Fáilte Ireland are inviting interested parties to tender for ‘The Provision of Services for the National Quality Assurance Framework of Tourism Accommodation’ contract. The purpose of the contract is to manage and administer the quality assurance process for tourism accommodation businesses within the National Quality Assurance Framework (NQAF.)
Deadline
The time limit for receipt of tenders was 2023-04-17.
The procurement was published on 2023-03-15.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“Provision of Services for the National Quality Assurance Framework of Tourism Accommodation
AR/2023/01”
Products/services: Business and management consultancy and related services📦
Short description:
“Fáilte Ireland are inviting interested parties to tender for ‘The Provision of Services for the National Quality Assurance Framework of Tourism...”
Short description
Fáilte Ireland are inviting interested parties to tender for ‘The Provision of Services for the National Quality Assurance Framework of Tourism Accommodation’ contract. The purpose of the contract is to manage and administer the quality assurance process for tourism accommodation businesses within the National Quality Assurance Framework (NQAF.)
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Estimated value excluding VAT: EUR 7 000 000 💰
1️⃣
Additional products/services: Business and management consultancy and related services📦
Place of performance: Éire/Ireland🏙️
Description of the procurement:
“Fáilte Ireland are inviting interested parties to tender for ‘The Provision of Services for the National Quality Assurance Framework of Tourism...”
Description of the procurement
Fáilte Ireland are inviting interested parties to tender for ‘The Provision of Services for the National Quality Assurance Framework of Tourism Accommodation’ contract. The purpose of the contract is to manage and administer the quality assurance process for tourism accommodation businesses within the National Quality Assurance Framework (NQAF.)
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 7 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 60
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions:
“As per the Invitation to Tender available for downloading from www.eTenders.gov.ie” Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions:
“As per the Invitation to Tender available for downloading from www.eTenders.gov.ie”
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-04-17
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender must be valid until: 2024-04-17 📅
Conditions for opening of tenders: 2023-04-17
12:00 📅
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
“1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties
2) This is the sole call for competition for this service.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.
4) Establishment of this contract will be subject to the approval of the competent authorities.
5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process; or if having concluded contract the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at any time.
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses/questionnaires with missing or incomplete information. Therefore, tenderers/candidates are advised to ensure that they return FULLY COMPLETED tenders/questionnaires in order to avoid the risk of elimination from the competition at the evaluation/application stage.
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Name: High Court
Postal address: Chief Registrar, The Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
URL: www.courts.ie🌏 Review procedure
Precise information on deadline(s) for review procedures:
“The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010,...”
Precise information on deadline(s) for review procedures
The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that contract.
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Source: OJS 2023/S 056-164898 (2023-03-15)
Contract award notice (2023-08-01) Object Scope of the procurement
Total value of the procurement (excluding VAT): EUR 8 000 000 💰
Award criteria
Quality criterion (name): Fitness for Purpose of the Proposed Solution
Quality criterion (weighting): 20
Quality criterion (name): Overall Merit of the Human Resources Proposed
Quality criterion (name): Mobilisation, Contract Management & Reporting
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 40
Procedure Administrative information
Previous publication concerning this procedure: 2023/S 056-164898
Award of contract
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Contract Number: 1
Title:
“Provision of Services for the National Quality Assurance Framework of Tourism Accommodation”
Date of conclusion of the contract: 2023-07-31 📅
Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: Capita Customer Solutions Limited
National registration number: 377757
Postal address: Unit B, West Cork Business and Technology Park
Postal town: Clonakilty
Postal code: Cork
Country: Ireland 🇮🇪
Phone: +353 864110186📞
E-mail: kieran.platt@capita.com📧
Region: Éire/Ireland🏙️
URL: http://www.capita.com🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 8 000 000 💰
Source: OJS 2023/S 149-475148 (2023-08-01)