Request for Tenders for the Provision of ICT Support Services

Office of Public Works (OPW)

The Office of Public Works (OPW) invites responses ( Tenders) to this request for Tenders ( RFT) from economic operators for the provision of an on -site ICT support team at its offices in Trim, Co.Meath ( Jonathan Swift Street) and Dublin ( No.1 Georges Quay and Dublin Castle). The team shall provide front -line Helpdesk support along with back-end infrastructure support services and email management. One single team is required. Appendix 1a to this RFT ''Requirements and Specifications'' describes further the services required. Also Appendix 1b ''Resources Required'' describes the roles to be performed together with skills and experience required

Deadline

The time limit for receipt of tenders was 2024-11-08. The procurement was published on 2024-09-26.

Who? What? Where?
Procurement history
Date Document
2024-09-26 Contract notice
Contract notice (2024-09-26)
Object
Scope of the procurement
Title: Request for Tenders for the Provision of ICT Support Services
Short description:
โ€œThe Office of Public Works (OPW) invites responses ( Tenders) to this request for Tenders ( RFT) from economic operators for the provision of an on -site...โ€    Show more
Type of contract: Services
Products/services: Technical support services ๐Ÿ“ฆ
Estimated value excluding VAT: 5 000 000 EUR ๐Ÿ’ฐ
Other restrictions on the place of performance: Anywhere in the given country
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Internal identifier: 0
Estimated value excluding VAT: 5 000 000 EUR ๐Ÿ’ฐ
Description of the procurement:
โ€œThe Office of Public Works (OPW) invites responses ( Tenders) to this request for Tenders ( RFT) from economic operators for the provision of an on -site...โ€    Show more
Type of contract: Services
Products/services: Technical support services ๐Ÿ“ฆ
Approach to reducing environmental impacts: Other
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Duration: 24 (MONTH)
The time frame below is expressed in number of months.
Duration
Start date: 2025-01-31 ๐Ÿ“…
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2024-11-08 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2024-11-08 12:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=4376434
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tendering terms
Tenderers may submit more than one tender
Opening date: 2024-11-08 12:30:00 ๐Ÿ“…
Place:
โ€œhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=4376434โ€
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Electronic invoicing: Allowed
Electronic ordering will be used โœ…
Electronic payment will be used โœ…
Deadline for requesting additional information: 2024-10-18 12:00:00 ๐Ÿ“…

Legal, economic, financial and technical information
Conditions for participation
Exclusion ground: distorsion
Description of exclusion grounds:
โ€œ0000โ€

Contracting authority
Name and addresses
Name: Office of Public Works (OPW)
National registration number: 0000
Postal address: Jonathan Swift Street
Trim
Postal code: C15 NX36
Postal town: Trim
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: info@opw.ie ๐Ÿ“ง
Phone: +353 46 942 2000 ๐Ÿ“ž
URL: https://www.gov.ie/en/organisation/office-of-public-works/ ๐ŸŒ
Address of the buyer profile: https://www.gov.ie/en/organisation/office-of-public-works/ ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
General public services
Information about joint procurement
The contract involves joint procurement โœ…
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=4376434 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=4376434 ๐ŸŒ
The criteria will be used to select the candidates to be invited for the second stage of the procedure โœ…
Description:
โ€œ0000โ€
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2024/S 190-584347 (2024-09-26)