Provision of Unified Communications & Telephony Solution

Children Health Ireland (CHI)

The purpose of this tender is to assist Children's Health Ireland (CHI) in procuring a fully resilient, managed and supported Telephony and Unified communications (UC) solution that combines voice, video, mobility, messaging, meeting, collaboration, and workflow configurations in a single solution.
Integration to the new Epic EHR (Electronic Health Record) system will also be key to enabling efficient and collaborative communications.

Deadline
The time limit for receipt of tenders was 2023-03-10. The procurement was published on 2023-02-01.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2023-02-01 Contract notice
2024-01-16 Contract award notice
Contract notice (2023-02-01)
Contracting authority
Name and addresses
Name: Children Health Ireland (CHI)
National registration number: N/a
Postal address: Herberton, St James Walk, Rialto,
Postal town: Dublin
Postal code: DO8 HP97
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Grace Cooney
Phone: +353 0 ๐Ÿ“ž
E-mail: grace.cooney@hse.ie ๐Ÿ“ง
Fax: +353 1111111111 ๐Ÿ“ 
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.hse.ie ๐ŸŒ
Address of the buyer profile: http://www.childrenshealthireland.ie ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=233285&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=233285&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œProvision of Unified Communications & Telephony Solution HSE 20246 Unified Commsโ€
Products/services: Integrated telecommunications services ๐Ÿ“ฆ
Short description:
โ€œThe purpose of this tender is to assist Children's Health Ireland (CHI) in procuring a fully resilient, managed and supported Telephony and Unified...โ€    Show more
Estimated value excluding VAT: EUR 1 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Communications server software package ๐Ÿ“ฆ
Additional products/services: Telecommunications network ๐Ÿ“ฆ
Additional products/services: Telecommunications system ๐Ÿ“ฆ
Additional products/services: Telecommunications services ๐Ÿ“ฆ
Additional products/services: Communications network ๐Ÿ“ฆ
Additional products/services: Communications infrastructure ๐Ÿ“ฆ
Additional products/services: Maintenance services of telecommunications equipment ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Description of the procurement:
โ€œThe purpose of this tender is to assist Children's Health Ireland (CHI) in procuring a fully resilient, managed and supported Telephony and Unified...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 84
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals:
โ€œThe Contracting Authority reserves the right to extend for an additional 24 (twenty- four) month period.โ€

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-03-10 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2023-03-10 12:00 ๐Ÿ“…

Complementary information
Review body
Name: High Court
Postal address: The High Court Central Office
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886569 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
URL: www.courts.ie ๐ŸŒ
Source: OJS 2023/S 026-074374 (2023-02-01)
Contract award notice (2024-01-16)
Object
Scope of the procurement
Total value of the procurement (excluding VAT): EUR 5 863 720 ๐Ÿ’ฐ
Award criteria
Quality criterion (name): Quality
Quality criterion (weighting): 60%
Cost criterion (name): Cost
Cost criterion (weighting): 40%

Procedure
Administrative information
Previous publication concerning this procedure: 2023/S 026-074374

Award of contract

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Contract Number: 1
Title: Provision of Unified Communications & Telephony Solution
Date of conclusion of the contract: 2023-12-21 ๐Ÿ“…
Information about tenders
Number of tenders received: 7
Number of tenders received by electronic means: 7
Name and address of the contractor
Name: Vodafone
National registration number: 326967
Postal address: Mountainview, Leopardstown
Postal town: Dublin 18
Postal code: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 0000000000 ๐Ÿ“ž
E-mail: shelah.mcmahon@vodafone.com ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.vodafone.com ๐ŸŒ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 5 863 720 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 5 863 720 ๐Ÿ’ฐ
Source: OJS 2024/S 014-037195 (2024-01-16)