Fáilte Ireland is seeking to establish three Framework agreements for the provision of design thinking services. The successful tenderer will comprise a highly experienced team with an extensive track record which can comprehensively provide all the inputs and expertise necessary to deliver the requirements to the highest quality.
Deadline
The time limit for receipt of tenders was 2021-03-04.
The procurement was published on 2021-02-02.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“Multi Party Framework Agreement for Specialist Services relating to Delivery of Design-Thinking Services
EV/2021/01”
Products/services: Business and management consultancy and related services📦
Short description:
“Fáilte Ireland is seeking to establish three Framework agreements for the provision of design thinking services. The successful tenderer will comprise a...”
Short description
Fáilte Ireland is seeking to establish three Framework agreements for the provision of design thinking services. The successful tenderer will comprise a highly experienced team with an extensive track record which can comprehensively provide all the inputs and expertise necessary to deliver the requirements to the highest quality.
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Estimated value excluding VAT: EUR 350 000 💰
Information about lots
Tenders may be submitted for all lots
1️⃣ Scope of the procurement
Title:
“Application of Design Thinking interventions to Fulfil a Range of Strategic Assignments” Title
Lot Identification Number: 1
Description
Additional products/services: Business development consultancy services📦
Additional products/services: Business and management consultancy and related services📦
Place of performance: Éire/Ireland🏙️
Description of the procurement:
“Application of design thinking interventions to fulfil a range of strategic assignments. Strategic assignments can range in their aims but will be focused...”
Description of the procurement
Application of design thinking interventions to fulfil a range of strategic assignments. Strategic assignments can range in their aims but will be focused upon any area of activity of a national enterprise agency, including optimising the development and delivery of initiatives to achieved Fáilte Ireland’s strategy and related challenges organisational excellence.
Assignments must utilise robust application of design-thinking principles using a range of innovative delivery methods including but not limited to:
1) On site and remote workshops;
2) Conference calls/video sessions with individuals and groups who may be geographically disparate or who require sessions to be delivery remotely without impacting on the effectiveness of the sessions;
3) Other innovative and imaginative methods to deliver projects which may be suggested by the tenderer;
4) Flexible and agile sessions through both face to face/on site sessions and also if required, through online platforms using remote facilitation tools and techniques capable of delivering the same quality of outputs onsite sessions are not possible due to circumstances;
5) Provision a process and procedure documentation service to ensure that workshop/session outcomes are documented and implemented.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
2️⃣ Scope of the procurement
Title:
“Delivery of Education and Learning Support to Fáilte Ireland on the Ethos, Principles and Practical Application of Design Thinking” Title
Lot Identification Number: 2
Description
Description of the procurement:
“Delivery of education and learning support to Fáilte Ireland on the ethos, principles and practical application of design thinking
1) Educate Fáilte Ireland...”
Description of the procurement
Delivery of education and learning support to Fáilte Ireland on the ethos, principles and practical application of design thinking
1) Educate Fáilte Ireland management and staff on the field of design-thinking – its background, principles, purpose and benefits;
2) Support the development of practical Design Thinking skills with the organisation;
3) Use case studies and real-world examples, including public sector examples, to demonstrate the practical application of design-thinking in organisations, the identification of solutions and the outcomes/lessons learnt.
3️⃣ Scope of the procurement
Title:
“Utilisation of Design Thinking to Drive Solutions and Improvements for Multi-channel, Technology-led Systems and Processes” Title
Lot Identification Number: 3
Description
Description of the procurement:
“Utilisation of design thinking to drive solutions and improvements for multi-channel, technology-led systems and processes
1) Utilise design thinking to...”
Description of the procurement
Utilisation of design thinking to drive solutions and improvements for multi-channel, technology-led systems and processes
1) Utilise design thinking to support internal business process improvements – enabling teams to work more effectively within own divisions and also cross functionally with other business units;
2) Utilise design thinking to support external business process improvements to drive delivery of better services to external business clients and consumers;
3) Utilise design thinking to support new product, project or service design.
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions:
“As stated in the ITT document available for downloading from www.etenders.gov.ie” Economic and financial standing
List and brief description of selection criteria:
“As stated in the ITT document available for downloading from www.etenders.gov.ie” Conditions for participation
“As stated in the ITT document available for downloading from www.etenders.gov.ie” Technical and professional ability
List and brief description of selection criteria:
“As stated in the ITT document available for downloading from www.etenders.gov.ie” Conditions for participation
Conditions for participation (technical and professional ability):
“As stated in the ITT document available for downloading from www.etenders.gov.ie” Conditions related to the contract
Contract performance conditions:
“As stated in the ITT document available for downloading from www.etenders.gov.ie”
Procedure Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators
Description
Envisaged maximum number of participants to the framework agreement: 5
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-03-04
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2021-03-04
12:00 📅
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
“1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie)only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the sole call for competition for this service;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers;
4) Establishment of this contract will be subject to the approval of the competent authorities;
5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process or if having concluded contract, the contracting authority considers that the successful tenderer has not met or cannot meet its obligations, the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at anytime;
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation stage.
Show more Review body
Name: High Court
Postal address: Chief Registrar, The Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
URL: www.courts.ie🌏 Review procedure
Precise information on deadline(s) for review procedures:
“The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010,...”
Precise information on deadline(s) for review procedures
The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The statutory instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that contract.
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Source: OJS 2021/S 025-060390 (2021-02-02)
Contract award notice (2021-09-16) Contracting authority Name and addresses
Postal town: Dublin
Postal code: 1
Object Scope of the procurement
Short description:
“Fáilte Ireland is seeking to establish three Framework Agreements for the provision of Design Thinking Services. The successful tenderer will comprise a...”
Short description
Fáilte Ireland is seeking to establish three Framework Agreements for the provision of Design Thinking Services. The successful tenderer will comprise a highly experienced team with an extensive track record which can comprehensively provide all the inputs and expertise necessary to deliver the requirements to the highest quality.
Show more
Total value of the procurement (excluding VAT): EUR 750 000 💰
Information about lots
This contract is divided into lots ✅ Scope of the procurement
Title:
“Application of Design Thinking interventions to fulfil a range of strategic assignments” Description
Description of the procurement:
“Application of Design Thinking interventions to fulfil a range of strategic assignments. Strategic assignments can range in their aims but will be focused...”
Description of the procurement
Application of Design Thinking interventions to fulfil a range of strategic assignments. Strategic assignments can range in their aims but will be focused upon any area of activity of a national enterprise agency, including optimising the development and delivery of initiatives to achieved Fáilte Ireland’s strategy and related challenges organisational excellence.
Assignments must utilise robust application of design-thinking principles using a range of innovative delivery methods including but not limited to:
1. On site and remote workshops
2. Conference calls/video sessions with individuals and groups who may be geographically disparate or who require sessions to be delivery remotely without impacting on the effectiveness of the sessions
3. Other innovative and imaginative methods to deliver projects which may be suggested by the tenderer
4. Flexible and agile sessions through both face to face/on site sessions and also if required, through online platforms using remote facilitation tools and techniques capable of delivering the same quality of outputs onsite sessions are not possible due to circumstances
5. Provision a process and procedure documentation service to ensure that workshop/session outcomes are documented and implemented
Show more Award criteria
Quality criterion (name): Methodological Approach
Quality criterion (weighting): 30
Quality criterion (name): Delivery Skills and Expertise
Quality criterion (weighting): 20
Quality criterion (name): Project Management & Deliverables
Quality criterion (weighting): 10
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 40
Scope of the procurement
Title:
“Delivery of education and learning support to Fáilte Ireland on the ethos, principles and practical application of Design Thinking” Description
Description of the procurement:
“Delivery of education and learning support to Fáilte Ireland on the ethos, principles and practical application of Design Thinking
1. Educate Fáilte Ireland...”
Description of the procurement
Delivery of education and learning support to Fáilte Ireland on the ethos, principles and practical application of Design Thinking
1. Educate Fáilte Ireland management and staff on the field of Design-thinking – its background, principles, purpose and benefits
2. Support the development of practical Design Thinking skills with the organisation
3. Use case studies and real-world examples, including public sector examples, to demonstrate the practical application of Design-thinking in organisations, the identification of solutions and the outcomes/lessons learnt
Show more Scope of the procurement
Title:
“Utilisation of Design Thinking to drive solutions and improvements for multi-channel, technology-led systems and processes” Description
Description of the procurement:
“Utilisation of Design Thinking to drive solutions and improvements for multi-channel, technology-led systems and processes
1. Utilise Design Thinking to...”
Description of the procurement
Utilisation of Design Thinking to drive solutions and improvements for multi-channel, technology-led systems and processes
1. Utilise Design Thinking to support internal business process improvements – enabling teams to work more effectively within own Divisions and also cross functionally with other business units
2. Utilise Design Thinking to support external business process improvements to drive delivery of better services to external business clients and consumers
3. Utilise Design Thinking to support new product, project or service design
Show more Award criteria
Quality criterion (name): Competency and Expertise
Procedure Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2021/S 025-060390
Award of contract
1️⃣
Contract Number: 1
Lot Identification Number: 1
Title:
“Application of Design Thinking interventions to fulfil a range of strategic assignments”
Date of conclusion of the contract: 2021-09-16 📅
Information about tenders
Number of tenders received: 10
Number of tenders received by electronic means: 10
Name and address of the contractor
Name: BearingPoint Ireland
National registration number: IE 9761673F
Postal address: Montague House
Postal town: Dublin 2
Postal code: Adelaide Road
Country: Ireland 🇮🇪
Phone: +353 14181176📞
E-mail: andrew.montgomery@bearingpoint.com📧
Fax: +353 14181500 📠
Region: Éire/Ireland🏙️
URL: http://www.bearingpoint.com🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 2 500 000 💰
2️⃣
Contract Number: 2
Name and address of the contractor
Name: Big Motive
National registration number: 848824483
Postal address: 2nd Floor, The Flatiron, 64-66 Upper Church Lane
Postal town: Belfast
Postal code: BT1 4QL
Country: United Kingdom 🇬🇧
Phone: +44 2890241033📞
E-mail: jc@bigmotive.com📧
Region: United Kingdom 🏙️
URL: http://www.bigmotive.com🌏 Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 2 500 000 💰
3️⃣
Contract Number: 3
Name and address of the contractor
Name: Cardiff Metropolitan University
National registration number: GB542915736
Postal address: 200 Western Avenue
Postal town: Cardiff
Postal code: CF5 2YB
E-mail: awhicher@cardiffmet.ac.uk📧
URL: http://www.pdr-online.com🌏 Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 250 000 💰
4️⃣
Contract Number: 4
Name and address of the contractor
Name: Design Intervention
National registration number: 7567663C
Postal address: Fennagh, Glencar,
Postal town: Manorhamilton
Postal code: Na
E-mail: lryan@designintervention.ie📧
URL: http://www.designintervention.ie🌏 Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 250 000 💰
5️⃣
Contract Number: 5
Lot Identification Number: 2
Title:
“Delivery of education and learning support on the ethos, principles & practical application of DT” Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 250 000 💰
6️⃣
Contract Number: 6
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 250 000 💰
7️⃣
Contract Number: 7
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 250 000 💰
8️⃣
Contract Number: 8
Name and address of the contractor
Name: Fathom
National registration number: NI616844
Postal address: Midtown Centre, 25 Talbot Street, Belfast BT1 2LD
Postal code: Antrim
Phone: +44 2890992882📞
E-mail: gareth@fathom.pro📧
URL: http://www.fathom.pro🌏 Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 250 000 💰
9️⃣
Contract Number: 9
Lot Identification Number: 3
Title:
“Utilisation of DT, drive solutions & improvements for multi-channel, technology-led systems & proces” Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 250 000 💰
1️⃣0️⃣
Contract Number: 10
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 250 000 💰
1️⃣1️⃣
Contract Number: 11
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 250 000 💰
1️⃣2️⃣
Contract Number: 12
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 250 000 💰
Complementary information Review body
Postal town: Dublin
Postal code: 7
Source: OJS 2021/S 183-476924 (2021-09-16)
Contract award notice (2021-09-22) Object Scope of the procurement
Total value of the procurement (excluding VAT): EUR 750 000 💰
Procedure Administrative information
Previous publication concerning this procedure: 2021/S 183-476924
Award of contract Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 250 000 💰
Total value of the contract/lot: EUR 250 000 💰
Total value of the contract/lot: EUR 250 000 💰
Total value of the contract/lot: EUR 250 000 💰
Total value of the contract/lot: EUR 250 000 💰
Total value of the contract/lot: EUR 250 000 💰
Total value of the contract/lot: EUR 250 000 💰
Total value of the contract/lot: EUR 250 000 💰
Total value of the contract/lot: EUR 250 000 💰
Total value of the contract/lot: EUR 250 000 💰
Total value of the contract/lot: EUR 250 000 💰
Total value of the contract/lot: EUR 250 000 💰
Source: OJS 2021/S 187-487198 (2021-09-22)