Contract for the Provision and Ongoing Support and Maintenance for a Customer Relationship Management SaaS

Contract notice (2025-01-14)
Object
Scope of the procurement
Title: Contract for the Provision and Ongoing Support and Maintenance for a Customer Relationship Management SaaS
Short description:
“Provision of a single supplier contract for the implementation and ongoing management and support of a Customer Relationship Management cloud based Software...”    Show more
Type of contract: Supplies
Products/services: Customer Relation Management software package 📦
Estimated value excluding VAT: 80 000 EUR 💰
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier: 0
Estimated value excluding VAT: 80 000 EUR 💰
Description of the procurement:
“Provision of a single supplier contract for the implementation and ongoing management and support of a Customer Relationship Management cloud based Software...”    Show more
Type of contract: Supplies
Products/services: Customer Relation Management software package 📦
Additional products/services: Business transaction and personal business software package 📦
Financial analysis and accounting software package 📦
Country: Ireland 🇮🇪
Duration
Start date: 2025-03-01 📅
End date: 2029-02-28 📅
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Business transaction and personal business software package 📦
Financial analysis and accounting software package 📦

Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-02-07 12:00:00 📅
Conditions for opening of tenders: 2025-02-07 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=4950643
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 6
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-02-07 12:30:00 📅
Place:
“https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=4950643”
Languages in which tenders or requests to participate may be submitted: English 🗣️
Electronic invoicing: Required
Electronic ordering will be used ✅
Electronic payment will be used ✅

Legal, economic, financial and technical information
Conditions for participation
Exclusion ground: nati-ground

Contracting authority
Name and addresses
Name: Irish Manufacturing Research CLG
National registration number: 000000
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: admin@imr.ie 📧
Phone: 00000000000000 📞
Address of the buyer profile: www.imr.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=4950643 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=4950643 🌏
EU funds programme: The framework programme for research and innovation (Horizon 2020) (2014/2020)
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 011-029324 (2025-01-14)