Tender for the Establishment of Six Multi-Party framework Agreements for the Development and Delivery of Sales and Marketing Training for Enterprise Ireland in Lots 1- 5

Enterprise Ireland

Enterprise Ireland proposes to engage in a competitive process for the establishment of a number of multi-party framework agreements for the development and delivery of sales and marketing Training for Enterprise Ireland in five lots.
For clarity:
Lots 1 – 5 will be for the development and delivery of sales and marketing training
Lot 1: Training in Continuous Intelligence Gathering and Customer Value Proposition;
Lot 2: Training in Sales Process and Route to Market;
Lot 3: Training in External and Internal Communications;
Lot 4: Training in Managing Resources in a Sales Context– both People and Financial;
Lot 5: Training in Future Planned Sales and Marketing requirements, including Managed Learning providers. The members of lots 1 to 4 will automatically be appointed to Lot 5.

Deadline

The time limit for receipt of tenders was 2021-01-25. The procurement was published on 2020-12-16.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who?

• Enterprise Ireland

What?

• Industrial and technical training services › Industrial training services
• Specialist training services › Staff training services
• Training facilities › Training programme services
• Training facilities › Training seminars
• Vocational training services › Management training services

Where?

• Éire/Ireland

Procurement history

Date	Document
2020-12-16	Contract notice
2023-10-12	Contract award notice

Contract notice (2020-12-16)
Object
Scope of the procurement
Title: Management training services
Reference number: 2020/24
Short description:

Enterprise Ireland proposes to engage in a competitive process for the establishment of a number of multi-party framework agreements for the development and delivery of sales and marketing Training for Enterprise Ireland in five lots. For clarity: Lots 1 – 5 will be for the development and delivery of sales and marketing training Lot 1: Training in Continuous Intelligence Gathering and Customer Value Proposition; Lot 2: Training in Sales Process and Route to Market; Lot 3: Training in External and Internal Communications; Lot 4: Training in Managing Resources in a Sales Context– both People and Financial; Lot 5: Training in Future Planned Sales and Marketing requirements, including Managed Learning providers. The members of lots 1 to 4 will automatically be appointed to Lot 5.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Management training services 📦
Additional CPV: Education and training services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Enterprise Ireland
Postal address: The Plaza, East Point Business
Postal town: Dublin 3
Contact
Internet address: http://www.enterprise-ireland.com 🌏
E-mail: enterprise-ireland@greenville.ie 📧
Phone: +353 14020114 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179544&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179544&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2020-12-16 📅
Submission deadline: 2021-01-25 📅
Publication date: 2020-12-21 📅
Identifiers
Notice number: 2020/S 248-617741
OJ-S issue: 248
Additional information

Please consult the associated documentation, which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using RFT ID 181524.

Object
Scope of the procurement
Short description:

For clarity:

Lots 1 – 5 will be for the development and delivery of sales and marketing training

Lot 1: Training in Continuous Intelligence Gathering and Customer Value Proposition;

Lot 2: Training in Sales Process and Route to Market;

Lot 3: Training in External and Internal Communications;

Lot 4: Training in Managing Resources in a Sales Context– both People and Financial;

Lot 5: Training in Future Planned Sales and Marketing requirements, including Managed Learning providers. The members of lots 1 to 4 will automatically be appointed to Lot 5.

Estimated total value: 290 000 EUR 💰
Title of the lot: Lot 1 – Training in Continuous Intelligence Gathering and Customer Value Proposition
Lot number: 1
Short description:

Lot 1 — Continuous Intelligence Gathering and Customer Value Proposition (Masterclass in Customer Value Proposition)

Intelligence gathering is at the core of good business decision making. Enterprise Ireland seeks to give clients the habit of distilling knowledge from information in a systematic, ongoing, team-based manner.

Customer value proposition is looking at what your product or services offer and describing it in a way that client’s value. It is linked to Intelligence gathering as without knowing clients you cannot know articulate how best to meet their needs. Without knowing competitors, it is impossible to describe how the offer proposed is better.

Estimated value excluding VAT: 475 000 EUR 💰
Duration: 24 months
Description of renewals:

The framework agreements will be for two (2) years, with the option to extend on an annual basis for periods of one (1) year, subject to a maximum of five (5) years subject to satisfactory performance, business needs, and budgetary constraints.

Additional information:

Please consult the associated documentation, which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using RFT ID 181524.

Title of the lot: Lot 2 – Training in Sales Process and Route to Market
Lot number: 2
Short description:

Lot 2 — Sales Process and Route to Market – (Masterclass in Digital Lead Generation and Pipeline Management)

Identifying the optimal way of reaching clients (Route to Market), and then repeatably making sales through this channel is key (Sales Process). Both build on Market Intel/Value Prop and rely on having the right resources in place.

Example workshops that could be run under this lot include Virtual selling, inbound marketing strategies, lead generation and sales pipeline management, partnering, leveraging investments in CRM (software for managing Customer Relationships), leveraging Retail channels and Digital B2C (Business to Consumer) selling, working with a Multinational selling Platforms (such as Amazon or E Bay).

Description of renewals:

Additional information:

Please consult the associated documentation, which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using RFT ID 181524

Title of the lot: Lot 3 – Training in External and Internal Communications
Lot number: 3
Short description:

Lot 3 – External and Internal Communication – (Masterclass in Virtual Selling)

It is worthless to have a great proposition, if clients don’t know about it (External Communications). Without Internal Communications, the team will not understand the importance of their role, nor the part they have to play in the overall process.

Building on the information from the other areas, example workshops that could be run under this lot include, Intercultural Communication, Digital Marketing and SEO (Search Engine optimisation), Effective SME PR (Public Relations) and brand awareness, Selling and pitching skills (both virtual and face to face).

Duration: 12 months
Title of the lot: Lot 4 – Training in Managing Resources in a Sales Context– Both People and Financial
Lot number: 4
Short description:

Lot 4 — Managing Resources in a Sales Context– both People and Financial (Masterclass in Digital Product Management)

Without the people to execute sales and marketing plans nothing will happen. Without Financial plans in place, showing a return on investment, no hires will be made. And when making hires, getting the right people and aligning the entire company towards Sales and Marketing goals is crucial.

Example workshops that could be run under this lot include digital product management, sales forecasting, strategic planning for Sales and marketing, effective sales team management and meetings, and the hiring of sales and marketing people and teams, how to manage an overseas presence (team) but also a strategic view of the sales function e.g. decisions on which markets to prioritize and why.

Title of the lot: Lot 5 – Training in Future Planned Sales and Marketing requirements, incl. Managed Learning Providers
Lot number: 5
Short description:

Lot 5 — Future Planned Sales and Marketing Training (to be defined), including Managed Learning providers.

Due to the nature of the area of sales and marketing training across all sectors, it is not possible at this time to identify all areas of training for the duration of the framework. As a result, lot 5 will be for all training requirements that have not yet been identified.

This section also includes services from managed learning providers to source subject matter experts and support their creating and delivery of sales and marketing training.

Estimated value excluding VAT: 900 000 EUR 💰
Place of performance
Main site or place of performance: D03 E5R6.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:

As stated in procurement documents available to download from www.etenders.gov.ie using RFT ID 181524

Contract execution
Contract performance conditions:

As stated in procurement documents available to download from www.etenders.gov.ie using RFT ID 181524

Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 40
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months
Tender opening date: 2021-01-25 📅
Tender opening time: 13:00
Place: Virtually as a result of Covid 19 Restrictions. Or if possible in the Offices of Enterprise Ireland.
Additional information: Two members of the Enterprise Ireland Procurement Team.

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Greenville on behalf of Enterprise Ireland
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/434 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179544&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;

2) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. There is a maximum upload limit of 2GB per document on etenders. Documents larger than this should be divided into smaller files prior to upload or zipped.

3) Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or Telephone: 353 (0) 21 243 92 77 (9 a.m. – 17.30 p.m. GMT)

4) All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie (RFT ID:145645) as a specific question. Responses will be circulated to those tenderers that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response.

5) This is the sole call for competition for this contract/framework.

6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.

7) Contract award will be subject to the approval of the competent authorities.

8) It will be a condition of award that the successful tenderer is and remains tax compliant.

9) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

10) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.

11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.

Complementary information
Review body
Name: The High Court
Postal address: Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Fax: +353 18886000 📠
Internet address: www.courts.ie 🌏
Information about review deadlines:

The contract/framework is covered by the application of the Remedies Directive and the relevant standstill period applied at time of notification.

Source: OJS 2020/S 248-617741 (2020-12-16)

Contract award notice (2023-10-12)
Object
Scope of the procurement
Short description:

Enterprise Ireland proposes to engage in a competitive process for the establishment of a number of multi-party framework agreements for the development and delivery of sales and marketing Training for Enterprise Ireland in five lots. For clarity, Lots 1 – 5 will be for the development and delivery of sales and marketing training Lot 1 – Training in Continuous Intelligence Gathering and Customer Value Proposition Lot 2 – Training in Sales Process and Route to Market Lot 3 – Training in External and Internal Communications Lot 4 – Training in Managing Resources in a Sales Context– both People and Financial Lot 5 – Training in Future Planned Sales and Marketing requirements, including Managed Learning providers. The members of lots 1 to 4 will automatically be appointed to lot 5

Total value of the procurement: 2 800 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable
Award criteria
Mixed

Contracting authority
Identity
Postal address: The Plaza
Postal code: East Point Business

Reference
Dates
Date dispatched: 2023-10-12 📅
Publication date: 2023-10-17 📅
Identifiers
Notice number: 2023/S 200-627895
Refers to notice: 2020/S 248-617741
OJ-S issue: 200

Object
Scope of the procurement
Short description:

For clarity,

Lot 1 – Training in Continuous Intelligence Gathering and Customer Value Proposition

Lot 2 – Training in Sales Process and Route to Market

Lot 3 – Training in External and Internal Communications

Lot 4 – Training in Managing Resources in a Sales Context– both People and Financial

Lot 5 – Training in Future Planned Sales and Marketing requirements, including Managed Learning providers. The members of lots 1 to 4 will automatically be appointed to lot 5

Lot 1 - Continuous Intelligence Gathering and Customer Value Proposition (Masterclass in Customer Value Proposition)

Customer Value Proposition is looking at what your product or services offer and describing it in a way that client’s value. It is linked to Intelligence gathering as without knowing clients you cannot know articulate how best to meet their needs. Without knowing competitors, it is impossible to describe how the offer proposed is better.

Lot 2 - Sales Process and Route to Market – (Masterclass in Digital Lead Generation and Pipeline Management)

Identifying the optimal way of reaching clients (Route to Market), and then repeatably making sales through this channel is key (Sales Process). Both build on Market Intel / Value Prop and rely on having the right resources in place.

Example workshops that could be run under this lot include Virtual selling, Inbound marketing strategies, Lead Generation and Sales Pipeline Management, Partnering, leveraging investments in CRM (software for managing Customer Relationships), leveraging Retail channels and Digital B2C (Business to Consumer) selling, working with a Multinational selling Platforms (such as Amazon or E Bay).

Title of the lot: Lot 4 – Training in Managing Resources in a Sales Context– both People and Financial
Short description:

Lot 4 - Managing Resources in a Sales Context– both People and Financial (Masterclass in Digital Product Management)

Without the people to execute Sales and Marketing plans nothing will happen. Without Financial plans in place, showing a return on investment, no hires will be made. And when making hires, getting the right people and aligning the entire company towards Sales and Marketing goals is crucial.

Example workshops that could be run under this lot include Digital Product Management, Sales Forecasting, Strategic planning for Sales and Marketing, Effective Sales Team Management and Meetings, and the hiring of Sales and Marketing people and teams, how to manage an overseas presence (team) but also a Strategic view of the Sales function e.g. decisions on which markets to prioritize and why.

Title of the lot: Lot 5 – Training in Future Planned Sales and Marketing requirements, incl. Managed Learning provid
Short description:

ot 5 - Future Planned Sales and Marketing Training (to be defined), including Managed Learning providers.

Due to the nature of the area of Sales and Marketing training across all sectors, it is not possible at this time to identify all areas of training for the duration of the framework. As a result, lot 5 will be for all training requirements that have not yet been identified.

This section also includes services from Managed Learning providers to source subject matter experts and support their creating and delivery of Sales and Marketing training.

Place of performance
Main site or place of performance: D03 E5R6

Procedure
Award criteria
Quality criterion (name): Proposed methodology for delivery of the required services
Quality criterion (weighting): 3000
Quality criterion (name): Technical Merit and Roles of the Team Proposed
Project Management and Communication Plan
Quality criterion (weighting): 1000
Price (weighting): 3000

Award of contract
Date of contract conclusion: 2021-01-25 📅
Name: Earthcrosser Ventures
National registration number: IE3534856UH
Postal address: 42 Pearse Street
Postal town: Dublin
Postal code: Dublin
Country: Ireland 🇮🇪
Phone: +353 876338687 📞
E-mail: ruben.hamilius@businessgames.ie 📧
Internet address: http://www.businessgames.ie 🌏
Total value of the procurement: 475 000 EUR 💰
Name: IMS Marketing
National registration number: 9732911F
Postal address: No1 Howley Square, Main Street, Oranmore
Postal town: Galway
Postal code: Galway
Phone: +353 91739450 📞
E-mail: kevin@imsmarketing.ie 📧
Internet address: http://www.imsmarketing.ie 🌏
Name: KnowledgeWorks
National registration number: 6670701A
Postal address: 5 The Court, Lutterell Hall
Postal town: Dunboyne
Postal code: Meath
Phone: +353 872321381 📞
E-mail: rbell@knowledgeworks.ie 📧
Internet address: http://www.knowledgeworks.ie 🌏
Name: Oco
National registration number: GB 929 2592 90
Postal address: 6 Citylink Business Park
Postal town: Belfast
Postal code: Antrim
Country: United Kingdom 🇬🇧
Phone: +44 2890241849 📞
E-mail: tenders@ocoglobal.com 📧
Internet address: http://www.ocoglobal.com 🌏
Name: Shaping Business Ltd
National registration number: GB831526934
Postal address: 11 Market Place
Postal town: Macclesfield
Postal code: Cheshire
Phone: +44 1625610110 📞
E-mail: ray.clarke@shapingbusiness.com 📧
Internet address: http://www.shapingbusiness.com 🌏
Name: Smart Talent Group
National registration number: 3476573MH
Postal address: 34 Weston Drive
Postal town: County Dublin
Postal code: K78 VX28
E-mail: michael.mcgowan@smarttalentgroup.com 📧
Internet address: http://www.smarttalentgroup.com 🌏
Name: Tenego Partnering Limited
National registration number: IE6390838S
Postal address: NSC Campus, Mahon, Cork
Postal town: Cork
Postal code: Cork
Phone: +353 212307117 📞
E-mail: donagh@tenego.com 📧
Internet address: http://www.tenegopartnering.com 🌏
Total value of the procurement: 900 000 EUR 💰
90 000 EUR 💰
Date of contract conclusion: 2021-10-25 📅
Information about tenders
Number of tenders received: 9

Reference
Additional information

5) This is the sole call for competition for this contract/framework.

6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.

7) Contract award will be subject to the approval of the competent authorities.

8) It will be a condition of award that the successful tenderer is and remains tax compliant.

9) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

Complementary information
Review body
Information about review deadlines:

The contract / framework is covered by the application of the Remedies Directive and the relevant standstill period applied at time of notification.

Source: OJS 2023/S 200-627895 (2023-10-12)

New procurements in related categories 🆕

Education and training services (>20 new procurements)

Training services (17)

Vocational training services (9)