce870779-01
Source: OJS 2026/S 028-093429 (2026-02-09)
Object
Scope of the procurement
Estimated value excluding VAT: 2 720 924 EUR 💰
Procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-02-11 14:00:59 📅
Conditions for opening of tenders: 2026-02-12 10:30:00 📅
Tendering terms
Opening date: 2026-02-12 10:30:00 📅
Changes
Other additional information
Emergency extension of submission deadline
Main reason for change: Information updated
Information about modifications
Version of the previous notice to be changed: 268fe6f2-4b9c-46bf-80cf-8073ce870779-01
Source: OJS 2026/S 028-093429 (2026-02-09)
Contract award notice (2026-04-15)
Object
Scope of the procurement
Estimated value excluding VAT: 2 720 924 EUR 💰
Maximum value of the framework agreements in this notice: 2 720 920 EUR 💰
Other restrictions on the place of performance: Anywhere in the European Economic Area
Award of contract
A contract/lot is awarded ✅
Lot Identification Number:
Contract Number:
Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received from tenderers from other EU Member States: 1
Information on value of the contract/lot (excluding VAT)
Maximum value of the framework agreement: 2 720 920 EUR 💰
Tender identifier:
Identifier of lot or group of lots:
Name and address of the contractor
Name: Kara
National registration number:
Postal address: Aðalstræti 12
Postal code: 101
Postal town: Reykjavik
Region: Extra-Regio NUTS 3 🏙️
Country: Iceland 🇮🇸
E-mail: nicky@karaconnect.com 📧
Phone: +354 4338765 📞
Size of the economic operator: Large
Contracting authority
Name and addresses
Department: Eurofound.adir - agency directorate,eurofound.adir.re - resources
Complementary information
Additional information
Service from which information about the review procedure may be obtained
Department: Eurofound.adir - agency directorate,eurofound.adir.re - resources
Source: OJS 2026/S 074-260272 (2026-04-15)
Object
Scope of the procurement
Estimated value excluding VAT: 2 720 924 EUR 💰
Maximum value of the framework agreements in this notice: 2 720 920 EUR 💰
Other restrictions on the place of performance: Anywhere in the European Economic Area
Award of contract
A contract/lot is awarded ✅
Lot Identification Number:
LOT-0001
Contract Number:
26-1175-01
Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received from tenderers from other EU Member States: 1
Information on value of the contract/lot (excluding VAT)
Maximum value of the framework agreement: 2 720 920 EUR 💰
Tender identifier:
300154566
Identifier of lot or group of lots:
LOT-0001
Name and address of the contractor
Name: Kara
National registration number:
726268
Postal address: Aðalstræti 12
Postal code: 101
Postal town: Reykjavik
Region: Extra-Regio NUTS 3 🏙️
Country: Iceland 🇮🇸
E-mail: nicky@karaconnect.com 📧
Phone: +354 4338765 📞
Size of the economic operator: Large
Contracting authority
Name and addresses
Department: Eurofound.adir - agency directorate,eurofound.adir.re - resources
Complementary information
Additional information
The awardee of this contract is Kara Connect Ireland Limited (Registered Number: 726268), with its registered office at The Academy, 42 Pearse Street, Dublin 2, D02 HV59, Ireland. Kara Connect Ireland Limited submitted the tender and provided all declarations and supporting documentation required under the procurement procedure.
Kara Connect Ireland Limited is a wholly owned subsidiary of Kara Connect ehf., incorporated in Iceland. The parent company’s e‑submission account was used solely for administrative transmission purposes within the EU electronic tendering system. This had no bearing on the legal identification of the tenderer.
Accordingly, the contract is awarded to Kara Connect Ireland Limited, which is the sole legal tenderer as identified in the submitted tender documentation.
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Department: Eurofound.adir - agency directorate,eurofound.adir.re - resources
Source: OJS 2026/S 074-260272 (2026-04-15)
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