The Contracting Authority proposes to engage in a competitive process for the establishment of a miulti party cascading framework agreement for the provision of (1) Reception, Switchboard and Administration Services and (2) Service Attendant for the Environmental Protection Agency (EPA) at its Regional Inspectorate in Richview, Clonskeagh, Dublin 14. The framework agreement will be for four years, the initial contract for Lot 1 and Lot 2 will be for one year with the option to extend for three (3) additional periods of one (1) year, subject to a maximum duration of four (4) years, subject to satisfactory performance, business needs and budgetary constraints.
Deadline
The time limit for receipt of tenders was 2023-03-22.
The procurement was published on 2023-02-13.
Object Scope of the procurement
Title:
“Provision of (1) Reception, Switchboard and Administration Services and (2) Service Attendant for the Dublin Campus
RFT-MFA_Rec&SerAtt_Dub_2023”
Products/services: Administration services📦
Short description:
“The Contracting Authority proposes to engage in a competitive process for the establishment of a miulti party cascading framework agreement for the...”
Short description
The Contracting Authority proposes to engage in a competitive process for the establishment of a miulti party cascading framework agreement for the provision of (1) Reception, Switchboard and Administration Services and (2) Service Attendant for the Environmental Protection Agency (EPA) at its Regional Inspectorate in Richview, Clonskeagh, Dublin 14. The framework agreement will be for four years, the initial contract for Lot 1 and Lot 2 will be for one year with the option to extend for three (3) additional periods of one (1) year, subject to a maximum duration of four (4) years, subject to satisfactory performance, business needs and budgetary constraints.
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Estimated value excluding VAT: EUR 357 724 💰
Information about lots
Tenders may be submitted for all lots
1️⃣ Scope of the procurement
Title: Reception, Switchboard and Administration Services
Title
Lot Identification Number: 1
Description
Additional products/services: Administrative services for business operations📦
Place of performance: Éire/Ireland🏙️
Description of the procurement:
“The main tasks will include but will not be limited to:
• Provide relief cover for Reception during lunch breaks, holidays and
limited resource times such...”
Description of the procurement
The main tasks will include but will not be limited to:
• Provide relief cover for Reception during lunch breaks, holidays and
limited resource times such as the Christmas period.
• Preparation of meeting rooms across campus, including setting up and breaking down furniture for equipment for various events and meetings.
• Distribution of mail and deliveries from McCumiskey House to appropriate location.
• General housekeeping and tidy-up of common areas across campus, including photocopy rooms, printer areas, stationery rooms, water stations, noticeboards, signage etc.
• Daily ‘fire walk’ across campus to ensure fire exits are free of obstructions and buildings kept in a safe and orderly fashion, keeping relevant records.
• Ensure that external areas of EPA buildings are kept free from litter and debris etc.
• Provide support to the Legionella Management Plan for the Dublin Campus.
• Distribution and stocking of stationery items across campus.
• Distribution and stocking of printer paper across campus.
• Preparation of refreshments (tea, coffee and biscuits) for meetings in Block 3, including collection and delivery of food platters to appropriate location.
• Carry out ad hoc janitorial work such as clean-up of day-time spillages.
• Assisting in basic repairs, including provision of minor ‘handyman’ service for tasks such as erection of notice boards, door handles, signage etc.
• Assisting in space management, specifically general porterage tasks to ensure the efficient and safe movement of equipment, furniture and other items around the campus.
• Fob activation and distribution.
• Arranging collections for waste batteries, WEEE waste, lightbulbs etc.
• Provide relief cover for Reception during lunch breaks, holidays and
limited resource times such as the Christmas period.
• Maintain appropriate records for services carried out on campus.
• Perform such duties, appropriate to this position, assigned from time to time by the EPA.
• Any additional facilities management services that arise over the lifetime of the framework
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Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 178 860 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The framework agreement will be for four years, the initial contract for Lot 1 and Lot 2 will be for one year with the option to extend for three (3)...”
Description of renewals
The framework agreement will be for four years, the initial contract for Lot 1 and Lot 2 will be for one year with the option to extend for three (3) additional periods of one (1) year, subject to a maximum duration of four (4) years, subject to satisfactory performance, business needs and budgetary constraints.
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Additional information:
“The Dublin office of the EPA will expect in the region of 100 telephone calls per day and 40 visitors to the reception desk, including deliveries etc. Phone...”
Additional information
The Dublin office of the EPA will expect in the region of 100 telephone calls per day and 40 visitors to the reception desk, including deliveries etc. Phone call queries to the EPA switchboard can be quite complex so continuity of service is very important for knowledge retention with a requirement to respond/resolve queries directly with the caller(s).
2️⃣ Scope of the procurement
Title: Service Attendant for the Dublin Campus
Title
Lot Identification Number: 2
Description
Description of the procurement:
“The EPA wishes to invite tenders from suitably qualified organisations/persons for the provision of Service Attendant services. The main tasks will include...”
Description of the procurement
The EPA wishes to invite tenders from suitably qualified organisations/persons for the provision of Service Attendant services. The main tasks will include but will not be limited to: • Provide relief cover for Reception during lunch breaks, holidays and
limited resource times such as the Christmas period. • Preparation of meeting rooms across campus, including setting up and breaking down furniture for equipment for various events and meetings. • Distribution of mail and deliveries from McCumiskey House to appropriate location. • General housekeeping and tidy-up of common areas across campus, including photocopy rooms, printer areas, stationery rooms, water stations, noticeboards, signage etc. • Daily ‘fire walk’ across campus to ensure fire exits are free of obstructions and buildings kept in a safe and orderly fashion, keeping relevant records. • Ensure that external areas of EPA buildings are kept free from litter and debris etc. • Provide support to the Legionella Management Plan for the Dublin Campus. • Distribution and stocking of stationery items across campus.
• Distribution and stocking of printer paper across campus. • Preparation of refreshments (tea, coffee and biscuits) for meetings in Block 3, including collection and delivery of food platters to appropriate location. • Carry out ad hoc janitorial work such as clean-up of day-time spillages. • Assisting in basic repairs, including provision of minor ‘handyman’ service for tasks such as erection of notice boards, door handles, signage etc. • Assisting in space management, specifically general porterage tasks to ensure the efficient and safe movement of equipment, furniture and other items around the campus. • Fob activation and distribution. • Arranging collections for waste batteries, WEEE waste, lightbulbs etc. • Provide relief cover for Reception during lunch breaks, holidays and limited resource times such as the Christmas period. • Maintain appropriate records for services carried out on campus. • Perform such duties, appropriate to this position, assigned from time to time by the EPA. • Any additional facilities management services that arise over the lifetime of the framework
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions:
“As detailed in the tender documentation available to download from www.etenders.gov.ie” Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Procedure Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators
Description
Envisaged maximum number of participants to the framework agreement: 3
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-03-22
17:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2023-03-22
17:00 📅
Complementary information Information about recurrence
This is a recurrent procurement ✅
Estimated timing for further notices to be published: 4 years
Review body
Name: High Court
Postal address: Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
E-mail: highcourtcentraloffice@courts.ie📧
URL: http://www.courts.ie🌏 Body responsible for mediation procedures
Name: Environmental Protection Agency
Postal address: PO Box 3000
Postal town: Wexford
Country: Ireland 🇮🇪
Phone: +353 539160600📞
E-mail: k.byrne@epa.ie📧
URL: www.epa.ie🌏 Service from which information about the review procedure may be obtained
Name: Consult legal advisor
Postal town: As applicable
Country: Ireland 🇮🇪
Source: OJS 2023/S 035-099903 (2023-02-13)