Multi Supplier Framework for Clinical and Business Video Collaborative Platforms for the Irish Health Service

Health Service Executive (HSE)

The Health Service Executive (HSE) is seeking to award a Multi-Supplier Framework Agreement for clinical and business video collaborative platforms for use throughout the Irish Health Service. The solutions, which will be delivered as Software as a Service (SAAS), will allow authorised users to provide care to service users, where clinically appropriate, and remote communication with colleagues, utilising video technology. Please see Tender Documents, available to download at www.etenders.gov.ie

Deadline

The time limit for receipt of tenders was 2022-11-29. The procurement was published on 2022-10-21.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2022-10-21 Contract notice
2022-11-18 Additional information
2023-11-13 Contract award notice
Contract notice (2022-10-21)
Object
Scope of the procurement
Title: Software package and information systems
Reference number: HSE 18121
Short description:
The Health Service Executive (HSE) is seeking to award a Multi-Supplier Framework Agreement for clinical and business video collaborative platforms for use throughout the Irish Health Service. The solutions, which will be delivered as Software as a Service (SAAS), will allow authorised users to provide care to service users, where clinically appropriate, and remote communication with colleagues, utilising video technology. Please see Tender Documents, available to download at www.etenders.gov.ie
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Supplies
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software package and information systems ๐Ÿ“ฆ
Additional CPV: Communication and multimedia software package ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: Health Service Executive (HSE)
Postal address: Head Office
Postal code: Millennium Park
Postal town: Naas
Contact
Internet address: http://www.hse.ie ๐ŸŒ
E-mail: john.omahony@hse.ie ๐Ÿ“ง
Phone: +353 0 ๐Ÿ“ž
Fax: +353 0214923380 ๐Ÿ“ 
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=227133&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=227133&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2022-10-21 ๐Ÿ“…
Submission deadline: 2022-11-29 ๐Ÿ“…
Publication date: 2022-10-26 ๐Ÿ“…
Identifiers
Notice number: 2022/S 207-590264
OJ-S issue: 207
Additional information
Please see Tender Documents, available to download at www.etenders.gov.ie

Object
Scope of the procurement
Estimated total value: 1 EUR ๐Ÿ’ฐ
Title of the lot: Platforms suitable for small clinical groups (< 4 users per session)
Lot number: 1
Short description:
Platforms suitable for One to One and Small group clinical use (<4 participants) e.g. Outpatient appointment between healthcare provider and service user/patient along with their representatives or small clinical meeting. This Lot will be limited to the 3 top scoring qualified tenderers.
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Estimated value excluding VAT: 1 EUR ๐Ÿ’ฐ
Duration: 48 months
Additional information: Please see Tender Documents, available to download at www.etenders.gov.ie
Title of the lot: Platforms suitable for large clinical groups (โ‰ฅ4 users per session)
Lot number: 2
Short description:
Platforms suitable for larger Clinical Groups e.g. Patient and Clinician education sessions/workshops or large Multi-Disciplinary Team meetings. This Lot will be limited to the 3 top scoring qualified tenderers
Title of the lot: Platforms suitable for Enterprise Business use. (>3,000)
Lot number: 3
Short description:
Platforms suitable for business use, with option to host in excess of 3,000 attendees in a meeting environment, and ability to manage elements of these attendees. This Lot will be limited to the 3 top scoring qualified tenderers
Place of performance
Main site or place of performance: Republic of Ireland

Legal, economic, financial and technical information
Contract execution
Contract performance conditions: Please see Tender Documents, available to download at www.etenders.gov.ie

Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 9
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 2023-11-29 ๐Ÿ“…
Tender opening date: 2022-11-29 ๐Ÿ“…
Tender opening time: 12:00
Additional information: A minimum of 2 authorised officers of the Health Service Executive

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: John O Mahony
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=227133&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 1888600 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Fax: +353 18886088 ๐Ÿ“ 
Internet address: http://www.courts.ie ๐ŸŒ
Source: OJS 2022/S 207-590264 (2022-10-21)
Additional information (2022-11-18)
Object
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Video conferencing software package ๐Ÿ“ฆ

Reference
Dates
Date dispatched: 2022-11-18 ๐Ÿ“…
Submission deadline: 2022-12-16 ๐Ÿ“…
Publication date: 2022-11-23 ๐Ÿ“…
Identifiers
Notice number: 2022/S 226-649672
Refers to notice: 2022/S 207-590264
OJ-S issue: 226
Additional information
Tenderers are advised that the closing date has been extended from 29/11/2022 @12.00 to 16/12/2022 @12.00.
Source: OJS 2022/S 226-649672 (2022-11-18)
Contract award notice (2023-11-13)
Object
Scope of the procurement
Total value of the procurement: 1 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2023-11-13 ๐Ÿ“…
Publication date: 2023-11-17 ๐Ÿ“…
Identifiers
Notice number: 2023/S 222-699911
OJ-S issue: 222

Procedure
Award criteria
Quality criterion (name): Project Implementation
Quality criterion (weighting): 5
Quality criterion (name): Quality & Technical Merit
Quality criterion (weighting): 40
Quality criterion (name): Post Implementation
Quality criterion (weighting): 15
Price (weighting): 40

Award of contract
Date of contract conclusion: 2023-09-06 ๐Ÿ“…
Name: Involve Visual Collaboration Ltd
National registration number: 2383157
Postal address: Martin Dawes House
Postal town: Warrington
Postal code: Europa Boulevard, We
Country: United Kingdom ๐Ÿ‡ฌ๐Ÿ‡ง
Phone: +44 8458053455 ๐Ÿ“ž
E-mail: hello@involve.vc ๐Ÿ“ง
Internet address: http://www.involve.vc ๐ŸŒ
Total value of the procurement: 1 EUR ๐Ÿ’ฐ
Name: RedZinc Services Ltd
National registration number: IE9799534D
Postal address: Guinness Enterprise Centre Taylorโ€™s Lane
Postal town: Dublin
Postal code: D08 N9EX
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: info@redzinc.net ๐Ÿ“ง
Internet address: http://https://redzinc.net/ ๐ŸŒ
Name: T-Pro
National registration number: 273216
Postal address: 32 Fitzwilliam Place
Postal code: Dublin
Phone: +353 19696400 ๐Ÿ“ž
E-mail: support@tpro.io ๐Ÿ“ง
Name: eir Business
National registration number: 98789
Postal address: 2022 Bianconi Avenue, Citywest Business Campus
Postal town: Dublin 24
Phone: +353 851744917 ๐Ÿ“ž
E-mail: sales@eirevo.ie ๐Ÿ“ง
Internet address: http://www.eir.ie ๐ŸŒ
Name: Hospital Services Limited
National registration number: IE 9Y46096U
Postal address: UNIT 1 BLOCK 4 BLANCHARDSTOWN CORPORATE PARK, BLANCHARDSTOWN, DUBLIN
Postal town: Dublin D15 YW26
Postal code: Blanchardstown
Phone: +353 012950500 ๐Ÿ“ž
E-mail: sales@hsl.ie ๐Ÿ“ง
Internet address: http://www.hsl.ie ๐ŸŒ
Information about tenders
Number of tenders received: 12
Source: OJS 2023/S 222-699911 (2023-11-13)