20/105 โ€” Merchant Services Card Payment Services and Acquiring Bank Services

Irish Water

The scope of services includes but is not limited to:
โ€ข A secure technical solution to support
โ€” agent assisted card payment processing;
โ€” IVR card payment processing integrated to a current IVR solution;
โ€” card payment processing on websites;
โ€ข PCI-DSS compliance and advice;
โ€ข daily transaction file(s);
โ€ข merchant account and sub accounts;
โ€ข transaction based reporting;
โ€ข payment settlement.
Provision of any other e-commerce channels which may arise in the future.
Please refer to the PQQ document for further information.

Deadline
The time limit for receipt of tenders was 2021-04-13. The procurement was published on 2021-03-12.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2021-03-12 Contract notice
2022-03-17 Contract award notice
Contract notice (2021-03-12)
Contracting authority
Name and addresses
Name: Irish Water
National registration number: IE3191327JH
Postal address: Tender Administration, PO Box 900, Webworks, Eglinton Street, Ervia, Co. Cork
Postal town: Cork
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Tender Admin
Phone: +353 214239000 ๐Ÿ“ž
E-mail: tenders@ervia.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.ervia.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/129496 ๐ŸŒ
Communication
Documents URL: www.etenders.gov.ie ๐ŸŒ
Participation URL: www.etenders.gov.ie ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œ20/105 โ€” Merchant Services Card Payment Services and Acquiring Bank Services 20/105โ€
Products/services: Financial transaction processing and clearing-house services ๐Ÿ“ฆ
Short description:
โ€œThe scope of services includes but is not limited to: โ€ข A secure technical solution to support โ€” agent assisted card payment processing; โ€” IVR card payment...โ€    Show more

1๏ธโƒฃ
Additional products/services: Financial transaction processing and clearing-house services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: National.
Description of the procurement:
โ€œThe scope of services includes but is not limited to: โ€ข A secure technical solution to support โ€” agent assisted card payment processing; โ€” IVR card payment...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 60
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals: Up to 2 years.
Additional information:
โ€œYou must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents....โ€    Show more

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: Refer to tender documents.
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions for participation
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
โ€œRequests to participate may be submitted by single entities or by groups of service providers. A group will not be required to convert into a specific legal...โ€    Show more
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Negotiated procedure with prior call for competition
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-04-13 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Languages in which tenders or requests to participate may be submitted: Irish ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6

Complementary information
Information about recurrence
This is a recurrent procurement โœ…
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information

โ€œYou must submit through the eTenders system before the deadline. It is very important that you commence the scanning and uploading of your response in a...โ€    Show more
Review body
Name: The High Court
Postal address: High Court Central Office, Four Courts, Inns Quay
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +35 318886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
URL: http://www.courts.ie ๐ŸŒ
Review procedure
Precise information on deadline(s) for review procedures:
โ€œPlease refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and...โ€    Show more
Source: OJS 2021/S 053-134683 (2021-03-12)
Contract award notice (2022-03-17)
Contracting authority
Name and addresses
Postal address: Tender Administration, PO Box 900, Webworks, Eglinton Street, Ervia
Postal code: Co.Cork

Object
Scope of the procurement
Title:
โ€œ20/105 - Merchant Services Card Payment Services and Acquiring Bank Services 20/105โ€
Short description:
โ€œThe scope of services includes but is not limited to: โ€ข A secure technical solution to support o agent assisted card payment processing o IVR card payment...โ€    Show more
Description
Main site or place of performance: National
Description of the procurement:
โ€œThe scope of services includes but is not limited to: โ€ข A secure technical solution to support o agent assisted card payment processing o IVR card payment...โ€    Show more
Award criteria
Price
Description
Additional information:
โ€œYou must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents....โ€    Show more

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2021/S 053-134683

Award of contract

1๏ธโƒฃ
Contract Number: 1
Title: 20/105 - Merchant Services Card Payment Services and Acquiring Bank Services
Date of conclusion of the contract: 2022-02-15 ๐Ÿ“…
Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: Elavon Financial Services ltd t/a Elavon Merchant Services
National registration number: GB 907 9552 93
Postal address: cherrywood sicence & technology park
Postal town: dublin
Postal code: loughlinstown
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.elavon.com ๐ŸŒ
The contractor is an SME

Complementary information
Additional information

โ€œYou must submit through the eTenders system before the deadline. It is very important that you commence the scanning and uploading of your response in a...โ€    Show more
Review body
Postal address: High Court Central Office, Four Courts, Inns Quay,
Source: OJS 2022/S 057-150583 (2022-03-17)