Fáilte Ireland is seeking to appoint a Digital Agency partner with the ambition to lead the transformation of our B2B digital platforms and communications.
Deadline
The time limit for receipt of tenders was 2021-08-06.
The procurement was published on 2021-06-25.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Digital Agency for B2B
DI/2021/07
Products/services: Advertising and marketing services📦
Short description:
“Fáilte Ireland is seeking to appoint a Digital Agency partner with the ambition to lead the transformation of our B2B digital platforms and communications.”
Estimated value excluding VAT: EUR 4 000 000 💰
1️⃣
Additional products/services: Advertising services📦
Additional products/services: Marketing services📦
Place of performance: Éire/Ireland🏙️
Description of the procurement:
“Fáilte Ireland is seeking to appoint a Digital Agency partner with the ambition to lead the transformation of our B2B digital platforms and...”
Description of the procurement
Fáilte Ireland is seeking to appoint a Digital Agency partner with the ambition to lead the transformation of our B2B digital platforms and communications.
We are conscious that our current ecosystem: the websites, social channels and digital portals, email data management have become complex to navigate and resource-heavy to manage due to developing organically and being driven by organisational requirements rather than that industry needs. We want to develop a fully integrated and streamlined digital footprint based on best practice digital principles to achieve more efficient and aligned workflows and scalable processes and communication protocols, leading to smarter resource and operational efficiencies and a better experience for all stakeholders.
Therefore, we are looking for an agency partner to guide and ignite transformation from strategy through to execution. This will involve evaluating the impact and delivery of our current eco-system to deliver our B2B strategy and objectives and in turn identifying what changes are necessary to be best-in-class in the B2B digital space. This agency will partner and lead teams as we navigate change, capitalise on new opportunities, and stay at the cutting edge of B2B communications and marketing.
Fáilte Ireland want to appoint a dedicated B2B Digital Agency to lead in the following areas. We anticipate that delivering on full scope may require working as a consortia and/or with Prime/Subcontractors and please include and give visibility of this structure as part of your response.
Remit:
1) B2B Digital Strategy and implementation:
— the development and implementation of a digital strategy resulting in the transformation of our B2B Digital Eco System over the next 2 years,
— the mapping and delivery (in conjunction with other partners as appropriate (e.g., web development agency) of all digital platform and communication requirements for B2B stakeholders.
2) Content Development and Production:
— deliver on all omni-channel B2B content requirements i.e., content ideation, production and channel maintenance across appropriate owned channels for all B2B stakeholders.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 4 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions:
“As stated in the Invitation to Tender documentation available for downloading from www.etenders.gov.ie” Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions:
“As stated in the Invitation to Tender documentation available for downloading from www.etenders.gov.ie” Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-08-06
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender must be valid until: 2022-08-06 📅
Conditions for opening of tenders: 2021-08-06
12:00 📅
Conditions for opening of tenders (place): ETenders Tender Box
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
“1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the sole call for competition for this service;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers;
4) Establishment of this contract will be subject to the approval of the competent authorities;
5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process; or if having concluded contract the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at any time;
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses/questionnaires with missing or incomplete information. Therefore, tenderers/candidates are advised to ensure that they return Fully completed tenders/questionnaires in order to avoid the risk of elimination from the competition at the evaluation/application stage.
Show more Review body
Name: High Court
Postal address: The Four Courts
Postal town: Dublin 1
Postal code: Dublin 1
Country: Ireland 🇮🇪
Phone: +353 18886000📞
URL: http://www.courts.ie🌏 Review procedure
Precise information on deadline(s) for review procedures:
“The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010,...”
Precise information on deadline(s) for review procedures
The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that contract.
Show more
Source: OJS 2021/S 124-328554 (2021-06-25)
Contract award notice (2021-10-22) Contracting authority Name and addresses
E-mail: procurement@failteireland.ie📧
Object Scope of the procurement
Total value of the procurement (excluding VAT): EUR 4 000 000 💰
Description
Description of the procurement:
“Fáilte Ireland is seeking to appoint a Digital Agency partner with the ambition to lead the transformation of our B2B digital platforms and...”
Description of the procurement
Fáilte Ireland is seeking to appoint a Digital Agency partner with the ambition to lead the transformation of our B2B digital platforms and communications.
We are conscious that our current ecosystem: the websites, social channels and digital portals, email data management have become complex to navigate and resource-heavy to manage due to developing organically and being driven by organisational requirements rather than that industry needs. We want to develop a fully integrated and streamlined digital footprint based on best practice digital principles to achieve more efficient and aligned workflows and scalable processes and communication protocols, leading to smarter resource and operational efficiencies and a better experience for all stakeholders.
Therefore, we are looking for an agency partner to guide and ignite transformation from strategy through to execution. This will involve evaluating the impact and delivery of our current eco-system to deliver our B2B strategy and objectives and in turn identifying what changes are necessary to be best-in-class in the B2B digital space. This agency will partner and lead teams as we navigate change, capitalise on new opportunities, and stay at the cutting edge of B2B communications and marketing.
Fáilte Ireland want to appoint a dedicated B2B Digital Agency to lead in the following areas. We anticipate that delivering on full scope may require working as a consortia and/or with Prime/Subcontractors and please include and give visibility of this structure as part of your response.
Remit:
1. B2B Digital Strategy and implementation:
- The development and implementation of a digital strategy resulting in the transformation of our B2B Digital Eco System over the next two years.
- The mapping and delivery (in conjunction with other partners as appropriate (e.g., web development agency) of all digital platform and communication requirements for B2B stakeholders.
2. Content Development and Production:
- Deliver on all omni-channel B2B content requirements i.e., content ideation, production and channel maintenance across appropriate owned channels for all B2B stakeholders.
Show more Award criteria
Quality criterion (name): Digital Audit, Data, Insights
Quality criterion (weighting): 10
Quality criterion (name): Future Vision for B2B digital ecosystem
Quality criterion (weighting): 20
Quality criterion (name): Strategy to Action
Quality criterion (name): Agency & Team: Capability & Expertise
Quality criterion (name): Contract Management
Quality criterion (weighting): 5
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 35
Procedure Administrative information
Previous publication concerning this procedure: 2021/S 124-328554
Award of contract
1️⃣
Contract Number: 1
Title: Digital Agency for B2B
Date of conclusion of the contract: 2021-10-21 📅
Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: 256
National registration number: 2975710SH
Postal address: Second Floor The Mill, Greenmount Avenue, Harold's
Postal town: Dublin 12
Postal code: Dublin
Country: Ireland 🇮🇪
Phone: +353 17076020📞
E-mail: karen@256media.ie📧
Region: Éire/Ireland🏙️
URL: http://www.256media.ie🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 4 000 000 💰
Complementary information Additional information
“1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties
2) This is the sole call for competition for this service.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.
4) Establishment of this contract will be subject to the approval of the competent authorities.
5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process; or if having concluded contract the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at any time.
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses/questionnaires with missing or incomplete information. Therefore, tenderers/candidates are advised to ensure that they return FULLY COMPLETED tenders/questionnaires in order to avoid the risk of elimination from the competition at the evaluation/application stage
Show more
Source: OJS 2021/S 209-548068 (2021-10-22)