This procurement is looking to acquire an initial set of capabilities that have been prioritised as we commence the transformation programme. The procurement has been divided into Lots, each focussed on a connected set of capabilities aligned with a particular outcome. Providers may choose to respond to one or more lot. The Lots are:
โ Lot 1: Innovation, Service Design, and Strategy Development
โ Lot 2: Strategy Deployment, Operations Management, and Continuous Improvement
โ Lot 3: Workshop design and facilitation
Deadline
The time limit for receipt of tenders was 2023-04-03.
The procurement was published on 2023-03-01.
Object Scope of the procurement
Title:
โProvision of Transformation Capability Development Training & Support
UCDOPP5343โ
Products/services: Training services๐ฆ
Short description:
โThis procurement is looking to acquire an initial set of capabilities that have been prioritised as we commence the transformation programme. The...โ
Short description
This procurement is looking to acquire an initial set of capabilities that have been prioritised as we commence the transformation programme. The procurement has been divided into Lots, each focussed on a connected set of capabilities aligned with a particular outcome. Providers may choose to respond to one or more lot. The Lots are:
โ Lot 1: Innovation, Service Design, and Strategy Development
โ Lot 2: Strategy Deployment, Operations Management, and Continuous Improvement
โ Lot 3: Workshop design and facilitation
Show more
Estimated value excluding VAT: EUR 2 000 000 ๐ฐ
Information about lots
Tenders may be submitted for all lots
1๏ธโฃ Scope of the procurement
Title: Lot 1 Innovation, Service Design & Strategy Development
Title
Lot Identification Number: 1
Description
Additional products/services: Business and management consultancy services๐ฆ
Additional products/services: Personnel-training services๐ฆ
Additional products/services: Staff development services๐ฆ
Additional products/services: Specialist training services๐ฆ
Additional products/services: Management training services๐ฆ
Additional products/services: Personal development training services๐ฆ
Place of performance: Dublin๐๏ธ
Main site or place of performance: Dublin
Description of the procurement:
โTo achieve the transformation and impact we desire, we require the capabilities to uncover the true experience and needs of our community, ideate new and...โ
Description of the procurement
To achieve the transformation and impact we desire, we require the capabilities to uncover the true experience and needs of our community, ideate new and innovative ways of meeting and exceeding those needs, and re-imagining how our business/services deliver to the community. Within this lot, we require support for developing the following capabilities:
a). Service design & management
b). Innovation & innovation management
c). User experience
d). Design thinking
e). Strategy development / business modelling
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 800 000 ๐ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Additional information: Please refer to the tender documentation
2๏ธโฃ Scope of the procurement
Title: Lot 2 Strategy Deployment, Operations Management & Continious Improvement
Title
Lot Identification Number: 2
Description
Description of the procurement:
โTo achieve sustainable improvements to services and a transformation of our operations, we require the capabilities to design, implement, and operate...โ
Description of the procurement
To achieve sustainable improvements to services and a transformation of our operations, we require the capabilities to design, implement, and operate controlled and measurable processes which are continuously improved based on evidence clearly aligned to our overarching ambitions. This is about more than delivering projects, but also about how we deploy strategy and how teams manage their operations on a daily basis with a systematic approach to continuous improvement, e.g., through use of kata coaching. Within this lot, we require support for developing the following capabilities:
a). Lean problem solving (LSS)
b). Lean continious improvement
c). Lean problem solving (LSS)
d). Lean start-up
e). Quality Management
f). Strategy deployment (hoshin kanri)
Show more Scope of the procurement
Estimated total value excluding VAT: EUR 800 000 ๐ฐ
Description
Additional information: Please refer to the tender documentation.
3๏ธโฃ Scope of the procurement
Title: Lot 3 Workshop Design & Facilitation
Title
Lot Identification Number: 3
Description
Description of the procurement:
โOur transformation programme will be delivered through the efforts of the UCD Community, as well as central support provided through UCD Agile, the Centre...โ
Description of the procurement
Our transformation programme will be delivered through the efforts of the UCD Community, as well as central support provided through UCD Agile, the Centre of Excellence for UCD POST. Building the confidence and capability to design and facilitate workshops in our colleagues is critical to enabling the breadth of activity this programme will require.
Within this lot, we require support for developing the following capabilities:
a). Workshop design and facilitation
Show more Scope of the procurement
Estimated total value excluding VAT: EUR 400 000 ๐ฐ
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions: Please refer to the tender documentation
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: Please refer to the tender documentation.
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-04-03
12:00 ๐
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Tender must be valid until: 2023-10-27 ๐
Conditions for opening of tenders: 2023-04-03
12:00 ๐
Conditions for opening of tenders (Information about authorised persons and opening procedure): via the etenders portal
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
Please refer to the tender documentation
Review body
Name: Courts Service
Postal address: Four Courts
Postal town: Dublin
Country: Ireland ๐ฎ๐ช
Source: OJS 2023/S 046-135940 (2023-03-01)