RCSI Hospitals requires a software system to manage clinical documentation, which can be dictated, typed and issued electronically in a timely fashion. The solution will provide flexible, secure, mobile recording options for clinicians and will be scalable for future expansion. Digital dictation and voice recognition services are currently reliant on the typing, printing and posting of clinical letters; this has led to backlogs of letters for typing and subsequent approval by clinicians, which has a knock-on effect of delays in issuing letters to GPs. The Contracting Authority intends to procure a system that will enable the timely dictation of clinical letters with voice recognition. Integration with Healthlink is essential to ensure that correspondence is issued to GPs as soon as possible to prevent any delays with follow-up care. There is also a need for accurate traceability of issued correspondence, enabling the auditing of the quality of documentation in line with HIQA standards. It is envisioned that the initial roll-out will concern the following constituent sites of RCSI Hospitals: • Connolly Hospital; • Cavan and Monaghan Hospitals; • Louth Hospitals. Thereafter, and at the discretion of RCSI Hospitals, the solution may be rolled out to Beaumont Hospital and the Rotunda Hospital. It is emphasised that no guarantee is offered, nor should any such guarantee be inferred, regarding the roll-out of the solution to any particular constituent site of RCSI Hospitals
Deadline
The time limit for receipt of tenders was 2024-05-17.
The procurement was published on 2024-04-22.
Contract notice (2024-04-22) Object Scope of the procurement
Title: The provision and support of a digital dictation and voice recognition system
Short description:
“RCSI Hospitals requires a software system to manage clinical documentation, which can be dictated, typed and issued electronically in a timely fashion. The...”
Short description
RCSI Hospitals requires a software system to manage clinical documentation, which can be dictated, typed and issued electronically in a timely fashion. The solution will provide flexible, secure, mobile recording options for clinicians and will be scalable for future expansion. Digital dictation and voice recognition services are currently reliant on the typing, printing and posting of clinical letters; this has led to backlogs of letters for typing and subsequent approval by clinicians, which has a knock-on effect of delays in issuing letters to GPs. The Contracting Authority intends to procure a system that will enable the timely dictation of clinical letters with voice recognition. Integration with Healthlink is essential to ensure that correspondence is issued to GPs as soon as possible to prevent any delays with follow-up care. There is also a need for accurate traceability of issued correspondence, enabling the auditing of the quality of documentation in line with HIQA standards. It is envisioned that the initial roll-out will concern the following constituent sites of RCSI Hospitals: • Connolly Hospital; • Cavan and Monaghan Hospitals; • Louth Hospitals. Thereafter, and at the discretion of RCSI Hospitals, the solution may be rolled out to Beaumont Hospital and the Rotunda Hospital. It is emphasised that no guarantee is offered, nor should any such guarantee be inferred, regarding the roll-out of the solution to any particular constituent site of RCSI Hospitals
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Type of contract: Supplies
Products/services: Voice recognition software package📦
Estimated value excluding VAT: 5 000 000 EUR 💰
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Description of the procurement:
“RCSI Hospitals requires a software system to manage clinical documentation, which can be dictated, typed and issued electronically in a timely fashion. The...”
Description of the procurement
RCSI Hospitals requires a software system to manage clinical documentation, which can be dictated, typed and issued electronically in a timely fashion. The solution will provide flexible, secure, mobile recording options for clinicians and will be scalable for future expansion. Digital dictation and voice recognition services are currently reliant on the typing, printing and posting of clinical letters; this has led to backlogs of letters for typing and subsequent approval by clinicians, which has a knock-on effect of delays in issuing letters to GPs. The Contracting Authority intends to procure a system that will enable the timely dictation of clinical letters with voice recognition. Integration with Healthlink is essential to ensure that correspondence is issued to GPs as soon as possible to prevent any delays with follow-up care. There is also a need for accurate traceability of issued correspondence, enabling the auditing of the quality of documentation in line with HIQA standards. It is envisioned that the initial roll-out will concern the following constituent sites of RCSI Hospitals: • Connolly Hospital; • Cavan and Monaghan Hospitals; • Louth Hospitals. Thereafter, and at the discretion of RCSI Hospitals, the solution may be rolled out to Beaumont Hospital and the Rotunda Hospital. It is emphasised that no guarantee is offered, nor should any such guarantee be inferred, regarding the roll-out of the solution to any particular constituent site of RCSI Hospitals
Procedure Type of procedure
Negotiated procedure with prior call for competition ✅
Accelerated procedure:
“The services comprising the subject-matter of this contract are vitally necessary for the operation of a number of acute medical facilities. In the interest...”
Accelerated procedure
The services comprising the subject-matter of this contract are vitally necessary for the operation of a number of acute medical facilities. In the interest of ensuring optimum patient outcomes, time is of the essence in respect of the award of this contract.
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Time limit for receipt of tenders or requests to participate: 2024-05-17 12:00:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️ Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated ✅
Legal, economic, financial and technical information Economic and financial standing
List and brief description of selection criteria:
“As per the Qualification Questionnaire, available to download from www.etenders.gov.ie”
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Phone: +353 1 8886000📞 Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2024/S 080-240078 (2024-04-22)