Research and Strategic Consultancy Services Framework Agreements

Tourism Ireland CLG

Tourism Ireland is seeking to establish two [2] Framework Agreements for the provision of Research and Strategic Consultancy Services. The successful tenderer(s) will comprise a multi-disciplinary team which can comprehensively provide all the inputs and expertise necessary to deliver the requirements to the highest quality. Please note that this Qualification Questionnaire is for both Lots. This tender is being issued on behalf of the Strategy and Insights (S&I) team in Tourism Ireland.
The Lots being procured are:
- Lot 1 - Advertising Effectiveness Services [Single-party Framework Agreement]
- Lot 2 - Ad hoc Research (both Qualitative and Quantitative) [Multi-party Framework Agreement]
This is Stage I – the qualification stage, of a 2-stage Restricted procedure.

Deadline

The time limit for receipt of tenders was 2021-09-20. The procurement was published on 2021-08-17.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Behaviour & Attitudes Marketing Research
• Coyne Research
• Genesis
• Mccp
• Millward Brown
• Red C Research And Marketing Ltd

Who?

• Tourism Ireland CLG

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2021-08-17	Contract notice
2022-07-08	Contract award notice

Contract notice (2021-08-17)
Object
Scope of the procurement
Title: Research services
Reference number: TI/S&I/2021
Short description:

Tourism Ireland is seeking to establish two [2] Framework Agreements for the provision of Research and Strategic Consultancy Services. The successful tenderer(s) will comprise a multi-disciplinary team which can comprehensively provide all the inputs and expertise necessary to deliver the requirements to the highest quality. Please note that this Qualification Questionnaire is for both Lots. This tender is being issued on behalf of the Strategy and Insights (S&I) team in Tourism Ireland. The Lots being procured are: - Lot 1 - Advertising Effectiveness Services [Single-party Framework Agreement] - Lot 2 - Ad hoc Research (both Qualitative and Quantitative) [Multi-party Framework Agreement] This is Stage I – the qualification stage, of a 2-stage Restricted procedure.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Research services 📦
Additional CPV: Research and development consultancy services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Tourism Ireland CLG
Postal address: 4th Floor - Bishop's Square, Redmond's Hill
Postal code: D02 TD99
Postal town: Dublin
Contact
Internet address: http://www.ireland.com 🌏
E-mail: hhughes@tourismireland.com 📧
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=195845&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=195845&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2021-08-17 📅
Submission deadline: 2021-09-20 📅
Publication date: 2021-08-20 📅
Identifiers
Notice number: 2021/S 161-424154
OJ-S issue: 161
Additional information

The successful bidder will be expected to have: • An extensive knowledge of advertising effectiveness and evaluation • Access to global benchmarks and norms and/or methodologies to provide international comparison • Access to online panels which have the ability to deliver on Tourism Ireland’s sample requirements, from 16years+ and across key demographics

Object
Scope of the procurement
Short description:

The Lots being procured are:

- Lot 1 - Advertising Effectiveness Services [Single-party Framework Agreement]

- Lot 2 - Ad hoc Research (both Qualitative and Quantitative) [Multi-party Framework Agreement]

This is Stage I – the qualification stage, of a 2-stage Restricted procedure.

Estimated total value: 2 964 000 EUR 💰
Title of the lot: Lot 1 - Single-Party Framework for Advertising Effectiveness
Lot number: 1
Short description:

It is our intention to appoint one [1] supplier to a Single-party Framework Agreement who will partner Tourism Ireland on research and insight into Advertising Effectiveness.

Research may differ throughout the life of the project but we may undertake for example:

• Consumer evaluation of video content, benchmarked against global norms

• Qualitative assessment of potential advertising

• Advertising awareness in key markets

PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING

Estimated value excluding VAT: 1 200 000 EUR 💰
Duration: 48 months
Description of renewals:

The term of this Framework Agreement shall be three years from the Commencement Date. Tourism Ireland may, at its absolute discretion, extend the Contract Period by up to but no more than one further period of one (1) year

Additional information:

The successful bidder will be expected to have:

• An extensive knowledge of advertising effectiveness and evaluation

• Access to global benchmarks and norms and/or methodologies to provide international comparison

• Access to online panels which have the ability to deliver on Tourism Ireland’s sample requirements, from 16years+ and across key demographics

Title of the lot: Lot 2 - Multi-Party Framework for Ad-hoc Consumer Research (both Qualitative and Quantitative)
Lot number: 2
Short description:

It is our intention to appoint a minimum of five [5] agencies [subject to the quality of tender proposals received] to a Multi-party Framework Agreement to service Tourism Ireland’s requirements on an ad-hoc basis in respect of both qualitative and quantitative research projects. Services will be drawn down, as required, via Mini-tender competitions on a project by project basis. The drawdown mechanism will be advised to shortlisted candidates in the RFT documentation issued at Stage 2. PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING

Estimated value excluding VAT: 1 764 000 EUR 💰
Additional information:

The successful bidder(s) will be expected to have:

• A full suite of both qualitative and quantitative tools and skills

• Access to a global online panel which has the ability to deliver on Tourism Ireland’s sample requirements

• Ability to run multi-country quantitative and qualitative projects

Place of performance
Main site or place of performance: Dublin

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING
Economic and financial standing:

Candidates must declare below they satisfy the financial and economic standing requirements set out below and they are able, upon request and without delay, to provide the supporting documentation to Tourism Ireland in each case.

(i) Turnover during any of the previous 3 financial years was at least: €2,400,000 [Lot 1] €882,000 [Lot 2]

(ii) Hold an up to date Tax Clearance Certificate.

NOTE #1: in the case of the Tenderer being a grouping, the condition at (i) above may be satisfied by the group members as a whole.

Minimum level(s) of standards:

Candidates must declare below that they satisfy the minimum insurance requirements set out below and they are able, upon request and without delay, to provide the supporting documentation to Tourism Ireland in each case:

(i)Employer’s Liability Insurance with indemnity limit of €2,000,000

(ii)Public Liability Insurance with an indemnity limit of €1,000,000

(iii)Professional Indemnity Insurance with an indemnity limit of €1,000,000

Technical and professional ability: PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING
Minimum level(s) of standards: PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING
Contract execution
Contract performance conditions: PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING

Procedure
Legal basis: 32014L0024
Minimum number of candidates: 5
Objective criteria for choosing the limited number of candidates:

Passing all Pre-Qualification Requirements

Suitability Criteria

- Team skills and experience

- Benchmarks

- World Class Insight Generation

- Previous Relevant Contracts

- Quality Assurance Measures

- Team Skills and Experience

- Project Management

- Insight Generation

- Data Dissemination/Display

Time of receipt of tenders: 12:00
Date of dispatch of invitations: 2021-10-04 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Procurement Officer
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=195845&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;

2) Suppliers must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition.

3) Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or telephone: 353 (0) 212439277 (9.00-17.30 GMT);

4) All queries regarding this tender requirement or process must be submitted through the Irish Procurement Opportunities www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that have registered an interest in this Notice on www.etenders.gov.ie The details of the person making the query will not be disclosed when circulating the response;

5) This is the sole call for Requests to Participate for these services. This is the 1st stage in a 2-stage Restricted procedure;

6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers, whether or not a final contract is awarded;

7) Contract award will be subject to the approval of the Board of Tourism Ireland;

8) It will be a condition of award that the successful tenderer is and remains tax compliant;

9) Duration of the Framework Agreement: It is anticipated that the Framework Agreement(s) will commence in January 2022 for a period of 3 years with an option at the sole discretion of Tourism Ireland to extend annually for up to a further 1 year. Appointment to a Framework is not a guarantee of work.

10) At its absolute discretion, the contracting authority may elect to terminate this procurement process or any contract awarded at any time;

11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Respondents are advised to ensure that they return fully completed tender documentation in order to avoid the risk of elimination from the competition at the application/evaluation stage;

12) The contracting authority is subject to the provisions of the code of practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland, which is available on the contracting authority website;

13) To the extent that any personal data is processed in connection with the provision of the services or otherwise, the provisions set out in the contracting authority’s ICT and GDPR guidelines shall apply to such processing;

14) Award of this contract will be subject to selected candidate being qualified for the purposes of the Fair Employment and Treatment (Northern Ireland) Order 1998, if based in Northern Ireland;

15) The contract will be subject to Irish law;

16) The contracting authority reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process;

17) The contracting authority reminds suppliers that application to this competition and completion of tenders should in no way impede the need to comply with government advice/directives for isolation or any other requirements or containment measures in place to fight the spread of Covid-19.

Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2021/S 161-424154 (2021-08-17)

Contract award notice (2022-07-08)
Object
Scope of the procurement
Short description:

Tourism Ireland undertook a competitive procurement process to establish two [2] Framework Agreements for the provision of Research and Strategic Consultancy Services. The successful tenderer(s) will comprise a multi-disciplinary team which can comprehensively provide all the inputs and expertise necessary to deliver the requirements to the highest quality. The Lots procured are: - Lot 1 - Advertising Effectiveness Services [Single-party Framework Agreement] - Lot 2 - Ad hoc Research (both Qualitative and Quantitative) [Multi-party Framework Agreement]

Total value of the procurement: 2 964 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2022-07-08 📅
Publication date: 2022-07-13 📅
Identifiers
Notice number: 2022/S 133-380428
Refers to notice: 2021/S 161-424154
OJ-S issue: 133
Additional information

The successful bidder(s) will be expected to have: • A full suite of both qualitative and quantitative tools and skills • Access to a global online panel which has the ability to deliver on Tourism Ireland’s sample requirements • Ability to run multi-country quantitative and qualitative projects

Object
Scope of the procurement
Short description:

The Lots procured are:

Procedure
Award criteria
Quality criterion (name): Your Contribution
Quality criterion (weighting): 20%
Quality criterion (name): Timelines
Quality criterion (weighting): 10%
Quality criterion (name): Response to Challenge Scenario
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 50%

Award of contract
Date of contract conclusion: 2022-03-28 📅
Name: Millward Brown
National registration number: IE0660517W
Postal address: 5/6 Ely Place
Postal town: Dublin 2
Postal code: Dublin
Country: Ireland 🇮🇪
Total value of the procurement: 1 200 000 EUR 💰
Date of contract conclusion: 2022-03-01 📅
Name: Behaviour & Attitudes Marketing Research
National registration number: 102171
Postal address: Milltown House
Postal town: Milltown
Postal code: Mount St Annes
Internet address: http://www.banda.ie 🌏
Total value of the procurement: 1 764 000 EUR 💰
Name: Coyne Research
National registration number: N/a
Postal address: 16 The Courtyard
Postal town: Dublin 22
Postal code: Kilcarbery Business
Internet address: http://www.coyneresearch.com 🌏
Name: Genesis
National registration number: 9663055F
Postal address: The Chapel
Postal town: Dublin 6
Postal code: Mount St Anne's
Internet address: http://www.genesis.ie 🌏
Name: Mccp
National registration number: 377501
Postal address: 1 Strand Street Great
Postal town: Dublin
Postal code: Dublin D01T3C6
Internet address: http://www.mccp.ie 🌏
Name: RED C Research and Marketing Ltd
National registration number: ie6391854v
Postal address: Ground Floor, Block G, Eastpoint Busines Park
Internet address: http://www.redcresearch.ie 🌏
Information about tenders
Number of tenders received: 6

Reference
Additional information

THIS PROCUREMENT PROCESS HAS BEEN COMPLETED AND CONTRACTS HAVE BEEN AWARDED UNDER EACH LOT

Source: OJS 2022/S 133-380428 (2022-07-08)

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