Research Services for Segmentation Refresh

Tourism Ireland CLG

Tourism Ireland wishes to enter into a contract with a suitably qualified Research Services Provider for Research Services for Segmentation Refresh.
This project will engage a provider of research services to work with Tourism Ireland to deliver a new overseas customer segmentation to identify best prospects for tourism to the island of Ireland, specifically to achieve strong return on marketing investment and long-term sustainable inbound tourism to the whole of the island of Ireland.
Tourism Ireland reserves the right to commission the successful candidate to carry out follow-on research associated with these specific requirements, if needed.
The Contract Period will be for up to four [4] years subject to budget and annual performance review, and other factors.
Suitably qualified Research providers are invited to submit a Tender. FOR FURTHER INFORMATION ON THESE REQUIREMENTS PLEASE REFER TO THE REQUEST FOR TENDER DOCUMENTATION ATTACHED FOR DOWNLOADING

Deadline

The time limit for receipt of tenders was 2022-02-14. The procurement was published on 2022-01-10.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2022-01-10 Contract notice
2024-01-04 Contract award notice
Contract notice (2022-01-10)
Object
Scope of the procurement
Title: Research services
Reference number: S&I/2022/1
Short description:
Tourism Ireland wishes to enter into a contract with a suitably qualified Research Services Provider for Research Services for Segmentation Refresh. This project will engage a provider of research services to work with Tourism Ireland to deliver a new overseas customer segmentation to identify best prospects for tourism to the island of Ireland, specifically to achieve strong return on marketing investment and long-term sustainable inbound tourism to the whole of the island of Ireland. Tourism Ireland reserves the right to commission the successful candidate to carry out follow-on research associated with these specific requirements, if needed. The Contract Period will be for up to four [4] years subject to budget and annual performance review, and other factors. Suitably qualified Research providers are invited to submit a Tender. FOR FURTHER INFORMATION ON THESE REQUIREMENTS PLEASE REFER TO THE REQUEST FOR TENDER DOCUMENTATION ATTACHED FOR DOWNLOADING
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Research services 📦
Additional CPV: Market and economic research; polling and statistics 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Tourism Ireland CLG
Postal address: 4th Floor - Bishop's Square, Redmond's Hill
Postal code: D02 TD99
Postal town: Dublin
Contact
Internet address: http://www.ireland.com 🌏
E-mail: tenderresponse@tourismireland.com 📧
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=205012&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=205012&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2022-01-10 📅
Submission deadline: 2022-02-14 📅
Publication date: 2022-01-14 📅
Identifiers
Notice number: 2022/S 010-019839
OJ-S issue: 10
Additional information
2 authorised Tourism Ireland personnel

Object
Scope of the procurement
Short description:
Tourism Ireland wishes to enter into a contract with a suitably qualified Research Services Provider for Research Services for Segmentation Refresh.
This project will engage a provider of research services to work with Tourism Ireland to deliver a new overseas customer segmentation to identify best prospects for tourism to the island of Ireland, specifically to achieve strong return on marketing investment and long-term sustainable inbound tourism to the whole of the island of Ireland.
Show more
Tourism Ireland reserves the right to commission the successful candidate to carry out follow-on research associated with these specific requirements, if needed.
The Contract Period will be for up to four [4] years subject to budget and annual performance review, and other factors.
Suitably qualified Research providers are invited to submit a Tender. FOR FURTHER INFORMATION ON THESE REQUIREMENTS PLEASE REFER TO THE REQUEST FOR TENDER DOCUMENTATION ATTACHED FOR DOWNLOADING
Estimated total value: 850 000 EUR 💰
Estimated value excluding VAT: 850 000 EUR 💰
Duration: 48 months
Description of renewals:
The Contract Period will be for up to four [4] years subject to budget and annual performance review, and other factors.
Place of performance
Main site or place of performance: Across Tourism Ireland's global network of markets.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING
Economic and financial standing: PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING
Minimum level(s) of standards:
(i) Turnover during any of the previous 3 financial years was at least: €2,000,000
(ii) Hold an up to date Tax Clearance Certificate [Irish Resident Bidders only]
NOTE #1: in the case of the Tenderer being a grouping, the condition at (i) above may be satisfied by the group
members as a whole.
Minimum level(s) of standards possibly required:
Candidates must declare below that they satisfy the minimum insurance requirements set out below and they
are able, upon request and without delay, to provide the supporting documentation to Tourism Ireland in each
case:
(i)Employer’s Liability Insurance with indemnity limit of €2,000,000
(ii)Public Liability Insurance with an indemnity limit of €1,000,000
(iii)Professional Indemnity Insurance with an indemnity limit of €1,000,000
Contract execution
Contract performance conditions: PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months
Tender opening date: 2022-02-14 📅
Tender opening time: 12:00
Place: eTenders electronic postbox facility
Additional information: 2 authorised Tourism Ireland personnel
Award criteria
Quality criterion (name): Approach to the Project
Quality criterion (weighting): 35%
Quality criterion (name): Research Methodology/Methodologies
Quality criterion (weighting): 10%
Quality criterion (name): Project Management
Quality criterion (weighting): 5%
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 50%

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Procurement Officer
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=205012&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be
included on the mailing list for clarifications. All information relating to attachments, including clarifications and
changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie)
only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed
(or not relayed) via third parties;
2) Suppliers must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included
on the mailing list for clarifications and to respond electronically to the competition.
3) Should you experience difficulty when uploading documents please contact the eTenders Support Desk for
technical assistance. Email etenders@eu-supply.com or telephone: 353 (0) 212439277 (9.00-17.30 GMT);
4) All queries regarding this tender requirement or process must be submitted through the Irish Procurement
Opportunities www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that
have registered an interest in this Notice on www.etenders.gov.ie The details of the person making the query will
not be disclosed when circulating the response;
5) This is the sole Request for Tenders for these services using the OPEN
procedure;
6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers, whether or not a final contract is awarded;
7) Contract award will be subject to the approval of the Board of Tourism Ireland;
8) It will be a condition of award that the successful tenderer is and remains tax compliant;
9) Duration of the Contract: It is anticipated that the Contract will commence in Q2 2022 for a period of up to 4 years subject to annual extension at Tourism Ireland's discretion based on satisfactory performance, budget and other factors
10) At its absolute discretion, the contracting authority may elect to terminate this procurement process or any contract awarded at any time;
11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information.
Respondents are advised to ensure that they return fully completed tender documentation in order to avoid the risk of elimination from the competition at the application/evaluation stage;
12) The contracting authority is subject to the provisions of the code of practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland, which is available on the contracting authority website;
13) To the extent that any personal data is processed in connection with the provision of the services or otherwise, the provisions set out in the contracting authority’s ICT and GDPR guidelines shall apply to such
processing;
14) Award of this contract will be subject to selected candidate being qualified for the purposes of the Fair Employment and Treatment (Northern Ireland) Order 1998, if based in Northern Ireland;
15) The contract will be subject to Irish law;
16) The contracting authority reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate
the process;
17) The contracting authority reminds suppliers that application to this competition and completion of tenders should in no way impede the need to comply with government advice/directives for isolation or any other
requirements or containment measures in place to fight the spread of Covid-19.

Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2022/S 010-019839 (2022-01-10)
Contract award notice (2024-01-04)
Object
Scope of the procurement
Short description:
Tourism Ireland procured a contract with a suitably qualified Research Services Provider for Research Services for Segmentation Refresh. This project will engage a provider of research services to work with Tourism Ireland to deliver a new overseas customer segmentation to identify best prospects for tourism to the island of Ireland, specifically to achieve strong return on marketing investment and long-term sustainable inbound tourism to the whole of the island of Ireland. Tourism Ireland reserves the right to commission the successful candidate to carry out follow-on research associated with these specific requirements, if needed. COMPETITION CLOSED
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Total value of the procurement: 850 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2024-01-04 📅
Publication date: 2024-01-09 📅
Identifiers
Notice number: 2024/S 006-011427
Refers to notice: 2022/S 010-019839
OJ-S issue: 6
Additional information
CONTRACT AWARDED. COMPETITION CLOSED.

Object
Scope of the procurement
Short description:
Tourism Ireland procured a contract with a suitably qualified Research Services Provider for Research Services for Segmentation Refresh.
COMPETITION CLOSED

Award of contract
Date of contract conclusion: 2023-02-20 📅
Name: Kantar uk limited
National registration number: 3073845
Postal address: TNS House, Westgate
Postal town: London
Postal code: W5 1UA
Country: United Kingdom 🇬🇧
Total value of the procurement: 850 000 EUR 💰
Information about tenders
Number of tenders received: 5
Source: OJS 2024/S 006-011427 (2024-01-04)
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