Support Services for the Triple E Product Register, Online Administrative System and Associated Triple E Programmes

Sustainable Energy Authority of Ireland

SEAI is seeking one services provider who will:
• support the triple E online administrative system overseeing the Triple E product providers and external technical panel review/approval process;
• provide online and telephone ‘help desk support’ to Triple E product providers submitting their products to the triple E product register via the on-line administrative system recording in SEAI’s CRM system. This support will be required to meet key service levels and successful bidder will be required to report service levels on monthly basis;
• provide general project support to the SEAI Triple E and associated programmes;
• assist with the continuous development of the Triple E product register, associated programmes and online administrative system engaging with key stakeholders where and when required.
For further information please see Request for Tender at www.etenders.gov.ie

Deadline
The time limit for receipt of tenders was 2020-05-22. The procurement was published on 2020-04-21.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2020-04-21 Contract notice
2020-09-21 Contract award notice
Contract notice (2020-04-21)
Contracting authority
Name and addresses
Name: Sustainable Energy Authority of Ireland
National registration number: N/a
Postal address: Three Park Place, Upper Hatch Street
Postal town: Dublin 2
Postal code: D02 FX65
Country: Ireland 🇮🇪
Contact person: Patrick Pirkl
Phone: +353 18082124 📞
E-mail: patrick.pirkl@seai.ie 📧
Region: Dublin 🏙️
URL: http://www.seai.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1188 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165921&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165921&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“Support Services for the Triple E Product Register, Online Administrative System and Associated Triple E Programmes Support Svcs Triple E”
Products/services: Environmental engineering consultancy services 📦
Short description:
“SEAI is seeking one services provider who will: • support the triple E online administrative system overseeing the Triple E product providers and external...”    Show more
Estimated value excluding VAT: EUR 320 000 💰

1️⃣
Additional products/services: Business services: law, marketing, consulting, recruitment, printing and security 📦
Place of performance: Éire/Ireland 🏙️
Description of the procurement:
“The objective of this request for tenders is to invite proposals from suitably qualified persons or organisations for the provision of a range of services...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 320 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals:
“SEAI reserves the right to extend the term for a period or periods of up to 12 months with a maximum of two such extension or extensions on the same terms...”    Show more
Scope of the procurement
Information about European Union funds: Erdf

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: Please refer to the request for tender.
Technical and professional ability
List and brief description of selection criteria: Please refer to the request for tender.
Conditions related to the contract
Contract performance conditions: Please refer to the request for tender.

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-05-22 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 4
Conditions for opening of tenders: 2020-05-22 12:00 📅

Complementary information
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: High Court
Postal address: Inns Quay, Smithfield
Postal town: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2020/S 080-188882 (2020-04-21)
Contract award notice (2020-09-21)

Object
Scope of the procurement
Title:
“Support Services for the Triple E Product Register, online administrative system and associated Triple E Programmes Support Svcs Triple E”
Short description:
“SEAI was seeking one services provider who would • Support the Triple E online administrative system overseeing the Triple E product providers and external...”    Show more
Total value of the procurement (excluding VAT): EUR 360 000 💰
Description
Description of the procurement:
“The objective of this request for tenders was to invite proposals from suitably qualified persons or organisations for the provision of a range of services...”    Show more
Award criteria
Quality criterion (name):
“Quality and level of resources including range and depth of previous relevant experience”
Quality criterion (weighting): 210 Marks
Quality criterion (name): Demonstrated understanding of the subject area and the requirements
Quality criterion (weighting): 190 Marks
Quality criterion (name):
“Proposed methodology including Quality of service management and availability of resources”
Quality criterion (weighting): 200 Marks
Cost criterion (name): Cost of service
Cost criterion (weighting): 400

Procedure
Administrative information
Previous publication concerning this procedure: 2020/S 080-188882

Award of contract

1️⃣
Contract Number: Energy Solutions
Title:
“Support Services for the Triple E Product Register, Online Administrative System and assOciated Triple E Programmes”
Date of conclusion of the contract: 2020-09-04 📅
Information about tenders
Number of tenders received: 1
Name and address of the contractor
Name: Arden Energy Ltd T/A Energy Solutions
National registration number: 420575
Postal address: Liffy Trust Centre, 117 – 126 Sherriff Street Upper
Postal town: Dublin 1
Country: Ireland 🇮🇪
Region: Éire/Ireland 🏙️
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 360 000 💰
Total value of the contract/lot: EUR 360 000 💰

Complementary information
Review body
Name: High Court, Four Courts
Review procedure
Precise information on deadline(s) for review procedures: Court Service of Ireland, Four Courts, Dublin 7, Ireland.
Source: OJS 2020/S 187-451362 (2020-09-21)