Multi Supplier Framework for Clinical and Business Video Collaborative Platforms for the Irish Health Service

Health Service Executive (HSE)

The Health Service Executive (HSE) is seeking to award a Multi-Supplier Framework Agreement for clinical and business video collaborative platforms for use throughout the Irish Health Service. The solutions, which will be delivered as Software as a Service (SAAS), will allow authorised users to provide care to service users, where clinically appropriate, and remote communication with colleagues, utilising video technology. Please see Tender Documents, available to download at www.etenders.gov.ie

Deadline
The time limit for receipt of tenders was 2022-11-29. The procurement was published on 2022-10-21.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2022-10-21 Contract notice
2022-11-18 Additional information
2023-11-13 Contract award notice
Contract notice (2022-10-21)
Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number: N/a
Postal address: Head Office
Postal town: Naas
Postal code: Millennium Park
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: John O Mahony
Phone: +353 0 ๐Ÿ“ž
E-mail: john.omahony@hse.ie ๐Ÿ“ง
Fax: +353 0214923380 ๐Ÿ“ 
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.hse.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=227133&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=227133&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œMulti Supplier Framework for Clinical and Business Video Collaborative Platforms for the Irish Health Service HSE 18121โ€
Products/services: Software package and information systems ๐Ÿ“ฆ
Short description:
โ€œThe Health Service Executive (HSE) is seeking to award a Multi-Supplier Framework Agreement for clinical and business video collaborative platforms for use...โ€    Show more
Estimated value excluding VAT: EUR 1 ๐Ÿ’ฐ
Information about lots
Tenders may be submitted for all lots

1๏ธโƒฃ
Scope of the procurement
Title: Platforms suitable for small clinical groups (< 4 users per session)
Title
Lot Identification Number: 1
Description
Additional products/services: Communication and multimedia software package ๐Ÿ“ฆ
Additional products/services: Communication software package ๐Ÿ“ฆ
Additional products/services: Desktop communications software package ๐Ÿ“ฆ
Additional products/services: Video conferencing software package ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Republic of Ireland
Description of the procurement:
โ€œPlatforms suitable for One to One and Small group clinical use (<4 participants) e.g. Outpatient appointment between healthcare provider and service...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Additional information: Please see Tender Documents, available to download at www.etenders.gov.ie

2๏ธโƒฃ
Scope of the procurement
Title: Platforms suitable for large clinical groups (โ‰ฅ4 users per session)
Title
Lot Identification Number: 2
Description
Description of the procurement:
โ€œPlatforms suitable for larger Clinical Groups e.g. Patient and Clinician education sessions/workshops or large Multi-Disciplinary Team meetings. This Lot...โ€    Show more
Scope of the procurement
Estimated total value excluding VAT: EUR 1 ๐Ÿ’ฐ

3๏ธโƒฃ
Scope of the procurement
Title: Platforms suitable for Enterprise Business use. (>3,000)
Title
Lot Identification Number: 3
Description
Description of the procurement:
โ€œPlatforms suitable for business use, with option to host in excess of 3,000 attendees in a meeting environment, and ability to manage elements of these...โ€    Show more
Scope of the procurement
Estimated total value excluding VAT: EUR 1 ๐Ÿ’ฐ

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: Please see Tender Documents, available to download at www.etenders.gov.ie

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators
Description
Envisaged maximum number of participants to the framework agreement: 9
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-11-29 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender must be valid until: 2023-11-29 ๐Ÿ“…
Conditions for opening of tenders: 2022-11-29 12:00 ๐Ÿ“…
Conditions for opening of tenders (Information about authorised persons and opening procedure): A minimum of 2 authorised officers of the Health Service Executive

Complementary information
Additional information
Please see Tender Documents, available to download at www.etenders.gov.ie
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 1888600 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Fax: +353 18886088 ๐Ÿ“ 
URL: http://www.courts.ie ๐ŸŒ
Source: OJS 2022/S 207-590264 (2022-10-21)
Additional information (2022-11-18)

Complementary information
Original notice reference
Notice number in the OJ S: 2022/S 207-590264

Changes
Text to be corrected in the original notice
Section number: IV.2.2
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2022-11-29 ๐Ÿ“…
Time: 12:00
New value
Date: 2022-12-16 ๐Ÿ“…
Time: 12:00
Text to be corrected in the original notice
Section number: IV.2.7
Place of text to be modified: Time for opening of tenders
Old value
Date: 2022-11-29 ๐Ÿ“…
Time: 12:00
New value
Date: 2022-12-16 ๐Ÿ“…
Time: 12:00
Other additional information

โ€œTenderers are advised that the closing date has been extended from 29/11/2022 @12.00 to 16/12/2022 @12.00.โ€
Source: OJS 2022/S 226-649672 (2022-11-18)
Contract award notice (2023-11-13)
Object
Scope of the procurement
Total value of the procurement (excluding VAT): EUR 1 ๐Ÿ’ฐ
Information about lots
This contract is divided into lots โœ…
Award criteria
Quality criterion (name): Project Implementation
Quality criterion (weighting): 5
Quality criterion (name): Quality & Technical Merit
Quality criterion (weighting): 40
Quality criterion (name): Post Implementation
Quality criterion (weighting): 15
Price (weighting): 40

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2022/S 207-590264

Award of contract

1๏ธโƒฃ
Contract Number: 1
Lot Identification Number: 1
Title: Platforms suitable for small clinical groups (< 4 users per session)
Date of conclusion of the contract: 2023-09-06 ๐Ÿ“…
Information about tenders
Number of tenders received: 12
Number of tenders received by electronic means: 12
Name and address of the contractor
Name: Involve Visual Collaboration Ltd
National registration number: 2383157
Postal address: Martin Dawes House
Postal town: Warrington
Postal code: Europa Boulevard, We
Country: United Kingdom ๐Ÿ‡ฌ๐Ÿ‡ง
Phone: +44 8458053455 ๐Ÿ“ž
E-mail: hello@involve.vc ๐Ÿ“ง
Region: United Kingdom ๐Ÿ™๏ธ
URL: http://www.involve.vc ๐ŸŒ
The contractor is an SME โœ…
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

2๏ธโƒฃ
Contract Number: 2
Name and address of the contractor
Name: RedZinc Services Ltd
National registration number: IE9799534D
Postal address: Guinness Enterprise Centre Taylorโ€™s Lane
Postal town: Dublin
Postal code: D08 N9EX
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: info@redzinc.net ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://https://redzinc.net/ ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

3๏ธโƒฃ
Contract Number: 3
Name and address of the contractor
Name: T-Pro
National registration number: 273216
Postal address: 32 Fitzwilliam Place
Postal code: Dublin
Phone: +353 19696400 ๐Ÿ“ž
E-mail: support@tpro.io ๐Ÿ“ง
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ
Information about subcontracting
The contract is likely to be subcontracted

4๏ธโƒฃ
Contract Number: 4
Lot Identification Number: 2
Title: Platforms suitable for large clinical groups (โ‰ฅ4 users per session)
Name and address of the contractor
Name: eir Business
National registration number: 98789
Postal address: 2022 Bianconi Avenue, Citywest Business Campus
Postal town: Dublin 24
Phone: +353 851744917 ๐Ÿ“ž
E-mail: sales@eirevo.ie ๐Ÿ“ง
Fax: +353 14600282 ๐Ÿ“ 
URL: http://www.eir.ie ๐ŸŒ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

5๏ธโƒฃ
Contract Number: 5
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

6๏ธโƒฃ
Contract Number: 6
Lot Identification Number: 3
Title: Platforms suitable for Enterprise Business use. (>3,000)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

7๏ธโƒฃ
Contract Number: 7
Name and address of the contractor
Name: Hospital Services Limited
National registration number: IE 9Y46096U
Postal address: UNIT 1 BLOCK 4 BLANCHARDSTOWN CORPORATE PARK, BLANCHARDSTOWN, DUBLIN
Postal town: Dublin D15 YW26
Postal code: Blanchardstown
Phone: +353 012950500 ๐Ÿ“ž
E-mail: sales@hsl.ie ๐Ÿ“ง
Fax: +353 012950555 ๐Ÿ“ 
URL: http://www.hsl.ie ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ
Source: OJS 2023/S 222-699911 (2023-11-13)