The IBTS Wishes to Tender for a Managed Print Service Contract to Support their Printing Needs

Irish Blood Transfusion Service

• proactive management of all devices, minimum uptime of 98 %;
• supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware;
• full maintenance of fleet on-site;
• secure pull print to any device using IBTS staff proximity cards;
• device monitoring and alerting;
• monthly reviews and analysis;
• collection of customer print usage trends, reports on what users are printing to include volumes;
• linked to active directory;
• access to helpdesk for logging and tracking of calls;
• perform installation and configuration of all devices;
• traceability of printing will be required.

Deadline

The time limit for receipt of tenders was 2020-10-28. The procurement was published on 2020-09-23.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Ergo

Who?

• Irish Blood Transfusion Service

What?

• Printing and related services › Printing services
• Printing and related services › Services related to printing

Where?

• Éire/Ireland

Procurement history

Date	Document
2020-09-23	Contract notice
2021-02-15	Contract award notice

Contract notice (2020-09-23)
Object
Scope of the procurement
Title: Printing services
Reference number: IBTS/014/2020
Short description:

• proactive management of all devices, minimum uptime of 98 %; • supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware; • full maintenance of fleet on-site; • secure pull print to any device using IBTS staff proximity cards; • device monitoring and alerting; • monthly reviews and analysis; • collection of customer print usage trends, reports on what users are printing to include volumes; • linked to active directory; • access to helpdesk for logging and tracking of calls; • perform installation and configuration of all devices; • traceability of printing will be required.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Printing services 📦
Additional CPV: Services related to printing 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Irish Blood Transfusion Service
Postal address: National Blood Centre, James's Street
Postal code: D08 NH5R
Postal town: Dublin
Contact
Internet address: http://www.giveblood.ie 🌏
E-mail: paul.behan@ibts.ie 📧
Phone: +353 14322846 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=174619&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=174619&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2020-09-23 📅
Submission deadline: 2020-10-28 📅
Publication date: 2020-09-28 📅
Identifiers
Notice number: 2020/S 188-454044
OJ-S issue: 188

Object
Scope of the procurement
Short description:

• proactive management of all devices, minimum uptime of 98 %;

• supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware;

• full maintenance of fleet on-site;

• secure pull print to any device using IBTS staff proximity cards;

• device monitoring and alerting;

• monthly reviews and analysis;

• collection of customer print usage trends, reports on what users are printing to include volumes;

• linked to active directory;

• access to helpdesk for logging and tracking of calls;

• perform installation and configuration of all devices;

• traceability of printing will be required.

Estimated total value: 335 000 EUR 💰
Estimated value excluding VAT: 335 000 EUR 💰
Duration: 48 months

Legal, economic, financial and technical information
Conditions for participation
Economic and financial standing: As per RFT.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2021-01-29 📅
Tender opening date: 2020-10-28 📅
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Paul Behan
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1186 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=174619&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
Estimated timing for further notices: 48 months.

Complementary information
Review body
Name: Remedies Directive applies
Postal town: Dublin
Country: Ireland 🇮🇪
Body responsible for mediation procedures
Same as: Review body
Source: OJS 2020/S 188-454044 (2020-09-23)

Contract award notice (2021-02-15)
Object
Scope of the procurement
Short description:

• proactive management of all devices, minimum uptime of 98 %; • supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware; • full maintenance of fleet onsite; • secure pull print to any device using IBTS Staff Proximity cards; • device monitoring and alerting; • monthly reviews and analysis; • collection of customer print usage trends, Reports on what users are printing to include volumes; • linked to active directory; • access to helpdesk for logging and tracking of calls; • perform Installation and configuration of all devices; • traceability of printing will be required.

Total value of the procurement: 200 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2021-02-15 📅
Publication date: 2021-02-19 📅
Identifiers
Notice number: 2021/S 035-087509
Refers to notice: 2020/S 188-454044
OJ-S issue: 35

Object
Scope of the procurement
Short description:

• full maintenance of fleet onsite;

• secure pull print to any device using IBTS Staff Proximity cards;

• collection of customer print usage trends, Reports on what users are printing to include volumes;

• perform Installation and configuration of all devices;

Procedure
Award criteria
Quality criterion (name): Compliance with IBTS requirements
Quality criterion (weighting): 12
Cost criterion (name): Cost
Cost criterion (weighting): 8

Award of contract
Date of contract conclusion: 2021-02-15 📅
Name: Ergo
National registration number: IE6597876G
Postal address: 1st Floor, Block T, East Point Business
Postal town: Dublin 3
Country: Ireland 🇮🇪
Phone: +353 18843213 📞
E-mail: info@ergogroup.ie 📧
Internet address: http://www.ergogroup.ie 🌏
Total value of the procurement: 200 000 EUR 💰
Information about tenders
Number of tenders received: 3
Source: OJS 2021/S 035-087509 (2021-02-15)

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