• proactive management of all devices, minimum uptime of 98 %;
• supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware;
• full maintenance of fleet on-site;
• secure pull print to any device using IBTS staff proximity cards;
• device monitoring and alerting;
• monthly reviews and analysis;
• collection of customer print usage trends, reports on what users are printing to include volumes;
• linked to active directory;
• access to helpdesk for logging and tracking of calls;
• perform installation and configuration of all devices;
• traceability of printing will be required.
Deadline
The time limit for receipt of tenders was 2020-10-28.
The procurement was published on 2020-09-23.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“The IBTS Wishes to Tender for a Managed Print Service Contract to Support their Printing Needs
IBTS/014/2020”
Products/services: Printing services📦
Short description:
“• proactive management of all devices, minimum uptime of 98 %;
• supply all consumables, tenders will be required to supply devices, repair, technical...”
Short description
• proactive management of all devices, minimum uptime of 98 %;
• supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware;
• full maintenance of fleet on-site;
• secure pull print to any device using IBTS staff proximity cards;
• device monitoring and alerting;
• monthly reviews and analysis;
• collection of customer print usage trends, reports on what users are printing to include volumes;
• linked to active directory;
• access to helpdesk for logging and tracking of calls;
• perform installation and configuration of all devices;
• traceability of printing will be required.
Show more
Estimated value excluding VAT: EUR 335 000 💰
1️⃣
Additional products/services: Services related to printing📦
Place of performance: Éire/Ireland🏙️
Description of the procurement:
“• proactive management of all devices, minimum uptime of 98 %;
• supply all consumables, tenders will be required to supply devices, repair, technical...”
Description of the procurement
• proactive management of all devices, minimum uptime of 98 %;
• supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware;
• full maintenance of fleet on-site;
• secure pull print to any device using IBTS staff proximity cards;
• device monitoring and alerting;
• monthly reviews and analysis;
• collection of customer print usage trends, reports on what users are printing to include volumes;
• linked to active directory;
• access to helpdesk for logging and tracking of calls;
• perform installation and configuration of all devices;
• traceability of printing will be required.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 335 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Legal, economic, financial and technical information Economic and financial standing
List and brief description of selection criteria: As per RFT.
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-10-28
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender must be valid until: 2021-01-29 📅
Conditions for opening of tenders: 2020-10-28
12:00 📅
Complementary information Information about recurrence
This is a recurrent procurement ✅
Estimated timing for further notices to be published: 48 months.
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: Remedies Directive applies
Postal town: Dublin
Country: Ireland 🇮🇪 Body responsible for mediation procedures
Name: Remedies Directive applies
Postal town: Dublin
Country: Ireland 🇮🇪 Service from which information about the review procedure may be obtained
Name: Remedies Directive applies
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2020/S 188-454044 (2020-09-23)
Contract award notice (2021-02-15) Object Scope of the procurement
Title:
“The IBTS Wishes to Tender for a Managed Print Service Contract to Support Their Printing Needs
IBTS/014/2020”
Short description:
“• proactive management of all devices, minimum uptime of 98 %;
• supply all consumables, tenders will be required to supply devices, repair, technical...”
Short description
• proactive management of all devices, minimum uptime of 98 %;
• supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware;
• full maintenance of fleet onsite;
• secure pull print to any device using IBTS Staff Proximity cards;
• device monitoring and alerting;
• monthly reviews and analysis;
• collection of customer print usage trends, Reports on what users are printing to include volumes;
• linked to active directory;
• access to helpdesk for logging and tracking of calls;
• perform Installation and configuration of all devices;
• traceability of printing will be required.
Show more
Total value of the procurement (excluding VAT): EUR 200 000 💰
Description
Description of the procurement:
“• proactive management of all devices, minimum uptime of 98 %;
• supply all consumables, tenders will be required to supply devices, repair, technical...”
Description of the procurement
• proactive management of all devices, minimum uptime of 98 %;
• supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware;
• full maintenance of fleet onsite;
• secure pull print to any device using IBTS Staff Proximity cards;
• device monitoring and alerting;
• monthly reviews and analysis;
• collection of customer print usage trends, reports on what users are printing to include volumes;
• linked to active directory;
• access to helpdesk for logging and tracking of calls;
• perform installation and configuration of all devices;
• traceability of printing will be required.
Show more Award criteria
Quality criterion (name): Compliance with IBTS requirements
Quality criterion (weighting): 12
Cost criterion (name): Cost
Cost criterion (weighting): 8
Procedure Administrative information
Previous publication concerning this procedure: 2020/S 188-454044
Award of contract
1️⃣
Contract Number: 1
Title:
“The IBTS Wishes to Tender for a Managed Print Service Contract to Support Their Printing Needs”
Date of conclusion of the contract: 2021-02-15 📅
Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 2
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: Ergo
National registration number: IE6597876G
Postal address: 1st Floor, Block T, East Point Business
Postal town: Dublin 3
Country: Ireland 🇮🇪
Phone: +353 18843213📞
E-mail: info@ergogroup.ie📧
Fax: +353 18843201 📠
Region: Éire/Ireland🏙️
URL: http://www.ergogroup.ie🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 200 000 💰
Source: OJS 2021/S 035-087509 (2021-02-15)