20/105 โ€” Merchant Services Card Payment Services and Acquiring Bank Services

Irish Water

The scope of services includes but is not limited to:
โ€ข A secure technical solution to support
โ€” agent assisted card payment processing;
โ€” IVR card payment processing integrated to a current IVR solution;
โ€” card payment processing on websites;
โ€ข PCI-DSS compliance and advice;
โ€ข daily transaction file(s);
โ€ข merchant account and sub accounts;
โ€ข transaction based reporting;
โ€ข payment settlement.
Provision of any other e-commerce channels which may arise in the future.
Please refer to the PQQ document for further information.

Deadline

The time limit for receipt of tenders was 2021-04-13. The procurement was published on 2021-03-12.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2021-03-12 Contract notice
2022-03-17 Contract award notice
Contract notice (2021-03-12)
Object
Scope of the procurement
Title: Financial transaction processing and clearing-house services
Reference number: 20/105
Short description:
The scope of services includes but is not limited to: โ€ข A secure technical solution to support โ€” agent assisted card payment processing; โ€” IVR card...  Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Financial transaction processing and clearing-house services ๐Ÿ“ฆ
Additional CPV: Financial transaction processing and clearing-house services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Utilities entity
Awarding authority name: Irish Water
Postal address: Tender Administration, PO Box 900, Webworks, Eglinton Street, Ervia, Co. Cork
Postal town: Cork
Contact
Internet address: http://www.ervia.ie ๐ŸŒ
E-mail: tenders@ervia.ie ๐Ÿ“ง
Phone: +353 214239000 ๐Ÿ“ž
URL for documents: http://www.etenders.gov.ie ๐ŸŒ
URL for participation: http://www.etenders.gov.ie ๐ŸŒ

Reference
Dates
Date dispatched: 2021-03-12 ๐Ÿ“…
Submission deadline: 2021-04-13 ๐Ÿ“…
Publication date: 2021-03-17 ๐Ÿ“…
Identifiers
Notice number: 2021/S 053-134683
OJ-S issue: 53
Additional information
You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents....  Show more

Object
Scope of the procurement
Short description: The scope of services includes but is not limited to:
โ€ข A secure technical solution to support
Show more (11) โ€” agent assisted card payment processing;
โ€” IVR card payment processing integrated to a current IVR solution;
โ€” card payment processing on websites;
โ€ข PCI-DSS compliance and advice;
โ€ข daily transaction file(s);
โ€ข merchant account and sub accounts;
โ€ข transaction based reporting;
โ€ข payment settlement.
Provision of any other e-commerce channels which may arise in the future.
Please refer to the PQQ document for further information.
โ€” card payment processing on websites.
Duration: 60 months
Description of renewals: Up to 2 years.
Additional information:
You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents....  Show more
Place of performance
Main site or place of performance: National.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Refer to tender documents.
Contract execution
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Requests to participate may be submitted by single entities or by groups of service providers. A group will not be required to convert into a specific legal...  Show more

Procedure
Legal basis: 32014L0025
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Irish ๐Ÿ—ฃ๏ธ
Tender validity period: 6 months

Contracting authority
Identity
National registration number: IE3191327JH
Contact
Contact point: Tender Admin
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/129496 ๐ŸŒ
Documents URL: www.etenders.gov.ie ๐ŸŒ
URL for participation: www.etenders.gov.ie ๐ŸŒ
URL for documents: www.etenders.gov.ie ๐ŸŒ

Reference
Additional information
You must submit through the eTenders system before the deadline. It is very important that you commence the scanning and uploading of your response in a...  Show more
Please submit via the eTenders system not later than 12.00 local time on Tuesday 13 April 2021.
Show more (1) Help Guides: www.etenders.gov.ie/system-user-guides

Complementary information
Review body
Name: The High Court
Postal address: High Court Central Office, Four Courts, Inns Quay
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +35 318886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Internet address: http://www.courts.ie ๐ŸŒ
Information about review deadlines:
Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and...  Show more
Source: OJS 2021/S 053-134683 (2021-03-12)
Contract award notice (2022-03-17)
Object
Scope of the procurement
Short description:
The scope of services includes but is not limited to: โ€ข A secure technical solution to support o agent assisted card payment processing o IVR card...  Show more
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable
Award criteria
Lowest price

Contracting authority
Identity
Postal address: Tender Administration, PO Box 900, Webworks, Eglinton Street, Ervia
Postal code: Co.Cork

Reference
Dates
Date dispatched: 2022-03-17 ๐Ÿ“…
Publication date: 2022-03-22 ๐Ÿ“…
Identifiers
Notice number: 2022/S 057-150583
Refers to notice: 2021/S 053-134683
OJ-S issue: 57
Additional information
You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents....  Show more

Object
Scope of the procurement
Short description: โ€ข A secure technical solution to support
o agent assisted card payment processing
Show more (8) o IVR card payment processing integrated to a current IVR solution
o card payment processing on websites
โ€ข PCI-DSS compliance and advice;
โ€ข Daily transaction file(s)
โ€ข Merchant account and sub accounts;
โ€ข Transaction based reporting
โ€ข Payment settlement
Please refer to the PQQ document for further information,
Additional information:
You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents....  Show more
Place of performance
Main site or place of performance: National

Award of contract
Date of contract conclusion: 2022-02-15 ๐Ÿ“…
Name: Elavon Financial Services ltd t/a Elavon Merchant Services
National registration number: GB 907 9552 93
Postal address: cherrywood sicence & technology park
Postal town: dublin
Postal code: loughlinstown
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Internet address: http://www.elavon.com ๐ŸŒ
Information about tenders
Number of tenders received: 2

Reference
Additional information
Please submit via the eTenders system not later than 12:00 hrs local time on Tuesday 13th April 2021.

Complementary information
Review body
Postal address: High Court Central Office, Four Courts, Inns Quay,
Source: OJS 2022/S 057-150583 (2022-03-17)